Chilkat Online Tools

Unicode C++ / Support API / Create Request

Back to Collection Items

void ChilkatSample(void)
    {
    http.put_BasicAuth(true);    http.put_Login(L"login");    http.put_Password(L"password");    resp->GetBodySb(sbResponseBody);    jResp.LoadSb(sbResponseBody);    jResp.put_EmitCompact(false);    jResp.put_I(i);    strVal = jResp.stringOf(L"request.collaborator_ids[i]");    i = i + 1;    i = 0;    count_i = jResp.SizeOfArray(L"request.custom_fields");    jResp.put_I(i);    id = jResp.stringOf(L"request.custom_fields[i].id");    value = jResp.stringOf(L"request.custom_fields[i].value");    i = i + 1;    i = 0;    count_i = jResp.SizeOfArray(L"request.email_cc_ids");    jResp.put_I(i);    strVal = jResp.stringOf(L"request.email_cc_ids[i]");    i = i + 1;
    }

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests

Postman Collection Item JSON

{
  "name": "Create Request",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/requests",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "requests"
      ]
    },
    "description": "Accepts a `request` object that sets one or more properties.\n\n#### Allowed for\n\n* End users\n* Anonymous users (rate limit of 5 requests per hour for [trial accounts](/documentation/developer-tools/getting-started/getting-a-trial-or-sponsored-account-for-development/))\n\n#### Additional properties\n\nIn addition to the writable request properties in the [JSON Format table](#json-format) above, you can set the following properties when creating a request.\n\n| Name                | Type   | Mandatory | Comment\n| ----------------    | -------| --------- | -------\n| comment             | object | yes       | Describes the problem, incident, question, or task. See [Request comments](#request-comments)\n| collaborators       | array  | no        | Adds collaborators (cc's) to the request. An email notification is sent to them when the ticket is created. See [Setting collaborators](/documentation/ticketing/managing-tickets/creating-and-managing-requests#setting-collaborators)\n| requester           | object | yes*      | \\*Required for anonymous requests. Specifies the requester of the anonymous request. See [Creating anonymous requests](/documentation/ticketing/managing-tickets/creating-and-managing-requests#creating-anonymous-requests)\n\n#### Creating follow-up requests\n\nOnce a ticket is closed (as distinct from solved), it can't be reopened. However, you can create a new request that references the closed ticket. To create the follow-up request, include a `via_followup_source_id` property in the `request` object that specifies the closed ticket. The parameter only works with closed tickets. It has no effect with other tickets.\n"
  },
  "response": [
    {
      "name": "Created response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/requests",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "requests"
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"request\": {\n    \"subject\": \"<string>\",\n    \"assignee_id\": \"<integer>\",\n    \"can_be_solved_by_me\": \"<boolean>\",\n    \"collaborator_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"created_at\": \"<dateTime>\",\n    \"custom_fields\": [\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"custom_status_id\": \"<integer>\",\n    \"description\": \"<string>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_cc_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"followup_source_id\": \"<integer>\",\n    \"group_id\": \"<integer>\",\n    \"id\": \"<integer>\",\n    \"is_public\": \"<boolean>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"<string>\",\n    \"recipient\": \"<string>\",\n    \"requester_id\": \"<integer>\",\n    \"solved\": \"<boolean>\",\n    \"status\": \"<string>\",\n    \"ticket_form_id\": \"<integer>\",\n    \"type\": \"<string>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"est__\": false\n      }\n    }\n  }\n}"
    }
  ]
}