VBScript / Support API / List Reasons for Satisfaction Rating
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Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = http.QuickGetSb("https://example.zendesk.com/api/v2/satisfaction_reasons",sbResponseBody)
If (success = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = http.LastStatus
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(http.LastHeader)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "reasons": [
' {
' "value": "<string>",
' "created_at": "<dateTime>",
' "deleted_at": "<dateTime>",
' "id": "<integer>",
' "raw_value": "<string>",
' "reason_code": "<integer>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' },
' {
' "value": "<string>",
' "created_at": "<dateTime>",
' "deleted_at": "<dateTime>",
' "id": "<integer>",
' "raw_value": "<string>",
' "reason_code": "<integer>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' }
' ]
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
i = 0
count_i = jResp.SizeOfArray("reasons")
Do While i < count_i
jResp.I = i
value = jResp.StringOf("reasons[i].value")
created_at = jResp.StringOf("reasons[i].created_at")
deleted_at = jResp.StringOf("reasons[i].deleted_at")
id = jResp.StringOf("reasons[i].id")
raw_value = jResp.StringOf("reasons[i].raw_value")
reason_code = jResp.StringOf("reasons[i].reason_code")
updated_at = jResp.StringOf("reasons[i].updated_at")
url = jResp.StringOf("reasons[i].url")
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/satisfaction_reasons
Postman Collection Item JSON
{
"name": "List Reasons for Satisfaction Rating",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/satisfaction_reasons",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"satisfaction_reasons"
]
},
"description": "List all reasons for an account\n\n#### Allowed For\n\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/satisfaction_reasons",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"satisfaction_reasons"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"reasons\": [\n {\n \"value\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"deleted_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"raw_value\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"value\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"deleted_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"raw_value\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}