VBScript / Support API / Reorder Triggers
Back to Collection Items
Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/triggers/reorder")
If (http.LastMethodSuccess = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = resp.StatusCode
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(resp.Header)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "trigger": {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Title = jResp.StringOf("trigger.title")
Active = jResp.StringOf("trigger.active")
Category_id = jResp.StringOf("trigger.category_id")
Created_at = jResp.StringOf("trigger.created_at")
Default = jResp.StringOf("trigger.default")
Description = jResp.StringOf("trigger.description")
Id = jResp.StringOf("trigger.id")
Position = jResp.StringOf("trigger.position")
Raw_title = jResp.StringOf("trigger.raw_title")
Updated_at = jResp.StringOf("trigger.updated_at")
v_Url = jResp.StringOf("trigger.url")
i = 0
count_i = jResp.SizeOfArray("trigger.conditions.all")
Do While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.conditions.all[i].field")
operator = jResp.StringOf("trigger.conditions.all[i].operator")
value = jResp.StringOf("trigger.conditions.all[i].value")
i = i + 1
Loop
i = 0
count_i = jResp.SizeOfArray("trigger.conditions.any")
Do While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.conditions.any[i].field")
operator = jResp.StringOf("trigger.conditions.any[i].operator")
value = jResp.StringOf("trigger.conditions.any[i].value")
i = i + 1
Loop
i = 0
count_i = jResp.SizeOfArray("trigger.actions")
Do While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.actions[i].field")
value = jResp.StringOf("trigger.actions[i].value")
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/reorder
Postman Collection Item JSON
{
"name": "Reorder Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
},
"description": "Alters the firing order of triggers in the account. See\n[Reordering and sorting triggers](https://support.zendesk.com/hc/en-us/articles/115015696088)\nin the Zendesk Help Center. The firing order is set in a `trigger_ids` array in the request body.\n\nYou must include every trigger id in your account to reorder the triggers. If not, the endpoint will return 404 Forbidden.\n\nReordering triggers via the API is not permitted if you have more than one trigger category. If there is more than one\ntrigger category, the endpoint will return a `LimitOneCategory` error.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"trigger\": {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
