Chilkat Online Tools

VBScript / Support API / List Ticket Attribute Values

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Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)

' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")

http.BasicAuth = 1
http.Login = "login"
http.Password = "password"

http.SetRequestHeader "Accept","application/json"

' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = http.QuickGetSb("https://example.zendesk.com/api/v2/routing/tickets/:ticket_id/instance_values",sbResponseBody)
If (success = 0) Then
    outFile.WriteLine(http.LastErrorText)
    WScript.Quit
End If

' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0

outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())

respStatusCode = http.LastStatus
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
    outFile.WriteLine("Response Header:")
    outFile.WriteLine(http.LastHeader)
    outFile.WriteLine("Failed.")
    WScript.Quit
End If

' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)

' {
'   "attribute_values": [
'     {
'       "attribute_id": "<string>",
'       "created_at": "<dateTime>",
'       "id": "<string>",
'       "name": "<string>",
'       "updated_at": "<dateTime>",
'       "url": "<string>"
'     },
'     {
'       "attribute_id": "<string>",
'       "created_at": "<dateTime>",
'       "id": "<string>",
'       "name": "<string>",
'       "updated_at": "<dateTime>",
'       "url": "<string>"
'     }
'   ]
' }

' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

i = 0
count_i = jResp.SizeOfArray("attribute_values")
Do While i < count_i
    jResp.I = i
    attribute_id = jResp.StringOf("attribute_values[i].attribute_id")
    created_at = jResp.StringOf("attribute_values[i].created_at")
    id = jResp.StringOf("attribute_values[i].id")
    name = jResp.StringOf("attribute_values[i].name")
    updated_at = jResp.StringOf("attribute_values[i].updated_at")
    url = jResp.StringOf("attribute_values[i].url")
    i = i + 1
Loop

outFile.Close

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/routing/tickets/:ticket_id/instance_values

Postman Collection Item JSON

{
  "name": "List Ticket Attribute Values",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/routing/tickets/:ticket_id/instance_values",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "routing",
        "tickets",
        ":ticket_id",
        "instance_values"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of attributes values for the ticket.\n\n#### Allowed For\n\n* Agents and admins\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/routing/tickets/:ticket_id/instance_values",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "routing",
            "tickets",
            ":ticket_id",
            "instance_values"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"attribute_values\": [\n    {\n      \"attribute_id\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"attribute_id\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}