VBScript / Support API / List Trigger Action and Condition Definitions
Back to Collection Items
Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = http.QuickGetSb("https://example.zendesk.com/api/v2/triggers/definitions",sbResponseBody)
If (success = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = http.LastStatus
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(http.LastHeader)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "definitions": {
' "type": "object",
' "properties": {
' "actions": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "group": {
' "type": "string",
' "default": "<string>"
' },
' "nullable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "repeatable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "subject": {
' "type": "string",
' "default": "<string>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "type": {
' "type": "string",
' "default": "<string>"
' },
' "values": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "enabled": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "value": {
' "type": "string",
' "default": "<string>"
' }
' }
' },
' "maxItems": 2
' }
' }
' },
' "maxItems": 2
' },
' "conditions_all": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "group": {
' "type": "string",
' "default": "<string>"
' },
' "nullable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "operators": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "terminal": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "value": {
' "type": "string",
' "default": "<string>"
' }
' }
' },
' "maxItems": 2
' },
' "repeatable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "subject": {
' "type": "string",
' "default": "<string>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "type": {
' "type": "string",
' "default": "<string>"
' },
' "values": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "enabled": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "value": {
' "type": "string",
' "default": "<string>"
' }
' }
' },
' "maxItems": 2
' }
' }
' },
' "maxItems": 2
' },
' "conditions_any": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "group": {
' "type": "string",
' "default": "<string>"
' },
' "nullable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "operators": {
' "type": "array",
' "items": {
' "type": "object",
' "properties": {
' "terminal": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "value": {
' "type": "string",
' "default": "<string>"
' }
' }
' },
' "maxItems": 2
' },
' "repeatable": {
' "type": "boolean",
' "default": "<boolean>"
' },
' "subject": {
' "type": "string",
' "default": "<string>"
' },
' "title": {
' "type": "string",
' "default": "<string>"
' },
' "type": {
' "type": "string",
' "default": "<string>"
' }
' }
' },
' "maxItems": 2
' }
' }
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
v_Type = jResp.StringOf("definitions.type")
ActionsType = jResp.StringOf("definitions.properties.actions.type")
ItemsType = jResp.StringOf("definitions.properties.actions.items.type")
GroupType = jResp.StringOf("definitions.properties.actions.items.properties.group.type")
Default = jResp.StringOf("definitions.properties.actions.items.properties.group.default")
NullableType = jResp.StringOf("definitions.properties.actions.items.properties.nullable.type")
NullableDefault = jResp.StringOf("definitions.properties.actions.items.properties.nullable.default")
RepeatableType = jResp.StringOf("definitions.properties.actions.items.properties.repeatable.type")
RepeatableDefault = jResp.StringOf("definitions.properties.actions.items.properties.repeatable.default")
SubjectType = jResp.StringOf("definitions.properties.actions.items.properties.subject.type")
SubjectDefault = jResp.StringOf("definitions.properties.actions.items.properties.subject.default")
TitleType = jResp.StringOf("definitions.properties.actions.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.actions.items.properties.title.default")
TypeType = jResp.StringOf("definitions.properties.actions.items.properties.type.type")
TypeDefault = jResp.StringOf("definitions.properties.actions.items.properties.type.default")
ValuesType = jResp.StringOf("definitions.properties.actions.items.properties.values.type")
ItemsType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.type")
EnabledType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.enabled.type")
EnabledDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.enabled.default")
TitleType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.title.default")
ValueType = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.value.type")
ValueDefault = jResp.StringOf("definitions.properties.actions.items.properties.values.items.properties.value.default")
MaxItems = jResp.IntOf("definitions.properties.actions.items.properties.values.maxItems")
ActionsMaxItems = jResp.IntOf("definitions.properties.actions.maxItems")
Conditions_allType = jResp.StringOf("definitions.properties.conditions_all.type")
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.type")
GroupType = jResp.StringOf("definitions.properties.conditions_all.items.properties.group.type")
GroupDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.group.default")
NullableType = jResp.StringOf("definitions.properties.conditions_all.items.properties.nullable.type")
NullableDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.nullable.default")
OperatorsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.type")
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.type")
TerminalType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.terminal.type")
TerminalDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.terminal.default")
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.title.default")
ValueType = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.value.type")
ValueDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.operators.items.properties.value.default")
OperatorsMaxItems = jResp.IntOf("definitions.properties.conditions_all.items.properties.operators.maxItems")
RepeatableType = jResp.StringOf("definitions.properties.conditions_all.items.properties.repeatable.type")
RepeatableDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.repeatable.default")
SubjectType = jResp.StringOf("definitions.properties.conditions_all.items.properties.subject.type")
SubjectDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.subject.default")
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.title.default")
TypeType = jResp.StringOf("definitions.properties.conditions_all.items.properties.type.type")
TypeDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.type.default")
ValuesType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.type")
ItemsType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.type")
EnabledType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.enabled.type")
EnabledDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.enabled.default")
TitleType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.title.default")
ValueType = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.value.type")
ValueDefault = jResp.StringOf("definitions.properties.conditions_all.items.properties.values.items.properties.value.default")
ValuesMaxItems = jResp.IntOf("definitions.properties.conditions_all.items.properties.values.maxItems")
Conditions_allMaxItems = jResp.IntOf("definitions.properties.conditions_all.maxItems")
Conditions_anyType = jResp.StringOf("definitions.properties.conditions_any.type")
ItemsType = jResp.StringOf("definitions.properties.conditions_any.items.type")
GroupType = jResp.StringOf("definitions.properties.conditions_any.items.properties.group.type")
GroupDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.group.default")
NullableType = jResp.StringOf("definitions.properties.conditions_any.items.properties.nullable.type")
NullableDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.nullable.default")
OperatorsType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.type")
ItemsType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.type")
TerminalType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.terminal.type")
TerminalDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.terminal.default")
TitleType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.title.default")
ValueType = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.value.type")
ValueDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.operators.items.properties.value.default")
OperatorsMaxItems = jResp.IntOf("definitions.properties.conditions_any.items.properties.operators.maxItems")
RepeatableType = jResp.StringOf("definitions.properties.conditions_any.items.properties.repeatable.type")
RepeatableDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.repeatable.default")
SubjectType = jResp.StringOf("definitions.properties.conditions_any.items.properties.subject.type")
SubjectDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.subject.default")
TitleType = jResp.StringOf("definitions.properties.conditions_any.items.properties.title.type")
TitleDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.title.default")
TypeType = jResp.StringOf("definitions.properties.conditions_any.items.properties.type.type")
TypeDefault = jResp.StringOf("definitions.properties.conditions_any.items.properties.type.default")
Conditions_anyMaxItems = jResp.IntOf("definitions.properties.conditions_any.maxItems")
outFile.Close
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/definitions
Postman Collection Item JSON
{
"name": "List Trigger Action and Condition Definitions",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"definitions"
]
},
"description": "Returns the definitions of the actions a trigger can perform and the\ndefinitions of the conditions under which a trigger can execute. The\ndefinition of the action includes a title (\"Status\"), a type (\"list\"), and\npossible values. The definition of the condition includes the same fields\nas well as the possible operators.\n\nFor a list of supported actions, see the [Actions reference](/documentation/ticketing/reference-guides/actions-reference)\nFor a list of supported conditions, see the [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"definitions"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"definitions\": {\n \"type\": \"object\",\n \"properties\": {\n \"actions\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"values\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"enabled\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n },\n \"maxItems\": 2\n },\n \"conditions_all\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"operators\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"terminal\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"values\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"enabled\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n },\n \"maxItems\": 2\n },\n \"conditions_any\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"group\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"nullable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"operators\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"terminal\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"value\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n },\n \"repeatable\": {\n \"type\": \"boolean\",\n \"default\": \"<boolean>\"\n },\n \"subject\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"title\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n },\n \"type\": {\n \"type\": \"string\",\n \"default\": \"<string>\"\n }\n }\n },\n \"maxItems\": 2\n }\n }\n }\n}"
}
]
}
