VBScript / Support API / Update Item
Back to Collection Items
Dim fso, outFile
Set fso = CreateObject("Scripting.FileSystemObject")
'Create a Unicode (utf-16) output text file.
Set outFile = fso.CreateTextFile("output.txt", True, True)
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.Http")
set http = CreateObject("Chilkat.Http")
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
http.SetRequestHeader "Accept","application/json"
' resp is a Chilkat.HttpResponse
Set resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/dynamic_content/items/:dynamic_content_item_id")
If (http.LastMethodSuccess = 0) Then
outFile.WriteLine(http.LastErrorText)
WScript.Quit
End If
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.StringBuilder")
set sbResponseBody = CreateObject("Chilkat.StringBuilder")
success = resp.GetBodySb(sbResponseBody)
' For versions of Chilkat < 10.0.0, use CreateObject("Chilkat_9_5_0.JsonObject")
set jResp = CreateObject("Chilkat.JsonObject")
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
outFile.WriteLine("Response Body:")
outFile.WriteLine(jResp.Emit())
respStatusCode = resp.StatusCode
outFile.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
outFile.WriteLine("Response Header:")
outFile.WriteLine(resp.Header)
outFile.WriteLine("Failed.")
WScript.Quit
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "item": {
' "name": "<string>",
' "default_locale_id": "<integer>",
' "variants": [
' {
' "content": "<string>",
' "locale_id": "<integer>",
' "active": "<boolean>",
' "created_at": "<dateTime>",
' "default": "<boolean>",
' "id": "<integer>",
' "outdated": "<boolean>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' },
' {
' "content": "<string>",
' "locale_id": "<integer>",
' "active": "<boolean>",
' "created_at": "<dateTime>",
' "default": "<boolean>",
' "id": "<integer>",
' "outdated": "<boolean>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' }
' ],
' "created_at": "<dateTime>",
' "id": "<integer>",
' "outdated": "<boolean>",
' "placeholder": "<string>",
' "updated_at": "<dateTime>",
' "url": "<string>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name = jResp.StringOf("item.name")
Default_locale_id = jResp.StringOf("item.default_locale_id")
Created_at = jResp.StringOf("item.created_at")
Id = jResp.StringOf("item.id")
Outdated = jResp.StringOf("item.outdated")
Placeholder = jResp.StringOf("item.placeholder")
Updated_at = jResp.StringOf("item.updated_at")
v_Url = jResp.StringOf("item.url")
i = 0
count_i = jResp.SizeOfArray("item.variants")
Do While i < count_i
jResp.I = i
content = jResp.StringOf("item.variants[i].content")
locale_id = jResp.StringOf("item.variants[i].locale_id")
active = jResp.StringOf("item.variants[i].active")
created_at = jResp.StringOf("item.variants[i].created_at")
default = jResp.StringOf("item.variants[i].default")
id = jResp.StringOf("item.variants[i].id")
outdated = jResp.StringOf("item.variants[i].outdated")
updated_at = jResp.StringOf("item.variants[i].updated_at")
url = jResp.StringOf("item.variants[i].url")
i = i + 1
Loop
outFile.Close
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/dynamic_content/items/:dynamic_content_item_id
Postman Collection Item JSON
{
"name": "Update Item",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/dynamic_content/items/:dynamic_content_item_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"dynamic_content",
"items",
":dynamic_content_item_id"
],
"variable": [
{
"key": "dynamic_content_item_id",
"value": "<integer>"
}
]
},
"description": "The only attribute you can change is the name.\n\nTo add a variant to the item, or to update or delete the variants of the item, use the [Item Variants API](/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#update-many-variants).\n\n#### Allowed For\n\n* Admins, Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/dynamic_content/items/:dynamic_content_item_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"dynamic_content",
"items",
":dynamic_content_item_id"
],
"variable": [
{
"key": "dynamic_content_item_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"item\": {\n \"name\": \"<string>\",\n \"default_locale_id\": \"<integer>\",\n \"variants\": [\n {\n \"content\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"content\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"placeholder\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
