Chilkat Online Tools

VB.NET / Support API / List Search Results

Back to Collection Items

' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

Dim queryParams As New Chilkat.JsonObject
queryParams.UpdateString("query","<string>")
queryParams.UpdateString("sort_by","<string>")
queryParams.UpdateString("sort_order","<string>")

http.SetRequestHeader("Accept","application/json")


Dim resp As Chilkat.HttpResponse = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/search",queryParams)
If (http.LastMethodSuccess = False) Then
    Debug.WriteLine(http.LastErrorText)
    Exit Sub
End If


Dim sbResponseBody As New Chilkat.StringBuilder
resp.GetBodySb(sbResponseBody)

Dim jResp As New Chilkat.JsonObject
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

Debug.WriteLine("Response Body:")
Debug.WriteLine(jResp.Emit())

Dim respStatusCode As Integer = resp.StatusCode
Debug.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
    Debug.WriteLine("Response Header:")
    Debug.WriteLine(resp.Header)
    Debug.WriteLine("Failed.")

    Exit Sub
End If



' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)

' {
'   "count": "<integer>",
'   "facets": "<string>",
'   "next_page": "<string>",
'   "previous_page": "<string>",
'   "results": [
'     {
'       "created_at": "<string>",
'       "default": "<boolean>",
'       "deleted": "<boolean>",
'       "description": "<string>",
'       "id": "<integer>",
'       "name": "<string>",
'       "result_type": "<string>",
'       "updated_at": "<string>",
'       "url": "<string>"
'     },
'     {
'       "created_at": "<string>",
'       "default": "<boolean>",
'       "deleted": "<boolean>",
'       "description": "<string>",
'       "id": "<integer>",
'       "name": "<string>",
'       "result_type": "<string>",
'       "updated_at": "<string>",
'       "url": "<string>"
'     }
'   ]
' }

' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code



Dim created_at As String
Dim default As String
Dim deleted As String
Dim description As String
Dim id As String
Dim name As String
Dim result_type As String
Dim updated_at As String
Dim url As String

Dim count As String = jResp.StringOf("count")
Dim facets As String = jResp.StringOf("facets")
Dim next_page As String = jResp.StringOf("next_page")
Dim previous_page As String = jResp.StringOf("previous_page")
Dim i As Integer = 0
Dim count_i As Integer = jResp.SizeOfArray("results")
While i < count_i
    jResp.I = i
    created_at = jResp.StringOf("results[i].created_at")
    default = jResp.StringOf("results[i].default")
    deleted = jResp.StringOf("results[i].deleted")
    description = jResp.StringOf("results[i].description")
    id = jResp.StringOf("results[i].id")
    name = jResp.StringOf("results[i].name")
    result_type = jResp.StringOf("results[i].result_type")
    updated_at = jResp.StringOf("results[i].updated_at")
    url = jResp.StringOf("results[i].url")
    i = i + 1
End While

Curl Command

curl  -u login:password -G -d "query=%3Cstring%3E"
	-d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/search

Postman Collection Item JSON

{
  "name": "List Search Results",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "search"
      ],
      "query": [
        {
          "key": "query",
          "value": "<string>",
          "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
        },
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of `asc` or `desc`.  Defaults to `desc`"
        }
      ]
    },
    "description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name                  | Type                 | Comment\n| --------------------- | ---------------------| --------------------\n| error                 | string               | The type of error. Examples: \"unavailable\", \"invalid\"\n| description           | string               |\n\n##### Example Error\n```js\n{\n  \"error\": \"unavailable\",\n  \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "search"
          ],
          "query": [
            {
              "key": "query",
              "value": "<string>",
              "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
            },
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of `asc` or `desc`.  Defaults to `desc`"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"facets\": \"<string>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"results\": [\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}