VB6 / Support API / Create Many Tickets
Back to Collection Items
' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.
Dim http As New ChilkatHttp
Dim success As Long
http.BasicAuth = 1
http.Login = "login"
http.Password = "password"
' Use this online tool to generate code from sample JSON: Generate Code to Create JSON
' The following JSON is sent in the request body.
' {
' "tickets": [
' {
' "comment": {
' "attachments": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>",
' "thumbnails": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' }
' ]
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>",
' "thumbnails": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' }
' ]
' }
' ],
' "audit_id": "<integer>",
' "author_id": "<integer>",
' "body": "<string>",
' "created_at": "<dateTime>",
' "html_body": "<string>",
' "id": "<integer>",
' "metadata": {
' "aliquip00": "esse in officia eu laboris"
' },
' "plain_body": "<string>",
' "public": "<boolean>",
' "type": "<string>",
' "uploads": [
' "<string>",
' "<string>"
' ],
' "via": {
' "channel": "<string>",
' "source": {
' "dolor9b": -14933952.781100765
' }
' }
' },
' "additional_collaborators": [
' {
' "email": "<email>",
' "name": "<string>"
' },
' {
' "email": "<email>",
' "name": "<string>"
' }
' ],
' "assignee_email": "<email>",
' "assignee_id": "<integer>",
' "attribute_value_ids": [
' "<integer>",
' "<integer>"
' ],
' "collaborator_ids": "<array>",
' "custom_fields": "<array>",
' "custom_status_id": "<integer>",
' "due_at": "<dateTime>",
' "email_ccs": [
' {
' "action": "put",
' "user_email": "<email>",
' "user_id": "<string>",
' "user_name": "<string>"
' },
' {
' "action": "delete",
' "user_email": "<email>",
' "user_id": "<string>",
' "user_name": "<string>"
' }
' ],
' "external_id": "<string>",
' "followers": [
' {
' "action": "delete",
' "user_email": "<email>",
' "user_id": "<string>"
' },
' {
' "action": "delete",
' "user_email": "<email>",
' "user_id": "<string>"
' }
' ],
' "group_id": "<integer>",
' "organization_id": "<integer>",
' "priority": "low",
' "problem_id": "<integer>",
' "requester_id": "<integer>",
' "safe_update": "<boolean>",
' "sharing_agreement_ids": [
' "<integer>",
' "<integer>"
' ],
' "status": "hold",
' "subject": "<string>",
' "tags": "<array>",
' "type": "task",
' "updated_stamp": "<dateTime>",
' "brand_id": "<integer>",
' "collaborators": "<array>",
' "email_cc_ids": "<array>",
' "follower_ids": "<array>",
' "macro_ids": "<array>",
' "raw_subject": "<string>",
' "recipient": "<string>",
' "submitter_id": "<integer>",
' "ticket_form_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "from": {
' "address": "<string>",
' "id": "<integer>",
' "name": "<string>",
' "title": "<string>"
' },
' "rel": "<string>",
' "to": {
' "address": "<string>",
' "name": "<string>"
' }
' }
' },
' "via_followup_source_id": "<integer>"
' },
' {
' "comment": {
' "attachments": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>",
' "thumbnails": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' }
' ]
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>",
' "thumbnails": [
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' },
' {
' "content_type": "<string>",
' "content_url": "<string>",
' "deleted": "<boolean>",
' "file_name": "<string>",
' "height": "<string>",
' "id": "<integer>",
' "inline": "<boolean>",
' "malware_access_override": "<boolean>",
' "malware_scan_result": "<string>",
' "mapped_content_url": "<string>",
' "size": "<integer>",
' "url": "<string>",
' "width": "<string>"
' }
' ]
' }
' ],
' "audit_id": "<integer>",
' "author_id": "<integer>",
' "body": "<string>",
' "created_at": "<dateTime>",
' "html_body": "<string>",
' "id": "<integer>",
' "metadata": {
' "nostrud4f6": 80919887.74996167,
' "dolor_73": -52362592
' },
' "plain_body": "<string>",
' "public": "<boolean>",
' "type": "<string>",
' "uploads": [
' "<string>",
' "<string>"
' ],
' "via": {
' "channel": "<string>",
' "source": {
' "aliquip_b": "labore",
' "veniam_354": false
' }
' }
' },
' "additional_collaborators": [
' {
' "email": "<email>",
' "name": "<string>"
' },
' {
' "email": "<email>",
' "name": "<string>"
' }
' ],
' "assignee_email": "<email>",
' "assignee_id": "<integer>",
' "attribute_value_ids": [
' "<integer>",
' "<integer>"
' ],
' "collaborator_ids": "<array>",
' "custom_fields": "<array>",
' "custom_status_id": "<integer>",
