Unicode C++ / Support API / Update Ticket
Back to Collection Items
void ChilkatSample(void)
{
http.put_BasicAuth(true); http.put_Login(L"login"); http.put_Password(L"password"); json.UpdateString(L"ticket.additional_collaborators[0].email",L"<email>"); json.UpdateString(L"ticket.additional_collaborators[0].name",L"<string>"); json.UpdateString(L"ticket.additional_collaborators[1].email",L"<email>"); json.UpdateString(L"ticket.additional_collaborators[1].name",L"<string>"); json.UpdateString(L"ticket.assignee_email",L"<email>"); json.UpdateString(L"ticket.assignee_id",L"<integer>"); json.UpdateString(L"ticket.attribute_value_ids[0]",L"<integer>"); json.UpdateString(L"ticket.attribute_value_ids[1]",L"<integer>"); json.UpdateString(L"ticket.collaborator_ids",L"<array>"); json.UpdateString(L"ticket.comment.attachments[0].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].width",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[0].width",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[0].thumbnails[1].width",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].width",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[0].width",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].content_type",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].deleted",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].file_name",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].height",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].id",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].inline",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].malware_access_override",L"<boolean>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].malware_scan_result",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].mapped_content_url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].size",L"<integer>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].url",L"<string>"); json.UpdateString(L"ticket.comment.attachments[1].thumbnails[1].width",L"<string>"); json.UpdateString(L"ticket.comment.audit_id",L"<integer>"); json.UpdateString(L"ticket.comment.author_id",L"<integer>"); json.UpdateString(L"ticket.comment.body",L"<string>"); json.UpdateString(L"ticket.comment.created_at",L"<dateTime>"); json.UpdateString(L"ticket.comment.html_body",L"<string>"); json.UpdateString(L"ticket.comment.id",L"<integer>"); json.UpdateBool(L"ticket.comment.metadata.cillum_7",false); json.UpdateString(L"ticket.comment.plain_body",L"<string>"); json.UpdateString(L"ticket.comment.public",L"<boolean>"); json.UpdateString(L"ticket.comment.type",L"<string>"); json.UpdateString(L"ticket.comment.uploads[0]",L"<string>"); json.UpdateString(L"ticket.comment.uploads[1]",L"<string>"); json.UpdateString(L"ticket.comment.via.channel",L"<string>"); json.UpdateString(L"ticket.comment.via.source.amet_93",L"ex tempor esse ut"); json.UpdateInt(L"ticket.comment.via.source.non_e",23632022); json.UpdateString(L"ticket.custom_fields",L"<array>"); json.UpdateString(L"ticket.custom_status_id",L"<integer>"); json.UpdateString(L"ticket.due_at",L"<dateTime>"); json.UpdateString(L"ticket.email_ccs[0].action",L"delete"); json.UpdateString(L"ticket.email_ccs[0].user_email",L"<email>"); json.UpdateString(L"ticket.email_ccs[0].user_id",L"<string>"); json.UpdateString(L"ticket.email_ccs[0].user_name",L"<string>"); json.UpdateString(L"ticket.email_ccs[1].action",L"put"); json.UpdateString(L"ticket.email_ccs[1].user_email",L"<email>"); json.UpdateString(L"ticket.email_ccs[1].user_id",L"<string>"); json.UpdateString(L"ticket.email_ccs[1].user_name",L"<string>"); json.UpdateString(L"ticket.external_id",L"<string>"); json.UpdateString(L"ticket.followers[0].action",L"put"); json.UpdateString(L"ticket.followers[0].user_email",L"<email>"); json.UpdateString(L"ticket.followers[0].user_id",L"<string>"); json.UpdateString(L"ticket.followers[1].action",L"delete"); json.UpdateString(L"ticket.followers[1].user_email",L"<email>"); json.UpdateString(L"ticket.followers[1].user_id",L"<string>"); json.UpdateString(L"ticket.group_id",L"<integer>"); json.UpdateString(L"ticket.organization_id",L"<integer>"); json.UpdateString(L"ticket.priority",L"low"); json.UpdateString(L"ticket.problem_id",L"<integer>"); json.UpdateString(L"ticket.requester_id",L"<integer>"); json.UpdateString(L"ticket.safe_update",L"<boolean>"); json.UpdateString(L"ticket.sharing_agreement_ids[0]",L"<integer>"); json.UpdateString(L"ticket.sharing_agreement_ids[1]",L"<integer>"); json.UpdateString(L"ticket.status",L"closed"); json.UpdateString(L"ticket.subject",L"<string>"); json.UpdateString(L"ticket.tags",L"<array>"); json.UpdateString(L"ticket.type",L"problem"); json.UpdateString(L"ticket.updated_stamp",L"<dateTime>"); json.EmitSb(sbRequestBody); resp->GetBodySb(sbResponseBody); jResp.LoadSb(sbResponseBody); jResp.put_EmitCompact(false); jResp.put_I(i); email = jResp.stringOf(L"ticket.collaborators[i].email"); name = jResp.stringOf(L"ticket.collaborators[i].name"); i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"ticket": {
