unicodeCpp / Support API / Create a Satisfaction Rating
Back to Collection Items
#include <CkHttpW.h>
#include <CkHttpResponseW.h>
#include <CkStringBuilderW.h>
#include <CkJsonObjectW.h>
void ChilkatSample(void)
{
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
CkHttpW http;
bool success;
http.put_BasicAuth(true);
http.put_Login(L"login");
http.put_Password(L"password");
http.SetRequestHeader(L"Accept",L"application/json");
CkHttpResponseW *resp = http.QuickRequest(L"POST",L"https://example.zendesk.com/api/v2/tickets/:ticket_id/satisfaction_rating");
if (http.get_LastMethodSuccess() == false) {
wprintf(L"%s\n",http.lastErrorText());
return;
}
CkStringBuilderW sbResponseBody;
resp->GetBodySb(sbResponseBody);
CkJsonObjectW jResp;
jResp.LoadSb(sbResponseBody);
jResp.put_EmitCompact(false);
wprintf(L"Response Body:\n");
wprintf(L"%s\n",jResp.emit());
int respStatusCode = resp->get_StatusCode();
wprintf(L"Response Status Code = %d\n",respStatusCode);
if (respStatusCode >= 400) {
wprintf(L"Response Header:\n");
wprintf(L"%s\n",resp->header());
wprintf(L"Failed.\n");
delete resp;
return;
}
delete resp;
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "satisfaction_rating": [
// {
// "assignee_id": "<integer>",
// "group_id": "<integer>",
// "requester_id": "<integer>",
// "ticket_id": "<integer>",
// "score": "<string>",
// "comment": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "reason": "<string>",
// "reason_code": "<integer>",
// "reason_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// },
// {
// "assignee_id": "<integer>",
// "group_id": "<integer>",
// "requester_id": "<integer>",
// "ticket_id": "<integer>",
// "score": "<string>",
// "comment": "<string>",
// "created_at": "<dateTime>",
// "id": "<integer>",
// "reason": "<string>",
// "reason_code": "<integer>",
// "reason_id": "<integer>",
// "updated_at": "<dateTime>",
// "url": "<string>"
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
// Chilkat functions returning "const char *" return a pointer to temporary internal memory owned and managed by Chilkat.
const wchar_t *assignee_id = 0;
const wchar_t *group_id = 0;
const wchar_t *requester_id = 0;
const wchar_t *ticket_id = 0;
const wchar_t *score = 0;
const wchar_t *comment = 0;
const wchar_t *created_at = 0;
const wchar_t *id = 0;
const wchar_t *reason = 0;
const wchar_t *reason_code = 0;
const wchar_t *reason_id = 0;
const wchar_t *updated_at = 0;
const wchar_t *url = 0;
int i = 0;
int count_i = jResp.SizeOfArray(L"satisfaction_rating");
while (i < count_i) {
jResp.put_I(i);
assignee_id = jResp.stringOf(L"satisfaction_rating[i].assignee_id");
group_id = jResp.stringOf(L"satisfaction_rating[i].group_id");
requester_id = jResp.stringOf(L"satisfaction_rating[i].requester_id");
ticket_id = jResp.stringOf(L"satisfaction_rating[i].ticket_id");
score = jResp.stringOf(L"satisfaction_rating[i].score");
comment = jResp.stringOf(L"satisfaction_rating[i].comment");
created_at = jResp.stringOf(L"satisfaction_rating[i].created_at");
id = jResp.stringOf(L"satisfaction_rating[i].id");
reason = jResp.stringOf(L"satisfaction_rating[i].reason");
reason_code = jResp.stringOf(L"satisfaction_rating[i].reason_code");
reason_id = jResp.stringOf(L"satisfaction_rating[i].reason_id");
updated_at = jResp.stringOf(L"satisfaction_rating[i].updated_at");
url = jResp.stringOf(L"satisfaction_rating[i].url");
i = i + 1;
}
}
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/satisfaction_rating
Postman Collection Item JSON
{
"name": "Create a Satisfaction Rating",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/satisfaction_rating",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"satisfaction_rating"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Creates a CSAT rating for a solved ticket, or for a ticket that was previously\nsolved and then reopened.\n\nOnly the end user listed as the ticket requester can create a satisfaction rating for the ticket.\n\n#### Allowed For\n\n* End user who requested the ticket\n\nThe end user must be a verified user.\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/satisfaction_rating",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id",
"satisfaction_rating"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"satisfaction_rating\": [\n {\n \"assignee_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"ticket_id\": \"<integer>\",\n \"score\": \"<string>\",\n \"comment\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"reason_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"assignee_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"requester_id\": \"<integer>\",\n \"ticket_id\": \"<integer>\",\n \"score\": \"<string>\",\n \"comment\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"reason\": \"<string>\",\n \"reason_code\": \"<integer>\",\n \"reason_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
