Chilkat Online Tools

Xojo / Support API / List Ticket Field Options

Back to Collection Items

// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

http.SetRequestHeader "Accept","application/json"

Dim sbResponseBody As New Chilkat.StringBuilder
success = http.QuickGetSb("https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options",sbResponseBody)
If (success = False) Then
    System.DebugLog(http.LastErrorText)
    Return
End If

Dim jResp As New Chilkat.JsonObject
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

System.DebugLog("Response Body:")
System.DebugLog(jResp.Emit())

Dim respStatusCode As Int32
respStatusCode = http.LastStatus
System.DebugLog("Response Status Code = " + Str(respStatusCode))
If (respStatusCode >= 400) Then
    System.DebugLog("Response Header:")
    System.DebugLog(http.LastHeader)
    System.DebugLog("Failed.")
    Return
End If

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "count": "<integer>",
//   "custom_field_options": [
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     },
//     {
//       "name": "<string>",
//       "value": "<string>",
//       "id": "<integer>",
//       "position": "<integer>",
//       "raw_name": "<string>",
//       "url": "<string>"
//     }
//   ],
//   "next_page": "<string>",
//   "previous_page": "<string>"
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Dim name As String
Dim value As String
Dim id As String
Dim position As String
Dim raw_name As String
Dim url As String

Dim count As String
count = jResp.StringOf("count")
Dim next_page As String
next_page = jResp.StringOf("next_page")
Dim previous_page As String
previous_page = jResp.StringOf("previous_page")
Dim i As Int32
i = 0
Dim count_i As Int32
count_i = jResp.SizeOfArray("custom_field_options")
While i < count_i
    jResp.I = i
    name = jResp.StringOf("custom_field_options[i].name")
    value = jResp.StringOf("custom_field_options[i].value")
    id = jResp.StringOf("custom_field_options[i].id")
    position = jResp.StringOf("custom_field_options[i].position")
    raw_name = jResp.StringOf("custom_field_options[i].raw_name")
    url = jResp.StringOf("custom_field_options[i].url")
    i = i + 1
Wend

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options

Postman Collection Item JSON

{
  "name": "List Ticket Field Options",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        ":ticket_field_id",
        "options"
      ],
      "variable": [
        {
          "key": "ticket_field_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of custom ticket field options for the given drop-down ticket field.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            ":ticket_field_id",
            "options"
          ],
          "variable": [
            {
              "key": "ticket_field_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"custom_field_options\": [\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ],\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}