Chilkat Online Tools

Xojo / Support API / Count Tickets in Views

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

Dim queryParams As New Chilkat.JsonObject
success = queryParams.UpdateString("ids","<string>")

http.SetRequestHeader "Accept","application/json"

Dim resp As Chilkat.HttpResponse
resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/views/count_many",queryParams)
If (http.LastMethodSuccess = False) Then
    System.DebugLog(http.LastErrorText)
    Return
End If

Dim sbResponseBody As New Chilkat.StringBuilder
success = resp.GetBodySb(sbResponseBody)

Dim jResp As New Chilkat.JsonObject
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

System.DebugLog("Response Body:")
System.DebugLog(jResp.Emit())

Dim respStatusCode As Int32
respStatusCode = resp.StatusCode
System.DebugLog("Response Status Code = " + Str(respStatusCode))
If (respStatusCode >= 400) Then
    System.DebugLog("Response Header:")
    System.DebugLog(resp.Header)
    System.DebugLog("Failed.")

    Return
End If

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "view_counts": [
//     {
//       "active": "<boolean>",
//       "fresh": "<boolean>",
//       "pretty": "<string>",
//       "url": "<string>",
//       "value": "<integer>",
//       "view_id": "<integer>"
//     },
//     {
//       "active": "<boolean>",
//       "fresh": "<boolean>",
//       "pretty": "<string>",
//       "url": "<string>",
//       "value": "<integer>",
//       "view_id": "<integer>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Dim active As String
Dim fresh As String
Dim pretty As String
Dim url As String
Dim value As String
Dim view_id As String

Dim i As Int32
i = 0
Dim count_i As Int32
count_i = jResp.SizeOfArray("view_counts")
While i < count_i
    jResp.I = i
    active = jResp.StringOf("view_counts[i].active")
    fresh = jResp.StringOf("view_counts[i].fresh")
    pretty = jResp.StringOf("view_counts[i].pretty")
    url = jResp.StringOf("view_counts[i].url")
    value = jResp.StringOf("view_counts[i].value")
    view_id = jResp.StringOf("view_counts[i].view_id")
    i = i + 1
Wend

Curl Command

curl  -u login:password -G -d "ids=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many

Postman Collection Item JSON

{
  "name": "Count Tickets in Views",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        "count_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) List of view's ids separated by commas."
        }
      ]
    },
    "description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            "count_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) List of view's ids separated by commas."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"view_counts\": [\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    }\n  ]\n}"
    }
  ]
}