' "due_at": "<dateTime>",
' "email_ccs": [
' {
' "action": "put",
' "user_email": "<email>",
' "user_id": "<string>",
' "user_name": "<string>"
' },
' {
' "action": "put",
' "user_email": "<email>",
' "user_id": "<string>",
' "user_name": "<string>"
' }
' ],
' "external_id": "<string>",
' "followers": [
' {
' "action": "put",
' "user_email": "<email>",
' "user_id": "<string>"
' },
' {
' "action": "delete",
' "user_email": "<email>",
' "user_id": "<string>"
' }
' ],
' "group_id": "<integer>",
' "organization_id": "<integer>",
' "priority": "low",
' "problem_id": "<integer>",
' "requester_id": "<integer>",
' "safe_update": "<boolean>",
' "sharing_agreement_ids": [
' "<integer>",
' "<integer>"
' ],
' "status": "solved",
' "subject": "<string>",
' "tags": "<array>",
' "type": "incident",
' "updated_stamp": "<dateTime>",
' "brand_id": "<integer>",
' "collaborators": "<array>",
' "email_cc_ids": "<array>",
' "follower_ids": "<array>",
' "macro_ids": "<array>",
' "raw_subject": "<string>",
' "recipient": "<string>",
' "submitter_id": "<integer>",
' "ticket_form_id": "<integer>",
' "via": {
' "channel": "<string>",
' "source": {
' "from": {
' "address": "<string>",
' "id": "<integer>",
' "name": "<string>",
' "title": "<string>"
' },
' "rel": "<string>",
' "to": {
' "address": "<string>",
' "name": "<string>"
' }
' }
' },
' "via_followup_source_id": "<integer>"
' }
' ]
' }
Dim json As New ChilkatJsonObject
success = json.UpdateString("tickets[0].comment.attachments[0].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].width","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[0].width","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[0].thumbnails[1].width","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].width","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[0].width","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].content_type","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].deleted","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].file_name","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].height","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].id","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].inline","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].size","<integer>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].url","<string>")
success = json.UpdateString("tickets[0].comment.attachments[1].thumbnails[1].width","<string>")
success = json.UpdateString("tickets[0].comment.audit_id","<integer>")
success = json.UpdateString("tickets[0].comment.author_id","<integer>")
success = json.UpdateString("tickets[0].comment.body","<string>")
success = json.UpdateString("tickets[0].comment.created_at","<dateTime>")
success = json.UpdateString("tickets[0].comment.html_body","<string>")
success = json.UpdateString("tickets[0].comment.id","<integer>")
success = json.UpdateString("tickets[0].comment.metadata.aliquip00","esse in officia eu laboris")
success = json.UpdateString("tickets[0].comment.plain_body","<string>")
success = json.UpdateString("tickets[0].comment.public","<boolean>")
success = json.UpdateString("tickets[0].comment.type","<string>")
success = json.UpdateString("tickets[0].comment.uploads[0]","<string>")
success = json.UpdateString("tickets[0].comment.uploads[1]","<string>")
success = json.UpdateString("tickets[0].comment.via.channel","<string>")
success = json.UpdateNumber("tickets[0].comment.via.source.dolor9b","-14933952.781100765")
success = json.UpdateString("tickets[0].additional_collaborators[0].email","<email>")
success = json.UpdateString("tickets[0].additional_collaborators[0].name","<string>")
success = json.UpdateString("tickets[0].additional_collaborators[1].email","<email>")
success = json.UpdateString("tickets[0].additional_collaborators[1].name","<string>")
success = json.UpdateString("tickets[0].assignee_email","<email>")
success = json.UpdateString("tickets[0].assignee_id","<integer>")
success = json.UpdateString("tickets[0].attribute_value_ids[0]","<integer>")
success = json.UpdateString("tickets[0].attribute_value_ids[1]","<integer>")
success = json.UpdateString("tickets[0].collaborator_ids","<array>")
success = json.UpdateString("tickets[0].custom_fields","<array>")
success = json.UpdateString("tickets[0].custom_status_id","<integer>")
success = json.UpdateString("tickets[0].due_at","<dateTime>")
