VB.NET / Support API / Reorder Triggers
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' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
Dim http As New Chilkat.Http
Dim success As Boolean
http.BasicAuth = True
http.Login = "login"
http.Password = "password"
http.SetRequestHeader("Accept","application/json")
Dim resp As Chilkat.HttpResponse = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/triggers/reorder")
If (http.LastMethodSuccess = False) Then
Debug.WriteLine(http.LastErrorText)
Exit Sub
End If
Dim sbResponseBody As New Chilkat.StringBuilder
resp.GetBodySb(sbResponseBody)
Dim jResp As New Chilkat.JsonObject
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False
Debug.WriteLine("Response Body:")
Debug.WriteLine(jResp.Emit())
Dim respStatusCode As Integer = resp.StatusCode
Debug.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
Debug.WriteLine("Response Header:")
Debug.WriteLine(resp.Header)
Debug.WriteLine("Failed.")
Exit Sub
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "trigger": {
' "conditions": {
' "all": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ],
' "any": [
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "operator": "<string>",
' "value": "<string>"
' }
' ]
' },
' "actions": [
' {
' "field": "<string>",
' "value": "<string>"
' },
' {
' "field": "<string>",
' "value": "<string>"
' }
' ],
' "title": "<string>",
' "active": "<boolean>",
' "category_id": "<string>",
' "created_at": "<string>",
' "default": "<boolean>",
' "description": "<string>",
' "id": "<integer>",
' "position": "<integer>",
' "raw_title": "<string>",
' "updated_at": "<string>",
' "url": "<string>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Dim field As String
Dim operator As String
Dim value As String
Dim Title As String = jResp.StringOf("trigger.title")
Dim Active As String = jResp.StringOf("trigger.active")
Dim Category_id As String = jResp.StringOf("trigger.category_id")
Dim Created_at As String = jResp.StringOf("trigger.created_at")
Dim Default As String = jResp.StringOf("trigger.default")
Dim Description As String = jResp.StringOf("trigger.description")
Dim Id As String = jResp.StringOf("trigger.id")
Dim Position As String = jResp.StringOf("trigger.position")
Dim Raw_title As String = jResp.StringOf("trigger.raw_title")
Dim Updated_at As String = jResp.StringOf("trigger.updated_at")
Dim v_Url As String = jResp.StringOf("trigger.url")
Dim i As Integer = 0
Dim count_i As Integer = jResp.SizeOfArray("trigger.conditions.all")
While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.conditions.all[i].field")
operator = jResp.StringOf("trigger.conditions.all[i].operator")
value = jResp.StringOf("trigger.conditions.all[i].value")
i = i + 1
End While
i = 0
count_i = jResp.SizeOfArray("trigger.conditions.any")
While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.conditions.any[i].field")
operator = jResp.StringOf("trigger.conditions.any[i].operator")
value = jResp.StringOf("trigger.conditions.any[i].value")
i = i + 1
End While
i = 0
count_i = jResp.SizeOfArray("trigger.actions")
While i < count_i
jResp.I = i
field = jResp.StringOf("trigger.actions[i].field")
value = jResp.StringOf("trigger.actions[i].value")
i = i + 1
End While
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/reorder
Postman Collection Item JSON
{
"name": "Reorder Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
},
"description": "Alters the firing order of triggers in the account. See\n[Reordering and sorting triggers](https://support.zendesk.com/hc/en-us/articles/115015696088)\nin the Zendesk Help Center. The firing order is set in a `trigger_ids` array in the request body.\n\nYou must include every trigger id in your account to reorder the triggers. If not, the endpoint will return 404 Forbidden.\n\nReordering triggers via the API is not permitted if you have more than one trigger category. If there is more than one\ntrigger category, the endpoint will return a `LimitOneCategory` error.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"trigger\": {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
