Unicode C++ / Support API / Redact Chat Comment Attachment
Back to Collection Items
void ChilkatSample(void)
{
http.put_BasicAuth(true); http.put_Login(L"login"); http.put_Password(L"password"); resp->GetBodySb(sbResponseBody); jResp.LoadSb(sbResponseBody); jResp.put_EmitCompact(false); jResp.put_I(i); sunt_4 = jResp.BoolOf(L"chat_event.value.history[i].sunt_4"); laborum4 = jResp.BoolOf(L"chat_event.value.history[i].laborum4"); tempor_2 = jResp.BoolOf(L"chat_event.value.history[i].tempor_2"); laboris__b0 = jResp.IntOf(L"chat_event.value.history[i].laboris__b0"); esse_6 = jResp.stringOf(L"chat_event.value.history[i].esse_6"); veniam_1 = jResp.IntOf(L"chat_event.value.history[i].veniam_1"); in_0b = jResp.IntOf(L"chat_event.value.history[i].in_0b"); exercitation164 = jResp.stringOf(L"chat_event.value.history[i].exercitation164"); i = i + 1;
}
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/chat_file_redactions/:ticket_id
Postman Collection Item JSON
{
"name": "Redact Chat Comment Attachment",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/chat_file_redactions/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"chat_file_redactions",
":ticket_id"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Permanently removes one or more chat attachments from a chat ticket.\n\n**Note**: This does not work on active chats. For chat tickets that predate March 2020, consider using [Redact Ticket Comment In Agent Workspace](#redact-ticket-comment-in-agent-workspace).\n\n#### Allowed For\n\n- Agents\n\n[Agent Workspace](https://support.zendesk.com/hc/en-us/articles/360024218473) must enabled for the account. Deleting tickets must be enabled for agents.\n\n#### Request Body Properties\n\n| Name | Type | Required | Description |\n| ------------ | ------- | -------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |\n| chat_id | string | true | The `chat_id` in the `ChatStartedEvent` event in the ticket audit. See [Ticket Audits](/api-reference/ticketing/tickets/ticket_audits) |\n| chat_indexes | array | true | The array of `chat_index` in the `ChatFileAttachment` event in the ticket audit. See [Ticket Audits](/api-reference/ticketing/tickets/ticket_audits) |\n\nTo get the required body properties, make a request to the [Ticket Audits](/api-reference/ticketing/tickets/ticket_audits) endpoint. Example response:\n\n```http\nStatus 200 OK\n{\n \"audits\": [\n \"events\": [\n {\n \"id\": 1932802680168,\n \"type\": \"ChatStartedEvent\",\n \"value\": {\n \"visitor_id\": \"10502823-16EkM3T6VNq7KMd\",\n \"chat_id\": \"2109.10502823.Sjuj2YrBpXwei\",\n \"history\": [\n {\n \"chat_index\": 0,\n \"type\": \"ChatFileAttachment\",\n \"filename\": \"image1.jpg\"\n },\n {\n \"chat_index\": 1,\n \"type\": \"ChatFileAttachment\",\n \"filename\": \"image2.jpg\"\n }\n ]\n }\n }\n ]\n ]\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/chat_file_redactions/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"chat_file_redactions",
":ticket_id"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"chat_event\": {\n \"id\": \"<integer>\",\n \"type\": \"<string>\",\n \"value\": {\n \"chat_id\": \"<string>\",\n \"history\": [\n {\n \"sunt_4\": false,\n \"laborum4\": false,\n \"tempor_2\": true\n },\n {\n \"laboris__b0\": 51519808,\n \"esse_6\": \"labore elit\",\n \"veniam_1\": 65652007,\n \"in_0b\": 13721436,\n \"exercitation164\": 83149154.88991535\n }\n ],\n \"visitor_id\": \"<string>\"\n }\n }\n}"
}
]
}