Chilkat Online Tools

TCL / Support API / Show Custom Ticket Status

Back to Collection Items

load ./chilkat.dll

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

set http [new_CkHttp]

CkHttp_put_BasicAuth $http 1
CkHttp_put_Login $http "login"
CkHttp_put_Password $http "password"

CkHttp_SetRequestHeader $http "Accept" "application/json"

set sbResponseBody [new_CkStringBuilder]

set success [CkHttp_QuickGetSb $http "https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id" $sbResponseBody]
if {$success == 0} then {
    puts [CkHttp_lastErrorText $http]
    delete_CkHttp $http
    delete_CkStringBuilder $sbResponseBody
    exit
}

set jResp [new_CkJsonObject]

CkJsonObject_LoadSb $jResp $sbResponseBody
CkJsonObject_put_EmitCompact $jResp 0

puts "Response Body:"
puts [CkJsonObject_emit $jResp]

set respStatusCode [CkHttp_get_LastStatus $http]
puts "Response Status Code = $respStatusCode"
if {$respStatusCode >= 400} then {
    puts "Response Header:"
    puts [CkHttp_lastHeader $http]
    puts "Failed."
    delete_CkHttp $http
    delete_CkStringBuilder $sbResponseBody
    delete_CkJsonObject $jResp
    exit
}

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "custom_status": {
#     "status_category": "open",
#     "agent_label": "<string>",
#     "active": "<boolean>",
#     "created_at": "<dateTime>",
#     "default": "<boolean>",
#     "description": "<string>",
#     "end_user_description": "<string>",
#     "end_user_label": "<string>",
#     "id": "<integer>",
#     "raw_agent_label": "<string>",
#     "raw_description": "<string>",
#     "raw_end_user_description": "<string>",
#     "raw_end_user_label": "<string>",
#     "updated_at": "<dateTime>"
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

set Status_category [CkJsonObject_stringOf $jResp "custom_status.status_category"]
set Agent_label [CkJsonObject_stringOf $jResp "custom_status.agent_label"]
set Active [CkJsonObject_stringOf $jResp "custom_status.active"]
set Created_at [CkJsonObject_stringOf $jResp "custom_status.created_at"]
set Default [CkJsonObject_stringOf $jResp "custom_status.default"]
set Description [CkJsonObject_stringOf $jResp "custom_status.description"]
set End_user_description [CkJsonObject_stringOf $jResp "custom_status.end_user_description"]
set End_user_label [CkJsonObject_stringOf $jResp "custom_status.end_user_label"]
set Id [CkJsonObject_stringOf $jResp "custom_status.id"]
set Raw_agent_label [CkJsonObject_stringOf $jResp "custom_status.raw_agent_label"]
set Raw_description [CkJsonObject_stringOf $jResp "custom_status.raw_description"]
set Raw_end_user_description [CkJsonObject_stringOf $jResp "custom_status.raw_end_user_description"]
set Raw_end_user_label [CkJsonObject_stringOf $jResp "custom_status.raw_end_user_label"]
set Updated_at [CkJsonObject_stringOf $jResp "custom_status.updated_at"]

delete_CkHttp $http
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/custom_statuses/:custom_status_id

Postman Collection Item JSON

{
  "name": "Show Custom Ticket Status",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_statuses",
        ":custom_status_id"
      ],
      "variable": [
        {
          "key": "custom_status_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns the custom ticket status object.\n\n#### Allowed For\n\n* End Users\n"
  },
  "response": [
    {
      "name": "Custom Status",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_statuses/:custom_status_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_statuses",
            ":custom_status_id"
          ],
          "variable": [
            {
              "key": "custom_status_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"custom_status\": {\n    \"status_category\": \"open\",\n    \"agent_label\": \"<string>\",\n    \"active\": \"<boolean>\",\n    \"created_at\": \"<dateTime>\",\n    \"default\": \"<boolean>\",\n    \"description\": \"<string>\",\n    \"end_user_description\": \"<string>\",\n    \"end_user_label\": \"<string>\",\n    \"id\": \"<integer>\",\n    \"raw_agent_label\": \"<string>\",\n    \"raw_description\": \"<string>\",\n    \"raw_end_user_description\": \"<string>\",\n    \"raw_end_user_label\": \"<string>\",\n    \"updated_at\": \"<dateTime>\"\n  }\n}"
    }
  ]
}