success = json.UpdateString("tickets[0].email_ccs[0].action","put")
success = json.UpdateString("tickets[0].email_ccs[0].user_email","<email>")
success = json.UpdateString("tickets[0].email_ccs[0].user_id","<string>")
success = json.UpdateString("tickets[0].email_ccs[0].user_name","<string>")
success = json.UpdateString("tickets[0].email_ccs[1].action","delete")
success = json.UpdateString("tickets[0].email_ccs[1].user_email","<email>")
success = json.UpdateString("tickets[0].email_ccs[1].user_id","<string>")
success = json.UpdateString("tickets[0].email_ccs[1].user_name","<string>")
success = json.UpdateString("tickets[0].external_id","<string>")
success = json.UpdateString("tickets[0].followers[0].action","delete")
success = json.UpdateString("tickets[0].followers[0].user_email","<email>")
success = json.UpdateString("tickets[0].followers[0].user_id","<string>")
success = json.UpdateString("tickets[0].followers[1].action","delete")
success = json.UpdateString("tickets[0].followers[1].user_email","<email>")
success = json.UpdateString("tickets[0].followers[1].user_id","<string>")
success = json.UpdateString("tickets[0].group_id","<integer>")
success = json.UpdateString("tickets[0].organization_id","<integer>")
success = json.UpdateString("tickets[0].priority","low")
success = json.UpdateString("tickets[0].problem_id","<integer>")
success = json.UpdateString("tickets[0].requester_id","<integer>")
success = json.UpdateString("tickets[0].safe_update","<boolean>")
success = json.UpdateString("tickets[0].sharing_agreement_ids[0]","<integer>")
success = json.UpdateString("tickets[0].sharing_agreement_ids[1]","<integer>")
success = json.UpdateString("tickets[0].status","hold")
success = json.UpdateString("tickets[0].subject","<string>")
success = json.UpdateString("tickets[0].tags","<array>")
success = json.UpdateString("tickets[0].type","task")
success = json.UpdateString("tickets[0].updated_stamp","<dateTime>")
success = json.UpdateString("tickets[0].brand_id","<integer>")
success = json.UpdateString("tickets[0].collaborators","<array>")
success = json.UpdateString("tickets[0].email_cc_ids","<array>")
success = json.UpdateString("tickets[0].follower_ids","<array>")
success = json.UpdateString("tickets[0].macro_ids","<array>")
success = json.UpdateString("tickets[0].raw_subject","<string>")
success = json.UpdateString("tickets[0].recipient","<string>")
success = json.UpdateString("tickets[0].submitter_id","<integer>")
success = json.UpdateString("tickets[0].ticket_form_id","<integer>")
success = json.UpdateString("tickets[0].via.channel","<string>")
success = json.UpdateString("tickets[0].via.source.from.address","<string>")
success = json.UpdateString("tickets[0].via.source.from.id","<integer>")
success = json.UpdateString("tickets[0].via.source.from.name","<string>")
success = json.UpdateString("tickets[0].via.source.from.title","<string>")
success = json.UpdateString("tickets[0].via.source.rel","<string>")
success = json.UpdateString("tickets[0].via.source.to.address","<string>")
success = json.UpdateString("tickets[0].via.source.to.name","<string>")
success = json.UpdateString("tickets[0].via_followup_source_id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].width","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[0].width","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[0].thumbnails[1].width","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].width","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[0].width","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].content_type","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].deleted","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].file_name","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].height","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].id","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].inline","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].malware_access_override","<boolean>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].malware_scan_result","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].mapped_content_url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].size","<integer>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].url","<string>")
success = json.UpdateString("tickets[1].comment.attachments[1].thumbnails[1].width","<string>")
