unicodeC / Support API / Show Ticket
Back to Collection Items
#include <C_CkHttpW.h>
#include <C_CkStringBuilderW.h>
#include <C_CkJsonObjectW.h>
void ChilkatSample(void)
{
HCkHttpW http;
BOOL success;
HCkStringBuilderW sbResponseBody;
HCkJsonObjectW jResp;
int respStatusCode;
const wchar_t *email;
const wchar_t *name;
const wchar_t *Requester_id;
const wchar_t *Allow_attachments;
const wchar_t *Allow_channelback;
const wchar_t *Assignee_email;
const wchar_t *Assignee_id;
const wchar_t *Attribute_value_ids;
const wchar_t *Brand_id;
const wchar_t *Collaborator_ids;
const wchar_t *Created_at;
const wchar_t *Custom_fields;
const wchar_t *Custom_status_id;
const wchar_t *Description;
const wchar_t *Due_at;
const wchar_t *Email_cc_ids;
const wchar_t *External_id;
const wchar_t *Follower_ids;
const wchar_t *Followup_ids;
const wchar_t *Forum_topic_id;
const wchar_t *From_messaging_channel;
const wchar_t *Group_id;
const wchar_t *Has_incidents;
const wchar_t *Id;
const wchar_t *Is_public;
const wchar_t *Macro_id;
const wchar_t *Macro_ids;
const wchar_t *Organization_id;
const wchar_t *Priority;
const wchar_t *Problem_id;
const wchar_t *Raw_subject;
const wchar_t *Recipient;
const wchar_t *Safe_update;
const wchar_t *In_11;
const wchar_t *Sharing_agreement_ids;
const wchar_t *Status;
const wchar_t *Subject;
const wchar_t *Submitter_id;
const wchar_t *Tags;
const wchar_t *Ticket_form_id;
const wchar_t *v_Type;
const wchar_t *Updated_at;
const wchar_t *Updated_stamp;
const wchar_t *v_Url;
const wchar_t *Channel;
const wchar_t *Ut__a;
int Dolored2b;
BOOL Mollit1a6;
const wchar_t *Via_followup_source_id;
const wchar_t *Via_id;
int i;
int count_i;
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
http = CkHttpW_Create();
CkHttpW_putBasicAuth(http,TRUE);
CkHttpW_putLogin(http,L"login");
CkHttpW_putPassword(http,L"password");
CkHttpW_SetRequestHeader(http,L"Accept",L"application/json");
sbResponseBody = CkStringBuilderW_Create();
success = CkHttpW_QuickGetSb(http,L"https://example.zendesk.com/api/v2/tickets/:ticket_id",sbResponseBody);
if (success == FALSE) {
wprintf(L"%s\n",CkHttpW_lastErrorText(http));
CkHttpW_Dispose(http);
CkStringBuilderW_Dispose(sbResponseBody);
return;
}
jResp = CkJsonObjectW_Create();
CkJsonObjectW_LoadSb(jResp,sbResponseBody);
CkJsonObjectW_putEmitCompact(jResp,FALSE);
wprintf(L"Response Body:\n");
wprintf(L"%s\n",CkJsonObjectW_emit(jResp));
respStatusCode = CkHttpW_getLastStatus(http);
wprintf(L"Response Status Code = %d\n",respStatusCode);
if (respStatusCode >= 400) {
wprintf(L"Response Header:\n");
wprintf(L"%s\n",CkHttpW_lastHeader(http));
wprintf(L"Failed.\n");
CkHttpW_Dispose(http);
CkStringBuilderW_Dispose(sbResponseBody);
CkJsonObjectW_Dispose(jResp);
return;
}
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "ticket": {
// "requester_id": "<integer>",
// "allow_attachments": "<boolean>",
// "allow_channelback": "<boolean>",
// "assignee_email": "<string>",
// "assignee_id": "<integer>",
// "attribute_value_ids": "<array>",
// "brand_id": "<integer>",
// "collaborator_ids": "<array>",
// "collaborators": [
// {
// "email": "<email>",
// "name": "<string>"
// },
// {
// "email": "<email>",
// "name": "<string>"
// }
// ],
// "comment": {},
// "created_at": "<dateTime>",
// "custom_fields": "<array>",
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": "<array>",
// "email_ccs": {},
// "external_id": "<string>",
// "follower_ids": "<array>",
// "followers": {},
// "followup_ids": "<array>",
// "forum_topic_id": "<integer>",
// "from_messaging_channel": "<boolean>",
// "group_id": "<integer>",
// "has_incidents": "<boolean>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "macro_id": "<integer>",
// "macro_ids": "<array>",
// "metadata": {},
// "organization_id": "<integer>",
// "priority": "normal",
// "problem_id": "<integer>",
// "raw_subject": "<string>",
// "recipient": "<string>",
// "requester": {},
// "safe_update": "<boolean>",
// "satisfaction_rating": {
// "in_11": -9796534.714120895
// },
// "sharing_agreement_ids": "<array>",
// "status": "hold",
// "subject": "<string>",
// "submitter_id": "<integer>",
// "tags": "<array>",
// "ticket_form_id": "<integer>",
// "type": "question",
// "updated_at": "<dateTime>",
// "updated_stamp": "<string>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "Ut__a": -44750185.46031158,
// "dolored2b": 8252599,
// "mollit1a6": true
// }
// },
// "via_followup_source_id": "<integer>",
// "via_id": "<integer>",
// "voice_comment": {}
// }
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
// Chilkat functions returning "const char *" return a pointer to temporary internal memory owned and managed by Chilkat.
