Chilkat Online Tools

VB.NET / Support API / Getting Comments

Back to Collection Items

' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

Dim http As New Chilkat.Http
Dim success As Boolean

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

http.SetRequestHeader("Accept","application/json")

Dim sbResponseBody As New Chilkat.StringBuilder
success = http.QuickGetSb("https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id",sbResponseBody)
If (success = False) Then
    Debug.WriteLine(http.LastErrorText)
    Exit Sub
End If


Dim jResp As New Chilkat.JsonObject
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

Debug.WriteLine("Response Body:")
Debug.WriteLine(jResp.Emit())

Dim respStatusCode As Integer = http.LastStatus
Debug.WriteLine("Response Status Code = " & respStatusCode)
If (respStatusCode >= 400) Then
    Debug.WriteLine("Response Header:")
    Debug.WriteLine(http.LastHeader)
    Debug.WriteLine("Failed.")
    Exit Sub
End If


' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)

' {
'   "comment": {
'     "attachments": [
'       {
'         "content_type": "<string>",
'         "content_url": "<string>",
'         "deleted": "<boolean>",
'         "file_name": "<string>",
'         "height": "<string>",
'         "id": "<integer>",
'         "inline": "<boolean>",
'         "malware_access_override": "<boolean>",
'         "malware_scan_result": "<string>",
'         "mapped_content_url": "<string>",
'         "size": "<integer>",
'         "url": "<string>",
'         "width": "<string>",
'         "thumbnails": [
'           {
'             "content_type": "<string>",
'             "content_url": "<string>",
'             "deleted": "<boolean>",
'             "file_name": "<string>",
'             "height": "<string>",
'             "id": "<integer>",
'             "inline": "<boolean>",
'             "malware_access_override": "<boolean>",
'             "malware_scan_result": "<string>",
'             "mapped_content_url": "<string>",
'             "size": "<integer>",
'             "url": "<string>",
'             "width": "<string>"
'           },
'           {
'             "content_type": "<string>",
'             "content_url": "<string>",
'             "deleted": "<boolean>",
'             "file_name": "<string>",
'             "height": "<string>",
'             "id": "<integer>",
'             "inline": "<boolean>",
'             "malware_access_override": "<boolean>",
'             "malware_scan_result": "<string>",
'             "mapped_content_url": "<string>",
'             "size": "<integer>",
'             "url": "<string>",
'             "width": "<string>"
'           }
'         ]
'       },
'       {
'         "content_type": "<string>",
'         "content_url": "<string>",
'         "deleted": "<boolean>",
'         "file_name": "<string>",
'         "height": "<string>",
'         "id": "<integer>",
'         "inline": "<boolean>",
'         "malware_access_override": "<boolean>",
'         "malware_scan_result": "<string>",
'         "mapped_content_url": "<string>",
'         "size": "<integer>",
'         "url": "<string>",
'         "width": "<string>",
'         "thumbnails": [
'           {
'             "content_type": "<string>",
'             "content_url": "<string>",
'             "deleted": "<boolean>",
'             "file_name": "<string>",
'             "height": "<string>",
'             "id": "<integer>",
'             "inline": "<boolean>",
'             "malware_access_override": "<boolean>",
'             "malware_scan_result": "<string>",
'             "mapped_content_url": "<string>",
'             "size": "<integer>",
'             "url": "<string>",
'             "width": "<string>"
'           },
'           {
'             "content_type": "<string>",
'             "content_url": "<string>",
'             "deleted": "<boolean>",
'             "file_name": "<string>",
'             "height": "<string>",
'             "id": "<integer>",
'             "inline": "<boolean>",
'             "malware_access_override": "<boolean>",
'             "malware_scan_result": "<string>",
'             "mapped_content_url": "<string>",
'             "size": "<integer>",
'             "url": "<string>",
'             "width": "<string>"
'           }
'         ]
'       }
'     ],
'     "audit_id": "<integer>",
'     "author_id": "<integer>",
'     "body": "<string>",
'     "created_at": "<dateTime>",
'     "html_body": "<string>",
'     "id": "<integer>",
'     "metadata": {
'       "aliquipf9_": 29396975.17451787
'     },
'     "plain_body": "<string>",
'     "public": "<boolean>",
'     "type": "<string>",
'     "uploads": [
'       "<string>",
'       "<string>"
'     ],
'     "via": {
'       "channel": "<string>",
'       "source": {
'         "mollit8": -84219258
'       }
'     }
'   }
' }

' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code



Dim content_type As String
Dim content_url As String
Dim deleted As String
Dim file_name As String
Dim height As String
Dim id As String
Dim inline As String
Dim malware_access_override As String
Dim malware_scan_result As String
Dim mapped_content_url As String
Dim size As String
Dim url As String
Dim width As String
Dim j As Integer
Dim count_j As Integer
Dim strVal As String

