Chilkat Online Tools

Swift3 / Support API / List Ticket Field Options

Back to Collection Items

func chilkatTest() {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    let http = CkoHttp()!
    var success: Bool

    http.basicAuth = true
    http.login = "login"
    http.password = "password"

    http.setRequestHeader("Accept", value: "application/json")

    let sbResponseBody = CkoStringBuilder()!
    success = http.quickGetSb("https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options", sbContent: sbResponseBody)
    if success == false {
        print("\(http.lastErrorText!)")
        return
    }

    let jResp = CkoJsonObject()!
    jResp.loadSb(sbResponseBody)
    jResp.emitCompact = false

    print("Response Body:")
    print("\(jResp.emit()!)")

    var respStatusCode: Int = http.lastStatus.intValue
    print("Response Status Code = \(respStatusCode)")
    if respStatusCode >= 400 {
        print("Response Header:")
        print("\(http.lastHeader!)")
        print("Failed.")
        return
    }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "count": "<integer>",
    //   "custom_field_options": [
    //     {
    //       "name": "<string>",
    //       "value": "<string>",
    //       "id": "<integer>",
    //       "position": "<integer>",
    //       "raw_name": "<string>",
    //       "url": "<string>"
    //     },
    //     {
    //       "name": "<string>",
    //       "value": "<string>",
    //       "id": "<integer>",
    //       "position": "<integer>",
    //       "raw_name": "<string>",
    //       "url": "<string>"
    //     }
    //   ],
    //   "next_page": "<string>",
    //   "previous_page": "<string>"
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    var name: String?
    var value: String?
    var id: String?
    var position: String?
    var raw_name: String?
    var url: String?

    var count: String? = jResp.string(of: "count")
    var next_page: String? = jResp.string(of: "next_page")
    var previous_page: String? = jResp.string(of: "previous_page")
    var i: Int = 0
    var count_i: Int = jResp.size(ofArray: "custom_field_options").intValue
    while i < count_i {
        jResp.i = i
        name = jResp.string(of: "custom_field_options[i].name")
        value = jResp.string(of: "custom_field_options[i].value")
        id = jResp.string(of: "custom_field_options[i].id")
        position = jResp.string(of: "custom_field_options[i].position")
        raw_name = jResp.string(of: "custom_field_options[i].raw_name")
        url = jResp.string(of: "custom_field_options[i].url")
        i = i + 1
    }


}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_fields/:ticket_field_id/options

Postman Collection Item JSON

{
  "name": "List Ticket Field Options",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_fields",
        ":ticket_field_id",
        "options"
      ],
      "variable": [
        {
          "key": "ticket_field_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "Returns a list of custom ticket field options for the given drop-down ticket field.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_fields/:ticket_field_id/options",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_fields",
            ":ticket_field_id",
            "options"
          ],
          "variable": [
            {
              "key": "ticket_field_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"custom_field_options\": [\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"value\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_name\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ],\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\"\n}"
    }
  ]
}