TCL / Support API / Show Custom Ticket Status
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load ./chilkat.dll
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
set http [new_CkHttp]
CkHttp_put_BasicAuth $http 1
CkHttp_put_Login $http "login"
CkHttp_put_Password $http "password"
CkHttp_SetRequestHeader $http "Accept" "application/json"
set sbResponseBody [new_CkStringBuilder]
set success [CkHttp_QuickGetSb $http "https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id" $sbResponseBody]
if {$success == 0} then {
puts [CkHttp_lastErrorText $http]
delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
exit
}
set jResp [new_CkJsonObject]
CkJsonObject_LoadSb $jResp $sbResponseBody
CkJsonObject_put_EmitCompact $jResp 0
puts "Response Body:"
puts [CkJsonObject_emit $jResp]
set respStatusCode [CkHttp_get_LastStatus $http]
puts "Response Status Code = $respStatusCode"
if {$respStatusCode >= 400} then {
puts "Response Header:"
puts [CkHttp_lastHeader $http]
puts "Failed."
delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp
exit
}
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "custom_status": {
# "status_category": "open",
# "agent_label": "<string>",
# "active": "<boolean>",
# "created_at": "<dateTime>",
# "default": "<boolean>",
# "description": "<string>",
# "end_user_description": "<string>",
# "end_user_label": "<string>",
# "id": "<integer>",
# "raw_agent_label": "<string>",
# "raw_description": "<string>",
# "raw_end_user_description": "<string>",
# "raw_end_user_label": "<string>",
# "updated_at": "<dateTime>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
set Status_category [CkJsonObject_stringOf $jResp "custom_status.status_category"]
set Agent_label [CkJsonObject_stringOf $jResp "custom_status.agent_label"]
set Active [CkJsonObject_stringOf $jResp "custom_status.active"]
set Created_at [CkJsonObject_stringOf $jResp "custom_status.created_at"]
set Default [CkJsonObject_stringOf $jResp "custom_status.default"]
set Description [CkJsonObject_stringOf $jResp "custom_status.description"]
set End_user_description [CkJsonObject_stringOf $jResp "custom_status.end_user_description"]
set End_user_label [CkJsonObject_stringOf $jResp "custom_status.end_user_label"]
set Id [CkJsonObject_stringOf $jResp "custom_status.id"]
set Raw_agent_label [CkJsonObject_stringOf $jResp "custom_status.raw_agent_label"]
set Raw_description [CkJsonObject_stringOf $jResp "custom_status.raw_description"]
set Raw_end_user_description [CkJsonObject_stringOf $jResp "custom_status.raw_end_user_description"]
set Raw_end_user_label [CkJsonObject_stringOf $jResp "custom_status.raw_end_user_label"]
set Updated_at [CkJsonObject_stringOf $jResp "custom_status.updated_at"]
delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id
Postman Collection Item JSON
{
"name": "Show Custom Ticket Status",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_statuses",
":custom_status_id"
],
"variable": [
{
"key": "custom_status_id",
"value": "<integer>"
}
]
},
"description": "Returns the custom ticket status object.\n\n#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Custom Status",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"custom_statuses",
":custom_status_id"
],
"variable": [
{
"key": "custom_status_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"custom_status\": {\n \"status_category\": \"open\",\n \"agent_label\": \"<string>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"end_user_description\": \"<string>\",\n \"end_user_label\": \"<string>\",\n \"id\": \"<integer>\",\n \"raw_agent_label\": \"<string>\",\n \"raw_description\": \"<string>\",\n \"raw_end_user_description\": \"<string>\",\n \"raw_end_user_label\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}