VBScript / Support API / List Triggers
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Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set queryParams = CreateObject("Chilkat.JsonObject")
success = queryParams.UpdateString("active","<boolean>")
success = queryParams.UpdateString("sort_by","<string>")
success = queryParams.UpdateString("sort_order","<string>")
success = queryParams.UpdateString("category_id","<string>")
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/triggers",queryParams)
If (http.LastMethodSuccess = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = resp.StatusCode
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(resp.Header)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "count": "<integer>",
' "next_page": "<string>",
' "previous_page": "<string>",
' "triggers": [
' {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' },
' {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' }
' ]
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count = jResp.StringOf("count")
next_page = jResp.StringOf("next_page")
previous_page = jResp.StringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("triggers")
Do While i < count_i
jResp.I = i
title = jResp.StringOf("triggers[i].title")
active = jResp.StringOf("triggers[i].active")
category_id = jResp.StringOf("triggers[i].category_id")
created_at = jResp.StringOf("triggers[i].created_at")
default = jResp.StringOf("triggers[i].default")
description = jResp.StringOf("triggers[i].description")
id = jResp.StringOf("triggers[i].id")
position = jResp.StringOf("triggers[i].position")
raw_title = jResp.StringOf("triggers[i].raw_title")
updated_at = jResp.StringOf("triggers[i].updated_at")
url = jResp.StringOf("triggers[i].url")
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.all")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].conditions.all[j].field")
operator = jResp.StringOf("triggers[i].conditions.all[j].operator")
value = jResp.StringOf("triggers[i].conditions.all[j].value")
j = j + 1
Loop
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.any")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].conditions.any[j].field")
operator = jResp.StringOf("triggers[i].conditions.any[j].operator")
value = jResp.StringOf("triggers[i].conditions.any[j].value")
j = j + 1
Loop
j = 0
count_j = jResp.SizeOfArray("triggers[i].actions")
Do While j < count_j
jResp.J = j
field = jResp.StringOf("triggers[i].actions[j].field")
value = jResp.StringOf("triggers[i].actions[j].value")
j = j + 1
Loop
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -G -d "active=%3Cboolean%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-d "category_id=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers
Postman Collection Item JSON
{
"name": "List Triggers",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers?active=<boolean>&sort_by=<string>&sort_order=<string>&category_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers"
],
"query": [
{
"key": "active",
"value": "<boolean>",
"description": "Filter by active triggers if true or inactive triggers if false"
},
{
"key": "sort_by",
"value": "<string>",
"description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
},
{
"key": "category_id",
"value": "<string>",
"description": "Filter triggers by category ID"
}
]
},
"description": "Lists all triggers for the current account.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n\n#### Sideloads\n\nThe following sideloads are supported. The usage sideloads are only supported on the Support Professional or Suite Growth plan or above.\n\n| Name | Will sideload\n| ---------------- | -------------\n| app_installation | The app installation that requires each trigger, if present\n| permissions | The permissions for each trigger\n| usage_1h | The number of times each trigger has been used in the past hour\n| usage_24h | The number of times each trigger has been used in the past day\n| usage_7d | The number of times each trigger has been used in the past week\n| usage_30d | The number of times each trigger has been used in the past thirty days\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers?active=<boolean>&sort_by=<string>&sort_order=<string>&category_id=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers"
],
"query": [
{
"key": "active",
"value": "<boolean>",
"description": "Filter by active triggers if true or inactive triggers if false"
},
{
"key": "sort_by",
"value": "<string>",
"description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
},
{
"key": "category_id",
"value": "<string>",
"description": "Filter triggers by category ID"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"triggers\": [\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