success = json.UpdateString("tickets[1].comment.audit_id","<integer>")
success = json.UpdateString("tickets[1].comment.author_id","<integer>")
success = json.UpdateString("tickets[1].comment.body","<string>")
success = json.UpdateString("tickets[1].comment.created_at","<dateTime>")
success = json.UpdateString("tickets[1].comment.html_body","<string>")
success = json.UpdateString("tickets[1].comment.id","<integer>")
success = json.UpdateNumber("tickets[1].comment.metadata.nostrud4f6","80919887.74996167")
success = json.UpdateInt("tickets[1].comment.metadata.dolor_73",-52362592)
success = json.UpdateString("tickets[1].comment.plain_body","<string>")
success = json.UpdateString("tickets[1].comment.public","<boolean>")
success = json.UpdateString("tickets[1].comment.type","<string>")
success = json.UpdateString("tickets[1].comment.uploads[0]","<string>")
success = json.UpdateString("tickets[1].comment.uploads[1]","<string>")
success = json.UpdateString("tickets[1].comment.via.channel","<string>")
success = json.UpdateString("tickets[1].comment.via.source.aliquip_b","labore")
success = json.UpdateBool("tickets[1].comment.via.source.veniam_354",0)
success = json.UpdateString("tickets[1].additional_collaborators[0].email","<email>")
success = json.UpdateString("tickets[1].additional_collaborators[0].name","<string>")
success = json.UpdateString("tickets[1].additional_collaborators[1].email","<email>")
success = json.UpdateString("tickets[1].additional_collaborators[1].name","<string>")
success = json.UpdateString("tickets[1].assignee_email","<email>")
success = json.UpdateString("tickets[1].assignee_id","<integer>")
success = json.UpdateString("tickets[1].attribute_value_ids[0]","<integer>")
success = json.UpdateString("tickets[1].attribute_value_ids[1]","<integer>")
success = json.UpdateString("tickets[1].collaborator_ids","<array>")
success = json.UpdateString("tickets[1].custom_fields","<array>")
success = json.UpdateString("tickets[1].custom_status_id","<integer>")
success = json.UpdateString("tickets[1].due_at","<dateTime>")
success = json.UpdateString("tickets[1].email_ccs[0].action","put")
success = json.UpdateString("tickets[1].email_ccs[0].user_email","<email>")
success = json.UpdateString("tickets[1].email_ccs[0].user_id","<string>")
success = json.UpdateString("tickets[1].email_ccs[0].user_name","<string>")
success = json.UpdateString("tickets[1].email_ccs[1].action","put")
success = json.UpdateString("tickets[1].email_ccs[1].user_email","<email>")
success = json.UpdateString("tickets[1].email_ccs[1].user_id","<string>")
success = json.UpdateString("tickets[1].email_ccs[1].user_name","<string>")
success = json.UpdateString("tickets[1].external_id","<string>")
success = json.UpdateString("tickets[1].followers[0].action","put")
success = json.UpdateString("tickets[1].followers[0].user_email","<email>")
success = json.UpdateString("tickets[1].followers[0].user_id","<string>")
success = json.UpdateString("tickets[1].followers[1].action","delete")
success = json.UpdateString("tickets[1].followers[1].user_email","<email>")
success = json.UpdateString("tickets[1].followers[1].user_id","<string>")
success = json.UpdateString("tickets[1].group_id","<integer>")
success = json.UpdateString("tickets[1].organization_id","<integer>")
success = json.UpdateString("tickets[1].priority","low")
success = json.UpdateString("tickets[1].problem_id","<integer>")
success = json.UpdateString("tickets[1].requester_id","<integer>")
success = json.UpdateString("tickets[1].safe_update","<boolean>")
success = json.UpdateString("tickets[1].sharing_agreement_ids[0]","<integer>")
success = json.UpdateString("tickets[1].sharing_agreement_ids[1]","<integer>")
success = json.UpdateString("tickets[1].status","solved")
success = json.UpdateString("tickets[1].subject","<string>")
success = json.UpdateString("tickets[1].tags","<array>")
success = json.UpdateString("tickets[1].type","incident")
success = json.UpdateString("tickets[1].updated_stamp","<dateTime>")
success = json.UpdateString("tickets[1].brand_id","<integer>")
success = json.UpdateString("tickets[1].collaborators","<array>")
success = json.UpdateString("tickets[1].email_cc_ids","<array>")
success = json.UpdateString("tickets[1].follower_ids","<array>")
success = json.UpdateString("tickets[1].macro_ids","<array>")
success = json.UpdateString("tickets[1].raw_subject","<string>")