"additional_collaborators": [
{
"email": "<email>",
"name": "<string>"
},
{
"email": "<email>",
"name": "<string>"
}
],
"assignee_email": "<email>",
"assignee_id": "<integer>",
"attribute_value_ids": [
"<integer>",
"<integer>"
],
"collaborator_ids": "<array>",
"comment": {
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"cillum_7": false
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"amet_93": "ex tempor esse ut",
"non_e": 23632022
}
}
},
"custom_fields": "<array>",
"custom_status_id": "<integer>",
"due_at": "<dateTime>",
"email_ccs": [
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
},
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>",
"user_name": "<string>"
}
],
"external_id": "<string>",
"followers": [
{
"action": "put",
"user_email": "<email>",
"user_id": "<string>"
},
{
"action": "delete",
"user_email": "<email>",
"user_id": "<string>"
}
],
"group_id": "<integer>",
"organization_id": "<integer>",
"priority": "low",
"problem_id": "<integer>",
"requester_id": "<integer>",
"safe_update": "<boolean>",
"sharing_agreement_ids": [
"<integer>",
"<integer>"
],
"status": "closed",
"subject": "<string>",
"tags": "<array>",
"type": "problem",
"updated_stamp": "<dateTime>"
}
}'
https://example.zendesk.com/api/v2/tickets/:ticket_id
Postman Collection Item JSON
{
"name": "Update Ticket",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"cillum_7\": false\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"amet_93\": \"ex tempor esse ut\",\n \"non_e\": 23632022\n }\n }\n },\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"closed\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"problem\",\n \"updated_stamp\": \"<dateTime>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
}
},
"response": [
{
"name": "Successful request",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"additional_collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"assignee_email\": \"<email>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"collaborator_ids\": \"<array>\",\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"cillum_7\": false\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"amet_93\": \"ex tempor esse ut\",\n \"non_e\": 23632022\n }\n }\n },\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"due_at\": \"<dateTime>\",\n \"email_ccs\": [\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n },\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\",\n \"user_name\": \"<string>\"\n }\n ],\n \"external_id\": \"<string>\",\n \"followers\": [\n {\n \"action\": \"put\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n },\n {\n \"action\": \"delete\",\n \"user_email\": \"<email>\",\n \"user_id\": \"<string>\"\n }\n ],\n \"group_id\": \"<integer>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"low\",\n \"problem_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"safe_update\": \"<boolean>\",\n \"sharing_agreement_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"status\": \"closed\",\n \"subject\": \"<string>\",\n \"tags\": \"<array>\",\n \"type\": \"problem\",\n \"updated_stamp\": \"<dateTime>\"\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"audit\": {\n \"author_id\": \"<integer>\",\n \"created_at\": \"<dateTime>\",\n \"events\": \"<array>\",\n \"id\": \"<integer>\",\n \"metadata\": {},\n \"ticket_id\": \"<integer>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n },\n \"nullaa62\": -20078804,\n \"quisfc\": false\n }\n }\n },\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"urgent\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"exe0\": true,\n \"velit_e\": false\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"closed\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"ad33\": false,\n \"quis_f4\": true,\n \"adipisicing_d\": false,\n \"occaecat_4d7\": 98409446.93072239\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n}"
}
]
}
