Chilkat Online Tools

Swift3 / Support API / List SLA Policies

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func chilkatTest() {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    let http = CkoHttp()!
    var success: Bool

    http.basicAuth = true
    http.login = "login"
    http.password = "password"

    http.setRequestHeader("Accept", value: "application/json")

    let sbResponseBody = CkoStringBuilder()!
    success = http.quickGetSb("https://example.zendesk.com/api/v2/slas/policies", sbContent: sbResponseBody)
    if success == false {
        print("\(http.lastErrorText!)")
        return
    }

    let jResp = CkoJsonObject()!
    jResp.loadSb(sbResponseBody)
    jResp.emitCompact = false

    print("Response Body:")
    print("\(jResp.emit()!)")

    var respStatusCode: Int = http.lastStatus.intValue
    print("Response Status Code = \(respStatusCode)")
    if respStatusCode >= 400 {
        print("Response Header:")
        print("\(http.lastHeader!)")
        print("Failed.")
        return
    }

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "count": "<integer>",
    //   "next_page": "<string>",
    //   "previous_page": "<string>",
    //   "sla_policies": [
    //     {
    //       "title": "<string>",
    //       "filter": {
    //         "all": [
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           },
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           }
    //         ],
    //         "any": [
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           },
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           }
    //         ]
    //       },
    //       "created_at": "<dateTime>",
    //       "description": "<string>",
    //       "id": "<integer>",
    //       "policy_metrics": [
    //         {
    //           "business_hours": "<boolean>",
    //           "metric": "<string>",
    //           "priority": "<string>",
    //           "target": "<integer>"
    //         },
    //         {
    //           "business_hours": "<boolean>",
    //           "metric": "<string>",
    //           "priority": "<string>",
    //           "target": "<integer>"
    //         }
    //       ],
    //       "position": "<integer>",
    //       "updated_at": "<dateTime>",
    //       "url": "<string>"
    //     },
    //     {
    //       "title": "<string>",
    //       "filter": {
    //         "all": [
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           },
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           }
    //         ],
    //         "any": [
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           },
    //           {
    //             "field": "<string>",
    //             "operator": "<string>",
    //             "value": "<string>"
    //           }
    //         ]
    //       },
    //       "created_at": "<dateTime>",
    //       "description": "<string>",
    //       "id": "<integer>",
    //       "policy_metrics": [
    //         {
    //           "business_hours": "<boolean>",
    //           "metric": "<string>",
    //           "priority": "<string>",
    //           "target": "<integer>"
    //         },
    //         {
    //           "business_hours": "<boolean>",
    //           "metric": "<string>",
    //           "priority": "<string>",
    //           "target": "<integer>"
    //         }
    //       ],
    //       "position": "<integer>",
    //       "updated_at": "<dateTime>",
    //       "url": "<string>"
    //     }
    //   ]
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    var title: String?
    var created_at: String?
    var description: String?
    var id: String?
    var position: String?
    var updated_at: String?
    var url: String?
    var j: Int
    var count_j: Int
    var field: String?
    var operator: String?
    var value: String?
    var business_hours: String?
    var metric: String?
    var priority: String?
    var target: String?

    var count: String? = jResp.string(of: "count")
    var next_page: String? = jResp.string(of: "next_page")
    var previous_page: String? = jResp.string(of: "previous_page")
    var i: Int = 0
    var count_i: Int = jResp.size(ofArray: "sla_policies").intValue
    while i < count_i {
        jResp.i = i
        title = jResp.string(of: "sla_policies[i].title")
        created_at = jResp.string(of: "sla_policies[i].created_at")
        description = jResp.string(of: "sla_policies[i].description")
        id = jResp.string(of: "sla_policies[i].id")
        position = jResp.string(of: "sla_policies[i].position")
        updated_at = jResp.string(of: "sla_policies[i].updated_at")
        url = jResp.string(of: "sla_policies[i].url")
        j = 0
        count_j = jResp.size(ofArray: "sla_policies[i].filter.all").intValue
        while j < count_j {
            jResp.j = j
            field = jResp.string(of: "sla_policies[i].filter.all[j].field")
            operator = jResp.string(of: "sla_policies[i].filter.all[j].operator")
            value = jResp.string(of: "sla_policies[i].filter.all[j].value")
            j = j + 1
        }

        j = 0
        count_j = jResp.size(ofArray: "sla_policies[i].filter.any").intValue
        while j < count_j {
            jResp.j = j
            field = jResp.string(of: "sla_policies[i].filter.any[j].field")
            operator = jResp.string(of: "sla_policies[i].filter.any[j].operator")
            value = jResp.string(of: "sla_policies[i].filter.any[j].value")
            j = j + 1
        }

        j = 0
        count_j = jResp.size(ofArray: "sla_policies[i].policy_metrics").intValue
        while j < count_j {
            jResp.j = j
            business_hours = jResp.string(of: "sla_policies[i].policy_metrics[j].business_hours")
            metric = jResp.string(of: "sla_policies[i].policy_metrics[j].metric")
            priority = jResp.string(of: "sla_policies[i].policy_metrics[j].priority")
            target = jResp.string(of: "sla_policies[i].policy_metrics[j].target")
            j = j + 1
        }

        i = i + 1
    }


}

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/slas/policies

Postman Collection Item JSON

{
  "name": "List SLA Policies",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/slas/policies",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "slas",
        "policies"
      ]
    },
    "description": "#### Availability\n\n* Accounts on the Support Professional or Suite Growth plan or above\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/slas/policies",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "slas",
            "policies"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"sla_policies\": [\n    {\n      \"title\": \"<string>\",\n      \"filter\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"policy_metrics\": [\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        },\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        }\n      ],\n      \"position\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"title\": \"<string>\",\n      \"filter\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"created_at\": \"<dateTime>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"policy_metrics\": [\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        },\n        {\n          \"business_hours\": \"<boolean>\",\n          \"metric\": \"<string>\",\n          \"priority\": \"<string>\",\n          \"target\": \"<integer>\"\n        }\n      ],\n      \"position\": \"<integer>\",\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}