Chilkat Online Tools

VB.NET / Support API / Update Many Tickets

Back to Collection Items

' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

http.SetRequestHeader("Accept","application/json")

Dim resp As Chilkat.HttpResponse = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/tickets/update_many?ids=<string>")
If (http.LastMethodSuccess = False) Then
    Debug.WriteLine(http.LastErrorText)
    Exit Sub
End If


Dim sbResponseBody As New Chilkat.StringBuilder
resp.GetBodySb(sbResponseBody)

Dim jResp As New Chilkat.JsonObject
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

Debug.WriteLine("Response Body:")
Debug.WriteLine(jResp.Emit())

Dim respStatusCode As Integer = resp.StatusCode
Debug.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
    Debug.WriteLine("Response Header:")
    Debug.WriteLine(resp.Header)
    Debug.WriteLine("Failed.")

    Exit Sub
End If



' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)

' {
'   "job_status": {
'     "id": "<string>",
'     "message": "<string>",
'     "progress": "<integer>",
'     "results": [
'       {
'         "id": "<integer>",
'         "index": "<integer>"
'       },
'       {
'         "id": "<integer>",
'         "index": "<integer>"
'       }
'     ],
'     "status": "<string>",
'     "total": "<integer>",
'     "url": "<string>"
'   }
' }

' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code



Dim id As String
Dim index As String

Dim Id As String = jResp.StringOf("job_status.id")
Dim Message As String = jResp.StringOf("job_status.message")
Dim Progress As String = jResp.StringOf("job_status.progress")
Dim Status As String = jResp.StringOf("job_status.status")
Dim Total As String = jResp.StringOf("job_status.total")
Dim v_Url As String = jResp.StringOf("job_status.url")
Dim i As Integer = 0
Dim count_i As Integer = jResp.SizeOfArray("job_status.results")
While i < count_i
    jResp.I = i
    id = jResp.StringOf("job_status.results[i].id")
    index = jResp.StringOf("job_status.results[i].index")
    i = i + 1
End While

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/update_many?ids=<string>

Postman Collection Item JSON

{
  "name": "Update Many Tickets",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/update_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        "update_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "Comma-separated list of ticket ids"
        }
      ]
    },
    "description": "Accepts an array of up to 100 ticket objects, or a comma-separated list of up to 100 ticket ids."
  },
  "response": [
    {
      "name": "Successful response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/update_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            "update_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "Comma-separated list of ticket ids"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"job_status\": {\n    \"id\": \"<string>\",\n    \"message\": \"<string>\",\n    \"progress\": \"<integer>\",\n    \"results\": [\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"index\": \"<integer>\"\n      }\n    ],\n    \"status\": \"<string>\",\n    \"total\": \"<integer>\",\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}