Requester_id = CkJsonObjectW_stringOf(jResp,L"ticket.requester_id");
Allow_attachments = CkJsonObjectW_stringOf(jResp,L"ticket.allow_attachments");
Allow_channelback = CkJsonObjectW_stringOf(jResp,L"ticket.allow_channelback");
Assignee_email = CkJsonObjectW_stringOf(jResp,L"ticket.assignee_email");
Assignee_id = CkJsonObjectW_stringOf(jResp,L"ticket.assignee_id");
Attribute_value_ids = CkJsonObjectW_stringOf(jResp,L"ticket.attribute_value_ids");
Brand_id = CkJsonObjectW_stringOf(jResp,L"ticket.brand_id");
Collaborator_ids = CkJsonObjectW_stringOf(jResp,L"ticket.collaborator_ids");
Created_at = CkJsonObjectW_stringOf(jResp,L"ticket.created_at");
Custom_fields = CkJsonObjectW_stringOf(jResp,L"ticket.custom_fields");
Custom_status_id = CkJsonObjectW_stringOf(jResp,L"ticket.custom_status_id");
Description = CkJsonObjectW_stringOf(jResp,L"ticket.description");
Due_at = CkJsonObjectW_stringOf(jResp,L"ticket.due_at");
Email_cc_ids = CkJsonObjectW_stringOf(jResp,L"ticket.email_cc_ids");
External_id = CkJsonObjectW_stringOf(jResp,L"ticket.external_id");
Follower_ids = CkJsonObjectW_stringOf(jResp,L"ticket.follower_ids");
Followup_ids = CkJsonObjectW_stringOf(jResp,L"ticket.followup_ids");
Forum_topic_id = CkJsonObjectW_stringOf(jResp,L"ticket.forum_topic_id");
From_messaging_channel = CkJsonObjectW_stringOf(jResp,L"ticket.from_messaging_channel");
Group_id = CkJsonObjectW_stringOf(jResp,L"ticket.group_id");
Has_incidents = CkJsonObjectW_stringOf(jResp,L"ticket.has_incidents");
Id = CkJsonObjectW_stringOf(jResp,L"ticket.id");
Is_public = CkJsonObjectW_stringOf(jResp,L"ticket.is_public");
Macro_id = CkJsonObjectW_stringOf(jResp,L"ticket.macro_id");
Macro_ids = CkJsonObjectW_stringOf(jResp,L"ticket.macro_ids");
Organization_id = CkJsonObjectW_stringOf(jResp,L"ticket.organization_id");
Priority = CkJsonObjectW_stringOf(jResp,L"ticket.priority");
Problem_id = CkJsonObjectW_stringOf(jResp,L"ticket.problem_id");
Raw_subject = CkJsonObjectW_stringOf(jResp,L"ticket.raw_subject");
Recipient = CkJsonObjectW_stringOf(jResp,L"ticket.recipient");
Safe_update = CkJsonObjectW_stringOf(jResp,L"ticket.safe_update");
In_11 = CkJsonObjectW_stringOf(jResp,L"ticket.satisfaction_rating.in_11");
Sharing_agreement_ids = CkJsonObjectW_stringOf(jResp,L"ticket.sharing_agreement_ids");
Status = CkJsonObjectW_stringOf(jResp,L"ticket.status");
Subject = CkJsonObjectW_stringOf(jResp,L"ticket.subject");
Submitter_id = CkJsonObjectW_stringOf(jResp,L"ticket.submitter_id");
Tags = CkJsonObjectW_stringOf(jResp,L"ticket.tags");
Ticket_form_id = CkJsonObjectW_stringOf(jResp,L"ticket.ticket_form_id");
v_Type = CkJsonObjectW_stringOf(jResp,L"ticket.type");
Updated_at = CkJsonObjectW_stringOf(jResp,L"ticket.updated_at");
Updated_stamp = CkJsonObjectW_stringOf(jResp,L"ticket.updated_stamp");
v_Url = CkJsonObjectW_stringOf(jResp,L"ticket.url");
Channel = CkJsonObjectW_stringOf(jResp,L"ticket.via.channel");
Ut__a = CkJsonObjectW_stringOf(jResp,L"ticket.via.source.Ut__a");
Dolored2b = CkJsonObjectW_IntOf(jResp,L"ticket.via.source.dolored2b");
Mollit1a6 = CkJsonObjectW_BoolOf(jResp,L"ticket.via.source.mollit1a6");
Via_followup_source_id = CkJsonObjectW_stringOf(jResp,L"ticket.via_followup_source_id");
Via_id = CkJsonObjectW_stringOf(jResp,L"ticket.via_id");
i = 0;
count_i = CkJsonObjectW_SizeOfArray(jResp,L"ticket.collaborators");
while (i < count_i) {
CkJsonObjectW_putI(jResp,i);
email = CkJsonObjectW_stringOf(jResp,L"ticket.collaborators[i].email");
name = CkJsonObjectW_stringOf(jResp,L"ticket.collaborators[i].name");
i = i + 1;
}
CkHttpW_Dispose(http);
CkStringBuilderW_Dispose(sbResponseBody);
CkJsonObjectW_Dispose(jResp);
}
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id
Postman Collection Item JSON
{
"name": "Show Ticket",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id"
],
"variable": [
{
"key": "ticket_id",
"value": "<integer>"
}
]
},
"description": "Returns a number of ticket properties though not the ticket comments. To get the comments, use [List Comments](/api-reference/ticketing/tickets/ticket_comments/#list-comments)\n\n#### Allowed For\n* Agents"
},
"response": [
{
"name": "Ticket",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"tickets",
":ticket_id"
],
"variable": [
{
"key": "ticket_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"normal\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"in_11\": -9796534.714120895\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"Ut__a\": -44750185.46031158,\n \"dolored2b\": 8252599,\n \"mollit1a6\": true\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n}"
}
]
}
