Chilkat Online Tools

VB6 / Support API / Create Bookmark

Back to Collection Items

' This example assumes the Chilkat API to have been previously unlocked.
' See Global Unlock Sample for sample code.

Dim http As New ChilkatHttp
Dim success As Long

http.BasicAuth = 1
http.Login = "login"
http.Password = "password"

' Use this online tool to generate code from sample JSON: Generate Code to Create JSON

' The following JSON is sent in the request body.

' {
'   "bookmark": {
'     "ticket_id": "<integer>"
'   }
' }

Dim json As New ChilkatJsonObject
success = json.UpdateString("bookmark.ticket_id","<integer>")

http.SetRequestHeader "Content-Type","application/json"
http.SetRequestHeader "Accept","application/json"

Dim resp As ChilkatHttpResponse
Set resp = http.PostJson3("https://example.zendesk.com/api/v2/bookmarks","application/json",json)
If (http.LastMethodSuccess = 0) Then
    Debug.Print http.LastErrorText
    Exit Sub
End If

Dim sbResponseBody As New ChilkatStringBuilder
success = resp.GetBodySb(sbResponseBody)

Dim jResp As New ChilkatJsonObject
success = jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = 0

Debug.Print "Response Body:"
Debug.Print jResp.Emit()

Dim respStatusCode As Long
respStatusCode = resp.StatusCode
Debug.Print "Response Status Code = " & respStatusCode
If (respStatusCode >= 400) Then
    Debug.Print "Response Header:"
    Debug.Print resp.Header
    Debug.Print "Failed."

    Exit Sub
End If

' Sample JSON response:
' (Sample code for parsing the JSON response is shown below)

' {
'   "bookmark": {
'     "created_at": "<dateTime>",
'     "id": "<integer>",
'     "ticket": {
'       "requester_id": "<integer>",
'       "allow_attachments": "<boolean>",
'       "allow_channelback": "<boolean>",
'       "assignee_email": "<string>",
'       "assignee_id": "<integer>",
'       "attribute_value_ids": "<array>",
'       "brand_id": "<integer>",
'       "collaborator_ids": "<array>",
'       "collaborators": [
'         {
'           "email": "<email>",
'           "name": "<string>"
'         },
'         {
'           "email": "<email>",
'           "name": "<string>"
'         }
'       ],
'       "comment": {},
'       "created_at": "<dateTime>",
'       "custom_fields": "<array>",
'       "custom_status_id": "<integer>",
'       "description": "<string>",
'       "due_at": "<dateTime>",
'       "email_cc_ids": "<array>",
'       "email_ccs": {},
'       "external_id": "<string>",
'       "follower_ids": "<array>",
'       "followers": {},
'       "followup_ids": "<array>",
'       "forum_topic_id": "<integer>",
'       "from_messaging_channel": "<boolean>",
'       "group_id": "<integer>",
'       "has_incidents": "<boolean>",
'       "id": "<integer>",
'       "is_public": "<boolean>",
'       "macro_id": "<integer>",
'       "macro_ids": "<array>",
'       "metadata": {},
'       "organization_id": "<integer>",
'       "priority": "low",
'       "problem_id": "<integer>",
'       "raw_subject": "<string>",
'       "recipient": "<string>",
'       "requester": {},
'       "safe_update": "<boolean>",
'       "satisfaction_rating": {
'         "pariatur_d8a": -28370140.543687582,
'         "Duis_f": -46895975,
'         "Ut591": false,
'         "tempor_6a": 65194281.14347163
'       },
'       "sharing_agreement_ids": "<array>",
'       "status": "new",
'       "subject": "<string>",
'       "submitter_id": "<integer>",
'       "tags": "<array>",
'       "ticket_form_id": "<integer>",
'       "type": "task",
'       "updated_at": "<dateTime>",
'       "updated_stamp": "<string>",
'       "url": "<string>",
'       "via": {
'         "channel": "<string>",
'         "source": {
'           "cupidatat4": true
'         }
'       },
'       "via_followup_source_id": "<integer>",
'       "via_id": "<integer>",
'       "voice_comment": {}
'     },
'     "url": "<string>"
'   }
' }

' Sample code for parsing the JSON response...
' Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Dim email As String
Dim name As String

