VBScript / Support API / List All Ticket Audits
Back to Collection Items
Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set queryParams = CreateObject("Chilkat.JsonObject")
success = queryParams.UpdateString("limit","<integer>")
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/ticket_audits",queryParams)
If (http.LastMethodSuccess = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = resp.StatusCode
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(resp.Header)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "after_cursor": "<string>",
' "after_url": "<string>",
' "audits": [
' {
' "author_id": "<integer>",
' "created_at": "<dateTime>",
' "events": [
' {
' "voluptate_edf": 37194901.82832828,
' "dolor0": 61753613
' },
' {
' "sedb2": false
' }
' ],
' "id": "<integer>",
' "metadata": {
' "aute__": "proident aute qui culpa",
' "ex_ae": "dolore Lorem labore ut"
' },
' "ticket_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "et_c59": 68912889
' }
' }
' },
' {
' "author_id": "<integer>",
' "created_at": "<dateTime>",
' "events": [
' {
' "nostrud_fd6": -68241256.05178377
' },
' {
' "ullamcoe": "ad",
' "adipisicing_1": false
' }
' ],
' "id": "<integer>",
' "metadata": {
' "veniam_689": -18333948.100650415,
' "elit_2ab": "eu dolor deserunt consequat dolore"
' },
' "ticket_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "sint490": -68016605.99205834
' }
' }
' }
' ],
' "before_cursor": "<string>",
' "before_url": "<string>"
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
after_cursor = jResp.StringOf("after_cursor")
after_url = jResp.StringOf("after_url")
before_cursor = jResp.StringOf("before_cursor")
before_url = jResp.StringOf("before_url")
i = 0
count_i = jResp.SizeOfArray("audits")
Do While i < count_i
jResp.I = i
author_id = jResp.StringOf("audits[i].author_id")
created_at = jResp.StringOf("audits[i].created_at")
id = jResp.StringOf("audits[i].id")
Aute__ = jResp.StringOf("audits[i].metadata.aute__")
Ex_ae = jResp.StringOf("audits[i].metadata.ex_ae")
ticket_id = jResp.StringOf("audits[i].ticket_id")
Channel = jResp.StringOf("audits[i].via.channel")
Et_c59 = jResp.IntOf("audits[i].via.source.et_c59")
Veniam_689 = jResp.StringOf("audits[i].metadata.veniam_689")
Elit_2ab = jResp.StringOf("audits[i].metadata.elit_2ab")
Sint490 = jResp.StringOf("audits[i].via.source.sint490")
j = 0
count_j = jResp.SizeOfArray("audits[i].events")
Do While j < count_j
jResp.J = j
voluptate_edf = jResp.StringOf("audits[i].events[j].voluptate_edf")
dolor0 = jResp.IntOf("audits[i].events[j].dolor0")
sedb2 = jResp.BoolOf("audits[i].events[j].sedb2")
nostrud_fd6 = jResp.StringOf("audits[i].events[j].nostrud_fd6")
ullamcoe = jResp.StringOf("audits[i].events[j].ullamcoe")
adipisicing_1 = jResp.BoolOf("audits[i].events[j].adipisicing_1")
j = j + 1
Loop
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -G -d "limit=%3Cinteger%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_audits
Postman Collection Item JSON
{
"name": "List All Ticket Audits",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
},
"description": "Returns ticket audits. Archived tickets are not included in the response. Use the [List Audits for a Ticket](#list-audits-for-a-ticket) endpoint to \nretrieve audit records for an archived ticket. To learn more about archived tickets, see [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756).\n\nThis endpoint should not be used for capturing change data. When continually chasing the tail of a cursor, some records will be skipped. For this use case, use the [Incremental Ticket Event Export API](/api-reference/ticketing/ticket-management/incremental_exports/#incremental-ticket-event-export).\n\n#### Pagination\n\n- Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_audits?limit=<integer>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_audits"
],
"query": [
{
"key": "limit",
"value": "<integer>",
"description": "Maximum number of results returned"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"after_cursor\": \"<string>\",\n \"after_url\": \"<string>\",\n \"audits\": [\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"voluptate_edf\": 37194901.82832828,\n \"dolor0\": 61753613\n },\n {\n \"sedb2\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aute__\": \"proident aute qui culpa\",\n \"ex_ae\": \"dolore Lorem labore ut\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"et_c59\": 68912889\n }\n }\n },\n {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": [\n {\n \"nostrud_fd6\": -68241256.05178377\n },\n {\n \"ullamcoe\": \"ad\",\n \"adipisicing_1\": false\n }\n ],\n \"id\": \"<integer>\",\n \"metadata\": {\n \"veniam_689\": -18333948.100650415,\n \"elit_2ab\": \"eu dolor deserunt consequat dolore\"\n },\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"sint490\": -68016605.99205834\n }\n }\n }\n ],\n \"before_cursor\": \"<string>\",\n \"before_url\": \"<string>\"\n}"
}
]
}
