VBScript / Support API / Update User Field
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Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/user_fields/:user_field_id")
If (http.LastMethodSuccess = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = resp.StatusCode
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(resp.Header)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "user_field": {
' "key": "<string>",
' "type": "<string>",
' "title": "<string>",
' "active": "<boolean>",
' "created_at": "<dateTime>",
' "custom_field_options": [
' {
' "name": "<string>",
' "value": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_name": "<string>",
' "url": "<string>"
' },
' {
' "name": "<string>",
' "value": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_name": "<string>",
' "url": "<string>"
' }
' ],
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_description": "<string>",
' "raw_title": "<string>",
' "regexp_for_validation": "<string>",
' "relationship_filter": {},
' "relationship_target_type": "<string>",
' "system": "<boolean>",
' "tag": "<string>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Key = jResp.StringOf("user_field.key")
v_Type = jResp.StringOf("user_field.type")
Title = jResp.StringOf("user_field.title")
Active = jResp.StringOf("user_field.active")
Created_at = jResp.StringOf("user_field.created_at")
Description = jResp.StringOf("user_field.description")
Id = jResp.StringOf("user_field.id")
Position = jResp.StringOf("user_field.position")
Raw_description = jResp.StringOf("user_field.raw_description")
Raw_title = jResp.StringOf("user_field.raw_title")
Regexp_for_validation = jResp.StringOf("user_field.regexp_for_validation")
Relationship_target_type = jResp.StringOf("user_field.relationship_target_type")
System = jResp.StringOf("user_field.system")
Tag = jResp.StringOf("user_field.tag")
Updated_at = jResp.StringOf("user_field.updated_at")
v_Url = jResp.StringOf("user_field.url")
i = 0
count_i = jResp.SizeOfArray("user_field.custom_field_options")
Do While i < count_i
jResp.I = i
name = jResp.StringOf("user_field.custom_field_options[i].name")
value = jResp.StringOf("user_field.custom_field_options[i].value")
id = jResp.StringOf("user_field.custom_field_options[i].id")
position = jResp.StringOf("user_field.custom_field_options[i].position")
raw_name = jResp.StringOf("user_field.custom_field_options[i].raw_name")
url = jResp.StringOf("user_field.custom_field_options[i].url")
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/user_fields/:user_field_id
Postman Collection Item JSON
{
"name": "Update User Field",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/user_fields/:user_field_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"user_fields",
":user_field_id"
],
"variable": [
{
"key": "user_field_id",
"value": "<integer>"
}
]
},
"description": "#### Updating a Dropdown (Tagger) Field\n\nDropdown fields return an array of `custom_field_options` which specify the name, value and order of the list of dropdown options.\nUnderstand the following behavior when updating a dropdown field:\n\n- All options must be passed on update. Options that are not passed will be removed. As a result, these values will be removed from any organizations.\n- To create a new option, pass a null `id` along with `name` and `value`.\n- To update an existing option, pass its `id` along with `name` and `value`.\n- To re-order an option, reposition it in the `custom_field_options` array relative to the other options.\n- To remove an option, omit it from the list of options upon update.\n\n#### Example Request\n\n```bash\ncurl https://{subdomain}.zendesk.com/api/v2/user_fields/{user_field_id}.json \\\n -H \"Content-Type: application/json\" -X PUT \\\n -d '{\"user_field\": {\"custom_field_options\": [{\"id\": 124, \"name\": \"Option 2\", \"value\": \"option_2\"}, {\"id\": 123, \"name\": \"Option 1\", \"value\": \"option_1\"}, {\"id\": 125, \"name\": \"Option 2\", \"value\": \"option_3\"}]}}' \\\n -v -u {email_address}:{password}\n```\n#### Allowed for\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/user_fields/:user_field_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"user_fields",
":user_field_id"
],
"variable": [
{
"key": "user_field_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"user_field\": {\n \"key\": \"<string>\",\n \"type\": \"<string>\",\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"custom_field_options\": [\n {\n \"name\": \"<string>\",\n \"value\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_name\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"value\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_name\": \"<string>\",\n \"url\": \"<string>\"\n }\n ],\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_description\": \"<string>\",\n \"raw_title\": \"<string>\",\n \"regexp_for_validation\": \"<string>\",\n \"relationship_filter\": {},\n \"relationship_target_type\": \"<string>\",\n \"system\": \"<boolean>\",\n \"tag\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