Dim Created_at As String
Created_at = jResp.StringOf("bookmark.created_at")
Dim Id As String
Id = jResp.StringOf("bookmark.id")
Dim Requester_id As String
Requester_id = jResp.StringOf("bookmark.ticket.requester_id")
Dim Allow_attachments As String
Allow_attachments = jResp.StringOf("bookmark.ticket.allow_attachments")
Dim Allow_channelback As String
Allow_channelback = jResp.StringOf("bookmark.ticket.allow_channelback")
Dim Assignee_email As String
Assignee_email = jResp.StringOf("bookmark.ticket.assignee_email")
Dim Assignee_id As String
Assignee_id = jResp.StringOf("bookmark.ticket.assignee_id")
Dim Attribute_value_ids As String
Attribute_value_ids = jResp.StringOf("bookmark.ticket.attribute_value_ids")
Dim Brand_id As String
Brand_id = jResp.StringOf("bookmark.ticket.brand_id")
Dim Collaborator_ids As String
Collaborator_ids = jResp.StringOf("bookmark.ticket.collaborator_ids")
Dim TicketCreated_at As String
TicketCreated_at = jResp.StringOf("bookmark.ticket.created_at")
Dim Custom_fields As String
Custom_fields = jResp.StringOf("bookmark.ticket.custom_fields")
Dim Custom_status_id As String
Custom_status_id = jResp.StringOf("bookmark.ticket.custom_status_id")
Dim Description As String
Description = jResp.StringOf("bookmark.ticket.description")
Dim Due_at As String
Due_at = jResp.StringOf("bookmark.ticket.due_at")
Dim Email_cc_ids As String
Email_cc_ids = jResp.StringOf("bookmark.ticket.email_cc_ids")
Dim External_id As String
External_id = jResp.StringOf("bookmark.ticket.external_id")
Dim Follower_ids As String
Follower_ids = jResp.StringOf("bookmark.ticket.follower_ids")
Dim Followup_ids As String
Followup_ids = jResp.StringOf("bookmark.ticket.followup_ids")
Dim Forum_topic_id As String
Forum_topic_id = jResp.StringOf("bookmark.ticket.forum_topic_id")
Dim From_messaging_channel As String
From_messaging_channel = jResp.StringOf("bookmark.ticket.from_messaging_channel")
Dim Group_id As String
Group_id = jResp.StringOf("bookmark.ticket.group_id")
Dim Has_incidents As String
Has_incidents = jResp.StringOf("bookmark.ticket.has_incidents")
Dim TicketId As String
TicketId = jResp.StringOf("bookmark.ticket.id")
Dim Is_public As String
Is_public = jResp.StringOf("bookmark.ticket.is_public")
Dim Macro_id As String
Macro_id = jResp.StringOf("bookmark.ticket.macro_id")
Dim Macro_ids As String
Macro_ids = jResp.StringOf("bookmark.ticket.macro_ids")
Dim Organization_id As String
Organization_id = jResp.StringOf("bookmark.ticket.organization_id")
Dim Priority As String
Priority = jResp.StringOf("bookmark.ticket.priority")
Dim Problem_id As String
Problem_id = jResp.StringOf("bookmark.ticket.problem_id")
Dim Raw_subject As String
Raw_subject = jResp.StringOf("bookmark.ticket.raw_subject")
Dim Recipient As String
Recipient = jResp.StringOf("bookmark.ticket.recipient")
Dim Safe_update As String
Safe_update = jResp.StringOf("bookmark.ticket.safe_update")
Dim Pariatur_d8a As String
Pariatur_d8a = jResp.StringOf("bookmark.ticket.satisfaction_rating.pariatur_d8a")
Dim Duis_f As Long
Duis_f = jResp.IntOf("bookmark.ticket.satisfaction_rating.Duis_f")
Dim Ut591 As Long
Ut591 = jResp.BoolOf("bookmark.ticket.satisfaction_rating.Ut591")
Dim Tempor_6a As String
Tempor_6a = jResp.StringOf("bookmark.ticket.satisfaction_rating.tempor_6a")
Dim Sharing_agreement_ids As String
Sharing_agreement_ids = jResp.StringOf("bookmark.ticket.sharing_agreement_ids")
Dim Status As String
Status = jResp.StringOf("bookmark.ticket.status")
Dim Subject As String
Subject = jResp.StringOf("bookmark.ticket.subject")
Dim Submitter_id As String
Submitter_id = jResp.StringOf("bookmark.ticket.submitter_id")
Dim Tags As String
Tags = jResp.StringOf("bookmark.ticket.tags")
Dim Ticket_form_id As String
Ticket_form_id = jResp.StringOf("bookmark.ticket.ticket_form_id")
Dim v_Type As String
v_Type = jResp.StringOf("bookmark.ticket.type")
Dim Updated_at As String
Updated_at = jResp.StringOf("bookmark.ticket.updated_at")
Dim Updated_stamp As String
Updated_stamp = jResp.StringOf("bookmark.ticket.updated_stamp")
Dim v_Url As String
v_Url = jResp.StringOf("bookmark.ticket.url")
Dim Channel As String
Channel = jResp.StringOf("bookmark.ticket.via.channel")
Dim Cupidatat4 As Long
Cupidatat4 = jResp.BoolOf("bookmark.ticket.via.source.cupidatat4")
Dim Via_followup_source_id As String
Via_followup_source_id = jResp.StringOf("bookmark.ticket.via_followup_source_id")
Dim Via_id As String
Via_id = jResp.StringOf("bookmark.ticket.via_id")
Dim bookmarkUrl As String
bookmarkUrl = jResp.StringOf("bookmark.url")
Dim i As Long
i = 0
Dim count_i As Long
count_i = jResp.SizeOfArray("bookmark.ticket.collaborators")
Do While i < count_i
    jResp.I = i
    email = jResp.StringOf("bookmark.ticket.collaborators[i].email")
    name = jResp.StringOf("bookmark.ticket.collaborators[i].name")
    i = i + 1
Loop