success = json.UpdateString("tickets[1].recipient","<string>")
success = json.UpdateString("tickets[1].submitter_id","<integer>")
success = json.UpdateString("tickets[1].ticket_form_id","<integer>")
success = json.UpdateString("tickets[1].via.channel","<string>")
success = json.UpdateString("tickets[1].via.source.from.address","<string>")
success = json.UpdateString("tickets[1].via.source.from.id","<integer>")
success = json.UpdateString("tickets[1].via.source.from.name","<string>")
success = json.UpdateString("tickets[1].via.source.from.title","<string>")
success = json.UpdateString("tickets[1].via.source.rel","<string>")
success = json.UpdateString("tickets[1].via.source.to.address","<string>")
success = json.UpdateString("tickets[1].via.source.to.name","<string>")
success = json.UpdateString("tickets[1].via_followup_source_id","<integer>")
http.SetRequestHeader "Content-Type","application/json"
http.SetRequestHeader "Accept","application/json"
Dim resp As ChilkatHttpResponse
Set resp = http.PostJson3("https://example.zendesk.com/api/v2/tickets/create_many","application/json",json)
If (http.LastMethodSuccess = 0) Then
Debug.Print http.LastErrorText
Exit Sub
End If
Dim sbResponseBody As New ChilkatStringBuilder
success = resp.GetBodySb(sbResponseBody)
Dim jResp As New ChilkatJsonObject
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0
Debug.Print "Response Body:"
Debug.Print jResp.Emit()
Dim respStatusCode As Long
respStatusCode = resp.StatusCode
Debug.Print "Response Status Code = " & respStatusCode
If (respStatusCode >= 400) Then
Debug.Print "Response Header:"
Debug.Print resp.Header
Debug.Print "Failed."
Exit Sub
End If
' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)
' {
' "job_status": {
' "id": "<string>",
' "message": "<string>",
' "progress": "<integer>",
' "results": [
' {
' "id": "<integer>",
' "index": "<integer>"
' },
' {
' "id": "<integer>",
' "index": "<integer>"
' }
' ],
' "status": "<string>",
' "total": "<integer>",
' "url": "<string>"
' }
' }
' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Dim id As String
Dim index As String
Dim Id As String
Id = jResp.StringOf("job_status.id")
Dim Message As String
Message = jResp.StringOf("job_status.message")
Dim Progress As String
Progress = jResp.StringOf("job_status.progress")
Dim Status As String
Status = jResp.StringOf("job_status.status")
Dim Total As String
Total = jResp.StringOf("job_status.total")
Dim v_Url As String
v_Url = jResp.StringOf("job_status.url")
Dim i As Long
i = 0
Dim count_i As Long
count_i = jResp.SizeOfArray("job_status.results")
Do While i < count_i
jResp.I = i
id = jResp.StringOf("job_status.results[i].id")
index = jResp.StringOf("job_status.results[i].index")
i = i + 1
Loop
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"tickets": [
{
"comment": {
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"aliquip00": "esse in officia eu laboris"
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"dolor9b": -14933952.781100765
}
}
},
"additional_collaborators": [
{
"email": "<email>",
"name": "<string>"
},
{
"email": "<email>",
"name": "<string>"
}
],
"assignee_email": "<email>",
"assignee_id": "<integer>",
"attribute_value_ids": [
"<integer>",
"<integer>"
],
"collaborator_ids": "<array>",
"custom_fields": "<array>",
"custom_status_id": "<integer>",
"due_at": "<dateTime>",
"email_ccs": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
}
],
"external_id": "<string>",
"followers": [
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
}
],
"group_id": "<integer>",
"organization_id": "<integer>",
"priority": "low",
"problem_id": "<integer>",
"requester_id": "<integer>",
"safe_update": "<boolean>",
"sharing_agreement_ids": [
"<integer>",
"<integer>"
],
"status": "hold",
"subject": "<string>",
"tags": "<array>",
"type": "task",
"updated_stamp": "<dateTime>",
"brand_id": "<integer>",
"collaborators": "<array>",
"email_cc_ids": "<array>",
"follower_ids": "<array>",
"macro_ids": "<array>",
"raw_subject": "<string>",
"recipient": "<string>",
"submitter_id": "<integer>",
"ticket_form_id": "<integer>",
"via": {
"channel": "<string>",
"source": {
"from": {
"address": "<string>",
"id": "<integer>",
"name": "<string>",
"title": "<string>"
},
"rel": "<string>",
"to": {
"address": "<string>",
"name": "<string>"
}
}
},
"via_followup_source_id": "<integer>"
},
{
"comment": {
