VBScript / Support API / List Audits for a Ticket
Back to Collection Items
Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = http.QuickGetSb("https://example.zendesk.com/api/v2/tickets/:ticket_id/audits",sbResponseBody)
If (success = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = http.LastStatus
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(http.LastHeader)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "audits": [
' {
' "author_id": "<integer>",
' "created_at": "<dateTime>",
' "events": [
' {
' "in14": 98255426.2140105,
' "consequat_b9": false,
' "Lorem4": -18718960,
' "incididunt_a": 91476803.94307658
' },
' {
' "ipsume1": -99329065,
' "laboris_8c": 89859673.3933256,
' "consectetur6": true
' }
' ],
' "id": "<integer>",
' "metadata": {
' "fugiat2_": 32930402.342455566,
' "aliqua4f": false
' },
' "ticket_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "amet29d": "veniam",
' "aliqua_b0": -53884767.66002053,
' "amet_24": 77146472.24303994,
' "non_b8": 30237848
' }
' }
' },
' {
' "author_id": "<integer>",
' "created_at": "<dateTime>",
' "events": [
' {
' "officia1": true
' },
' {
' "minim_27": true,
' "Ut7_2": -37549201.88334068
' }
' ],
' "id": "<integer>",
' "metadata": {
' "in_3a": 96878618,
' "occaecat_d98": 24309571
' },
' "ticket_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "commodo_60e": true
' }
' }
' }
' ],
' "count": "<integer>",
' "next_page": "<string>",
' "previous_page": "<string>"
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count = jResp.StringOf("count")
next_page = jResp.StringOf("next_page")
previous_page = jResp.StringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("audits")
Do While i < count_i
jResp.I = i
author_id = jResp.StringOf("audits[i].author_id")
created_at = jResp.StringOf("audits[i].created_at")
id = jResp.StringOf("audits[i].id")
Fugiat2_ = jResp.StringOf("audits[i].metadata.fugiat2_")
Aliqua4f = jResp.BoolOf("audits[i].metadata.aliqua4f")
ticket_id = jResp.StringOf("audits[i].ticket_id")
Channel = jResp.StringOf("audits[i].via.channel")
Amet29d = jResp.StringOf("audits[i].via.source.amet29d")
Aliqua_b0 = jResp.StringOf("audits[i].via.source.aliqua_b0")
Amet_24 = jResp.StringOf("audits[i].via.source.amet_24")
Non_b8 = jResp.IntOf("audits[i].via.source.non_b8")
In_3a = jResp.IntOf("audits[i].metadata.in_3a")
Occaecat_d98 = jResp.IntOf("audits[i].metadata.occaecat_d98")
Commodo_60e = jResp.BoolOf("audits[i].via.source.commodo_60e")
j = 0
count_j = jResp.SizeOfArray("audits[i].events")
Do While j < count_j
jResp.J = j
in14 = jResp.StringOf("audits[i].events[j].in14")
consequat_b9 = jResp.BoolOf("audits[i].events[j].consequat_b9")
Lorem4 = jResp.IntOf("audits[i].events[j].Lorem4")
incididunt_a = jResp.StringOf("audits[i].events[j].incididunt_a")
ipsume1 = jResp.IntOf("audits[i].events[j].ipsume1")
laboris_8c = jResp.StringOf("audits[i].events[j].laboris_8c")
consectetur6 = jResp.BoolOf("audits[i].events[j].consectetur6")
officia1 = jResp.BoolOf("audits[i].events[j].officia1")
minim_27 = jResp.BoolOf("audits[i].events[j].minim_27")
Ut7_2 = jResp.StringOf("audits[i].events[j].Ut7_2")
j = j + 1
Loop
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/audits
Postman Collection Item JSON
{
"name": "List Audits for a Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Lists the audits for a specified ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n**Note**: Audits for [Archived Tickets](https://support.zendesk.com/hc/en-us/articles/4408887617050) do not support pagination for this endpoint.\n\n#### Allowed for\n\n* Agents\n"
},
"response": [
{
"name": "OK response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"audits"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"in14\": 98255426.2140105,\n \"consequat_b9\": false,\n \"Lorem4\": -18718960,\n \"incididunt_a\": 91476803.94307658\n },\n {\n \"ipsume1\": -99329065,\n \"laboris_8c\": 89859673.3933256,\n \"consectetur6\": true\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"fugiat2_\": 32930402.342455566,\n \"aliqua4f\": false\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"amet29d\": \"veniam\",\n \"aliqua_b0\": -53884767.66002053,\n \"amet_24\": 77146472.24303994,\n \"non_b8\": 30237848\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"officia1\": true\n },\n {\n \"minim_27\": true,\n \"Ut7_2\": -37549201.88334068\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"in_3a\": 96878618,\n \"occaecat_d98\": 24309571\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"commodo_60e\": true\n }\n }\n }\n ],\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\"\n}"
}
]
}
