TCL / Support API / Update Ticket Form
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load ./chilkat.dll
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
set http [new_CkHttp]
CkHttp_put_BasicAuth $http 1
CkHttp_put_Login $http "login"
CkHttp_put_Password $http "password"
CkHttp_SetRequestHeader $http "Accept" "application/json"
# resp is a CkHttpResponse
set resp [CkHttp_QuickRequest $http "PUT" "https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id"]
if {[CkHttp_get_LastMethodSuccess $http] == 0} then {
puts [CkHttp_lastErrorText $http]
delete_CkHttp $http
exit
}
set sbResponseBody [new_CkStringBuilder]
CkHttpResponse_GetBodySb $resp $sbResponseBody
set jResp [new_CkJsonObject]
CkJsonObject_LoadSb $jResp $sbResponseBody
CkJsonObject_put_EmitCompact $jResp 0
puts "Response Body:"
puts [CkJsonObject_emit $jResp]
set respStatusCode [CkHttpResponse_get_StatusCode $resp]
puts "Response Status Code = $respStatusCode"
if {$respStatusCode >= 400} then {
puts "Response Header:"
puts [CkHttpResponse_header $resp]
puts "Failed."
delete_CkHttpResponse $resp
delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp
exit
}
delete_CkHttpResponse $resp
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "ticket_form": {
# "name": "<string>",
# "active": "<boolean>",
# "agent_conditions": [
# {
# "aliqua6": "proident deserunt",
# "Lorem_d": "cillum dolor Excepteur ut",
# "mollit_cf": -33059877,
# "ullamco_f7": "dolore occaeca"
# },
# {
# "consequate_": 29214347.18513973,
# "consectetur_00": 83697330,
# "laborum50": "cillum Ut"
# }
# ],
# "created_at": "<dateTime>",
# "default": "<boolean>",
# "display_name": "<string>",
# "end_user_conditions": [
# {
# "irure__c": false,
# "Excepteur_38": -15203265.607602075,
# "sunt_8": "culpa laboris Ut"
# },
# {
# "nulla_48": "quis esse",
# "ullamco_f6": -25516091.19614251
# }
# ],
# "end_user_visible": "<boolean>",
# "id": "<integer>",
# "in_all_brands": "<boolean>",
# "position": "<integer>",
# "raw_display_name": "<string>",
# "raw_name": "<string>",
# "restricted_brand_ids": [
# "<integer>",
# "<integer>"
# ],
# "ticket_field_ids": [
# "<integer>",
# "<integer>"
# ],
# "updated_at": "<dateTime>",
# "url": "<string>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
set Name [CkJsonObject_stringOf $jResp "ticket_form.name"]
set Active [CkJsonObject_stringOf $jResp "ticket_form.active"]
set Created_at [CkJsonObject_stringOf $jResp "ticket_form.created_at"]
set Default [CkJsonObject_stringOf $jResp "ticket_form.default"]
set Display_name [CkJsonObject_stringOf $jResp "ticket_form.display_name"]
set End_user_visible [CkJsonObject_stringOf $jResp "ticket_form.end_user_visible"]
set Id [CkJsonObject_stringOf $jResp "ticket_form.id"]
set In_all_brands [CkJsonObject_stringOf $jResp "ticket_form.in_all_brands"]
set Position [CkJsonObject_stringOf $jResp "ticket_form.position"]
set Raw_display_name [CkJsonObject_stringOf $jResp "ticket_form.raw_display_name"]
set Raw_name [CkJsonObject_stringOf $jResp "ticket_form.raw_name"]
set Updated_at [CkJsonObject_stringOf $jResp "ticket_form.updated_at"]
set v_Url [CkJsonObject_stringOf $jResp "ticket_form.url"]
set i 0
set count_i [CkJsonObject_SizeOfArray $jResp "ticket_form.agent_conditions"]
while {$i < $count_i} {
CkJsonObject_put_I $jResp $i
set aliqua6 [CkJsonObject_stringOf $jResp "ticket_form.agent_conditions[i].aliqua6"]
set Lorem_d [CkJsonObject_stringOf $jResp "ticket_form.agent_conditions[i].Lorem_d"]
set mollit_cf [CkJsonObject_IntOf $jResp "ticket_form.agent_conditions[i].mollit_cf"]
set ullamco_f7 [CkJsonObject_stringOf $jResp "ticket_form.agent_conditions[i].ullamco_f7"]
set consequate_ [CkJsonObject_stringOf $jResp "ticket_form.agent_conditions[i].consequate_"]
set consectetur_00 [CkJsonObject_IntOf $jResp "ticket_form.agent_conditions[i].consectetur_00"]
set laborum50 [CkJsonObject_stringOf $jResp "ticket_form.agent_conditions[i].laborum50"]
set i [expr $i + 1]
}
set i 0
set count_i [CkJsonObject_SizeOfArray $jResp "ticket_form.end_user_conditions"]
while {$i < $count_i} {
CkJsonObject_put_I $jResp $i
set irure__c [CkJsonObject_BoolOf $jResp "ticket_form.end_user_conditions[i].irure__c"]
set Excepteur_38 [CkJsonObject_stringOf $jResp "ticket_form.end_user_conditions[i].Excepteur_38"]
set sunt_8 [CkJsonObject_stringOf $jResp "ticket_form.end_user_conditions[i].sunt_8"]
set nulla_48 [CkJsonObject_stringOf $jResp "ticket_form.end_user_conditions[i].nulla_48"]
set ullamco_f6 [CkJsonObject_stringOf $jResp "ticket_form.end_user_conditions[i].ullamco_f6"]
set i [expr $i + 1]
}
set i 0
set count_i [CkJsonObject_SizeOfArray $jResp "ticket_form.restricted_brand_ids"]
while {$i < $count_i} {
CkJsonObject_put_I $jResp $i
set strVal [CkJsonObject_stringOf $jResp "ticket_form.restricted_brand_ids[i]"]
set i [expr $i + 1]
}
set i 0
set count_i [CkJsonObject_SizeOfArray $jResp "ticket_form.ticket_field_ids"]
while {$i < $count_i} {
CkJsonObject_put_I $jResp $i
set strVal [CkJsonObject_stringOf $jResp "ticket_form.ticket_field_ids[i]"]
set i [expr $i + 1]
}
delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id
Postman Collection Item JSON
{
"name": "Update Ticket Form",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_form\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"aliqua6\": \"proident deserunt\",\n \"Lorem_d\": \"cillum dolor Excepteur ut\",\n \"mollit_cf\": -33059877,\n \"ullamco_f7\": \"dolore occaeca\"\n },\n {\n \"consequate_\": 29214347.18513973,\n \"consectetur_00\": 83697330,\n \"laborum50\": \"cillum Ut\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"irure__c\": false,\n \"Excepteur_38\": -15203265.607602075,\n \"sunt_8\": \"culpa laboris Ut\"\n },\n {\n \"nulla_48\": \"quis esse\",\n \"ullamco_f6\": -25516091.19614251\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