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"nostrud4f6": 80919887.74996167,
"dolor_73": -52362592
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"aliquip_b": "labore",
"veniam_354": false
}
}
},
"additional_collaborators": [
{
"email": "<email>",
"name": "<string>"
},
{
"email": "<email>",
"name": "<string>"
}
],
"assignee_email": "<email>",
"assignee_id": "<integer>",
"attribute_value_ids": [
"<integer>",
"<integer>"
],
"collaborator_ids": "<array>",
"custom_fields": "<array>",
"custom_status_id": "<integer>",
"due_at": "<dateTime>",
"email_ccs": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
},
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
}
],
"external_id": "<string>",
"followers": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
}
],
"group_id": "<integer>",
"organization_id": "<integer>",
"priority": "low",
"problem_id": "<integer>",
"requester_id": "<integer>",
"safe_update": "<boolean>",
"sharing_agreement_ids": [
"<integer>",
"<integer>"
],
"status": "solved",
"subject": "<string>",
"tags": "<array>",
"type": "incident",
"updated_stamp": "<dateTime>",
"brand_id": "<integer>",
"collaborators": "<array>",
"email_cc_ids": "<array>",
"follower_ids": "<array>",
"macro_ids": "<array>",
"raw_subject": "<string>",
"recipient": "<string>",
"submitter_id": "<integer>",
"ticket_form_id": "<integer>",
"via": {
"channel": "<string>",
"source": {
"from": {
"address": "<string>",
"id": "<integer>",
"name": "<string>",
"title": "<string>"
},
"rel": "<string>",
"to": {
"address": "<string>",
"name": "<string>"
}
}
},
"via_followup_source_id": "<integer>"
}
]
}'
https://example.zendesk.com/api/v2/tickets/create_many
Postman Collection Item JSON
{
"name": "Create Many Tickets",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"tickets\": [\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquip00\": \"esse in officia eu laboris\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"dolor9b\": -14933952.781100765\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"task\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n },\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"nostrud4f6\": 80919887.74996167,\n \"dolor_73\": -52362592\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"aliquip_b\": \"labore\",\n \"veniam_354\": false\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"solved\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"incident\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/create_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"create_many"
]
},
"description": "Accepts an array of up to 100 ticket objects. **Note**: Every ticket created with this endpoint may be affected by your business rules, which can include sending email notifications to your end users. If you are importing historical tickets or creating more than 1000 tickets, consider using the [Ticket Bulk Import](/api-reference/ticketing/tickets/ticket_import/#ticket-bulk-import) endpoint.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work. Use the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n* Agents"
},
"response": [
{
"name": "Create many tickets",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"tickets\": [\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquip00\": \"esse in officia eu laboris\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"dolor9b\": -14933952.781100765\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"task\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n },\n {\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"nostrud4f6\": 80919887.74996167,\n \"dolor_73\": -52362592\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"aliquip_b\": \"labore\",\n \"veniam_354\": false\n }\n }\n },\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"solved\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"incident\",\n \"updated_stamp\": \"<dateTime>\",\n \"brand_id\": \"<integer>\",\n \"collaborators\": \"<array>\",\n \"email_cc_ids\": \"<array>\",\n \"follower_ids\": \"<array>\",\n \"macro_ids\": \"<array>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"ticket_form_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n },\n \"via_followup_source_id\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/create_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
"create_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
