Unicode C++ / Support API / Recover Suspended Ticket
Back to Collection Items
void ChilkatSample(void)
{
http.put_BasicAuth(true); http.put_Login(L"login"); http.put_Password(L"password"); resp->GetBodySb(sbResponseBody); jResp.LoadSb(sbResponseBody); jResp.put_EmitCompact(false); jResp.put_I(i); v_Email = jResp.stringOf(L"ticket[i].author.email"); Id = jResp.stringOf(L"ticket[i].author.id"); Name = jResp.stringOf(L"ticket[i].author.name"); brand_id = jResp.stringOf(L"ticket[i].brand_id"); cause = jResp.stringOf(L"ticket[i].cause"); cause_id = jResp.stringOf(L"ticket[i].cause_id"); content = jResp.stringOf(L"ticket[i].content"); created_at = jResp.stringOf(L"ticket[i].created_at"); id = jResp.stringOf(L"ticket[i].id"); message_id = jResp.stringOf(L"ticket[i].message_id"); recipient = jResp.stringOf(L"ticket[i].recipient"); subject = jResp.stringOf(L"ticket[i].subject"); ticket_id = jResp.stringOf(L"ticket[i].ticket_id"); updated_at = jResp.stringOf(L"ticket[i].updated_at"); url = jResp.stringOf(L"ticket[i].url"); Channel = jResp.stringOf(L"ticket[i].via.channel"); Address = jResp.stringOf(L"ticket[i].via.source.from.address"); FromId = jResp.stringOf(L"ticket[i].via.source.from.id"); FromName = jResp.stringOf(L"ticket[i].via.source.from.name"); Title = jResp.stringOf(L"ticket[i].via.source.from.title"); Rel = jResp.stringOf(L"ticket[i].via.source.rel"); ToAddress = jResp.stringOf(L"ticket[i].via.source.to.address"); ToName = jResp.stringOf(L"ticket[i].via.source.to.name"); Cupidatat__c = jResp.BoolOf(L"ticket[i].via.source.cupidatat__c"); Officiad = jResp.IntOf(L"ticket[i].via.source.officiad"); j = 0; count_j = jResp.SizeOfArray(L"ticket[i].attachments"); jResp.put_J(j); content_type = jResp.stringOf(L"ticket[i].attachments[j].content_type"); content_url = jResp.stringOf(L"ticket[i].attachments[j].content_url"); deleted = jResp.stringOf(L"ticket[i].attachments[j].deleted"); file_name = jResp.stringOf(L"ticket[i].attachments[j].file_name"); height = jResp.stringOf(L"ticket[i].attachments[j].height"); id = jResp.stringOf(L"ticket[i].attachments[j].id"); inline = jResp.stringOf(L"ticket[i].attachments[j].inline"); malware_access_override = jResp.stringOf(L"ticket[i].attachments[j].malware_access_override"); malware_scan_result = jResp.stringOf(L"ticket[i].attachments[j].malware_scan_result"); mapped_content_url = jResp.stringOf(L"ticket[i].attachments[j].mapped_content_url"); size = jResp.stringOf(L"ticket[i].attachments[j].size"); url = jResp.stringOf(L"ticket[i].attachments[j].url"); width = jResp.stringOf(L"ticket[i].attachments[j].width"); k = 0; count_k = jResp.SizeOfArray(L"ticket[i].attachments[j].thumbnails"); jResp.put_K(k); content_type = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].content_type"); content_url = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].content_url"); deleted = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].deleted"); file_name = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].file_name"); height = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].height"); id = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].id"); inline = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].inline"); malware_access_override = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].malware_access_override"); malware_scan_result = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].malware_scan_result"); mapped_content_url = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].mapped_content_url"); size = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].size"); url = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].url"); width = jResp.stringOf(L"ticket[i].attachments[j].thumbnails[k].width"); k = k + 1; j = j + 1; i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/:id/recover
Postman Collection Item JSON
{
"name": "Recover Suspended Ticket",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/:id/recover",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
":id",
"recover"
],
"variable": [
{
"key": "id",
"value": "<number>"
}
]
},
"description": "**Note**: During recovery, the API sets the requester to the authenticated agent who called the API, not the original requester. This prevents the ticket from being re-suspended after recovery. To preserve the original requester, use the [Recover Multiple Suspended Tickets](#recover-multiple-suspended-tickets) endpoint with the single ticket.\n\n#### Allowed For\n\n* Unrestricted agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/:id/recover",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
":id",
"recover"
],
"variable": [
{
"key": "id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket\": [\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n }\n }\n }\n },\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n },\n \"cupidatat__c\": false,\n \"officiad\": -60680586\n }\n }\n }\n ]\n}"
}
]
}