Dim Audit_id As String = jResp.StringOf("comment.audit_id")
Dim Author_id As String = jResp.StringOf("comment.author_id")
Dim Body As String = jResp.StringOf("comment.body")
Dim Created_at As String = jResp.StringOf("comment.created_at")
Dim Html_body As String = jResp.StringOf("comment.html_body")
Dim Id As String = jResp.StringOf("comment.id")
Dim Aliquipf9_ As String = jResp.StringOf("comment.metadata.aliquipf9_")
Dim Plain_body As String = jResp.StringOf("comment.plain_body")
Dim v_Public As String = jResp.StringOf("comment.public")
Dim v_Type As String = jResp.StringOf("comment.type")
Dim Channel As String = jResp.StringOf("comment.via.channel")
Dim Mollit8 As Integer = jResp.IntOf("comment.via.source.mollit8")
Dim i As Integer = 0
Dim count_i As Integer = jResp.SizeOfArray("comment.attachments")
While i < count_i
    jResp.I = i
    content_type = jResp.StringOf("comment.attachments[i].content_type")
    content_url = jResp.StringOf("comment.attachments[i].content_url")
    deleted = jResp.StringOf("comment.attachments[i].deleted")
    file_name = jResp.StringOf("comment.attachments[i].file_name")
    height = jResp.StringOf("comment.attachments[i].height")
    id = jResp.StringOf("comment.attachments[i].id")
    inline = jResp.StringOf("comment.attachments[i].inline")
    malware_access_override = jResp.StringOf("comment.attachments[i].malware_access_override")
    malware_scan_result = jResp.StringOf("comment.attachments[i].malware_scan_result")
    mapped_content_url = jResp.StringOf("comment.attachments[i].mapped_content_url")
    size = jResp.StringOf("comment.attachments[i].size")
    url = jResp.StringOf("comment.attachments[i].url")
    width = jResp.StringOf("comment.attachments[i].width")
    j = 0
    count_j = jResp.SizeOfArray("comment.attachments[i].thumbnails")
    While j < count_j
        jResp.J = j
        content_type = jResp.StringOf("comment.attachments[i].thumbnails[j].content_type")
        content_url = jResp.StringOf("comment.attachments[i].thumbnails[j].content_url")
        deleted = jResp.StringOf("comment.attachments[i].thumbnails[j].deleted")
        file_name = jResp.StringOf("comment.attachments[i].thumbnails[j].file_name")
        height = jResp.StringOf("comment.attachments[i].thumbnails[j].height")
        id = jResp.StringOf("comment.attachments[i].thumbnails[j].id")
        inline = jResp.StringOf("comment.attachments[i].thumbnails[j].inline")
        malware_access_override = jResp.StringOf("comment.attachments[i].thumbnails[j].malware_access_override")
        malware_scan_result = jResp.StringOf("comment.attachments[i].thumbnails[j].malware_scan_result")
        mapped_content_url = jResp.StringOf("comment.attachments[i].thumbnails[j].mapped_content_url")
        size = jResp.StringOf("comment.attachments[i].thumbnails[j].size")
        url = jResp.StringOf("comment.attachments[i].thumbnails[j].url")
        width = jResp.StringOf("comment.attachments[i].thumbnails[j].width")
        j = j + 1
    End While
    i = i + 1
End While
i = 0
count_i = jResp.SizeOfArray("comment.uploads")
While i < count_i
    jResp.I = i
    strVal = jResp.StringOf("comment.uploads[i]")
    i = i + 1
End While

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id

Postman Collection Item JSON

{
  "name": "Getting Comments",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "requests",
        ":request_id",
        "comments",
        ":ticket_comment_id"
      ],
      "variable": [
        {
          "key": "request_id",
          "value": "<integer>"
        },
        {
          "key": "ticket_comment_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* End Users\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "requests",
            ":request_id",
            "comments",
            ":ticket_comment_id"
          ],
          "variable": [
            {
              "key": "request_id"
            },
            {
              "key": "ticket_comment_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"comment\": {\n    \"attachments\": [\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\",\n        \"thumbnails\": [\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          },\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          }\n        ]\n      },\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\",\n        \"thumbnails\": [\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          },\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          }\n        ]\n      }\n    ],\n    \"audit_id\": \"<integer>\",\n    \"author_id\": \"<integer>\",\n    \"body\": \"<string>\",\n    \"created_at\": \"<dateTime>\",\n    \"html_body\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"metadata\": {\n      \"aliquipf9_\": 29396975.17451787\n    },\n    \"plain_body\": \"<string>\",\n    \"public\": \"<boolean>\",\n    \"type\": \"<string>\",\n    \"uploads\": [\n      \"<string>\",\n      \"<string>\"\n    ],\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"mollit8\": -84219258\n      }\n    }\n  }\n}"
    }
  ]
}