Curl Command

curl  -u login:password -X POST
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "bookmark": {
    "ticket_id": "<integer>"
  }
}'
https://example.zendesk.com/api/v2/bookmarks

Postman Collection Item JSON

{
  "name": "Create Bookmark",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"bookmark\": {\n    \"ticket_id\": \"<integer>\"\n  }\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/bookmarks",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "bookmarks"
      ]
    },
    "description": "#### Allowed For\n- Agents"
  },
  "response": [
    {
      "name": "Successfully created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"bookmark\": {\n    \"ticket_id\": \"<integer>\"\n  }\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/bookmarks",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "bookmarks"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"bookmark\": {\n    \"created_at\": \"<dateTime>\",\n    \"id\": \"<integer>\",\n    \"ticket\": {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"low\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"pariatur_d8a\": -28370140.543687582,\n        \"Duis_f\": -46895975,\n        \"Ut591\": false,\n        \"tempor_6a\": 65194281.14347163\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"new\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"task\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"cupidatat4\": true\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    \"url\": \"<string>\"\n  }\n}"
    },
    {
      "name": "Successfully created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"bookmark\": {\n    \"ticket_id\": \"<integer>\"\n  }\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/bookmarks",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "bookmarks"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"bookmark\": {\n    \"created_at\": \"<dateTime>\",\n    \"id\": \"<integer>\",\n    \"ticket\": {\n      \"requester_id\": \"<integer>\",\n      \"allow_attachments\": \"<boolean>\",\n      \"allow_channelback\": \"<boolean>\",\n      \"assignee_email\": \"<string>\",\n      \"assignee_id\": \"<integer>\",\n      \"attribute_value_ids\": \"<array>\",\n      \"brand_id\": \"<integer>\",\n      \"collaborator_ids\": \"<array>\",\n      \"collaborators\": [\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        },\n        {\n          \"email\": \"<email>\",\n          \"name\": \"<string>\"\n        }\n      ],\n      \"comment\": {},\n      \"created_at\": \"<dateTime>\",\n      \"custom_fields\": \"<array>\",\n      \"custom_status_id\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"due_at\": \"<dateTime>\",\n      \"email_cc_ids\": \"<array>\",\n      \"email_ccs\": {},\n      \"external_id\": \"<string>\",\n      \"follower_ids\": \"<array>\",\n      \"followers\": {},\n      \"followup_ids\": \"<array>\",\n      \"forum_topic_id\": \"<integer>\",\n      \"from_messaging_channel\": \"<boolean>\",\n      \"group_id\": \"<integer>\",\n      \"has_incidents\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"is_public\": \"<boolean>\",\n      \"macro_id\": \"<integer>\",\n      \"macro_ids\": \"<array>\",\n      \"metadata\": {},\n      \"organization_id\": \"<integer>\",\n      \"priority\": \"low\",\n      \"problem_id\": \"<integer>\",\n      \"raw_subject\": \"<string>\",\n      \"recipient\": \"<string>\",\n      \"requester\": {},\n      \"safe_update\": \"<boolean>\",\n      \"satisfaction_rating\": {\n        \"pariatur_d8a\": -28370140.543687582,\n        \"Duis_f\": -46895975,\n        \"Ut591\": false,\n        \"tempor_6a\": 65194281.14347163\n      },\n      \"sharing_agreement_ids\": \"<array>\",\n      \"status\": \"new\",\n      \"subject\": \"<string>\",\n      \"submitter_id\": \"<integer>\",\n      \"tags\": \"<array>\",\n      \"ticket_form_id\": \"<integer>\",\n      \"type\": \"task\",\n      \"updated_at\": \"<dateTime>\",\n      \"updated_stamp\": \"<string>\",\n      \"url\": \"<string>\",\n      \"via\": {\n        \"channel\": \"<string>\",\n        \"source\": {\n          \"cupidatat4\": true\n        }\n      },\n      \"via_followup_source_id\": \"<integer>\",\n      \"via_id\": \"<integer>\",\n      \"voice_comment\": {}\n    },\n    \"url\": \"<string>\"\n  }\n}"
    }
  ]
}