Swift3 / Support API / List deleted tickets
Back to Collection Items
func chilkatTest() {
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
let http = CkoHttp()!
var success: Bool
http.basicAuth = true
http.login = "login"
http.password = "password"
let queryParams = CkoJsonObject()!
queryParams.update("sort_by", value: "id")
queryParams.update("sort_order", value: "asc")
http.setRequestHeader("Accept", value: "application/json")
var resp: CkoHttpResponse? = http.quickRequestParams("GET", url: "https://example.zendesk.com/api/v2/deleted_tickets", json: queryParams)
if http.lastMethodSuccess == false {
print("\(http.lastErrorText!)")
return
}
let sbResponseBody = CkoStringBuilder()!
resp!.getBodySb(sbResponseBody)
let jResp = CkoJsonObject()!
jResp.loadSb(sbResponseBody)
jResp.emitCompact = false
print("Response Body:")
print("\(jResp.emit()!)")
var respStatusCode: Int = resp!.statusCode.intValue
print("Response Status Code = \(respStatusCode)")
if respStatusCode >= 400 {
print("Response Header:")
print("\(resp!.header!)")
print("Failed.")
resp = nil
return
}
resp = nil
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "deleted_tickets": [
// {
// "actor": {
// "id": "<integer>",
// "name": "<string>"
// },
// "deleted_at": "<string>",
// "id": "<integer>",
// "previous_state": "<string>",
// "subject": "<string>"
// },
// {
// "actor": {
// "id": "<integer>",
// "name": "<string>"
// },
// "deleted_at": "<string>",
// "id": "<integer>",
// "previous_state": "<string>",
// "subject": "<string>"
// }
// ],
// "count": "<integer>",
// "next_page": "<string>",
// "previous_page": "<string>"
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
var Id: String?
var Name: String?
var deleted_at: String?
var id: String?
var previous_state: String?
var subject: String?
var count: String? = jResp.string(of: "count")
var next_page: String? = jResp.string(of: "next_page")
var previous_page: String? = jResp.string(of: "previous_page")
var i: Int = 0
var count_i: Int = jResp.size(ofArray: "deleted_tickets").intValue
while i < count_i {
jResp.i = i
Id = jResp.string(of: "deleted_tickets[i].actor.id")
Name = jResp.string(of: "deleted_tickets[i].actor.name")
deleted_at = jResp.string(of: "deleted_tickets[i].deleted_at")
id = jResp.string(of: "deleted_tickets[i].id")
previous_state = jResp.string(of: "deleted_tickets[i].previous_state")
subject = jResp.string(of: "deleted_tickets[i].subject")
i = i + 1
}
}
Curl Command
curl -u login:password -G -d "sort_by=id"
-d "sort_order=asc"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/deleted_tickets
Postman Collection Item JSON
{
"name": "List deleted tickets",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"deleted_tickets"
],
"query": [
{
"key": "sort_by",
"value": "id",
"description": "Sort by"
},
{
"key": "sort_order",
"value": "asc",
"description": "Sort order. Defaults to \"asc\""
}
]
},
"description": "Returns a maximum of 100 deleted tickets per page. See [Pagination](/api-reference/introduction/pagination/).\n\nThe results includes all deleted (and not yet archived) tickets that\nhave not yet been [scrubbed](https://support.zendesk.com/hc/en-us/articles/4408845703194#topic_fv5_w51_sdb) in the past 30 days. Archived tickets are\nnot included in the results. See [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756)\nin the Support Help Center.\n\nThe tickets are ordered chronologically by created date, from oldest to newest.\nThe first ticket listed may not be the oldest ticket in your\naccount due to [ticket archiving](https://support.zendesk.com/hc/en-us/articles/203657756).\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n\n#### Rate Limit\n\nYou can make 10 requests every 1 minute using this endpoint.\nWhen making requests beyond page 100, you can make 5 requests every 1 minute.\nThe rate limiting mechanism behaves as described in\n[Monitoring your request activity](/api-reference/ticketing/account-configuration/usage_limits/#monitoring-your-request-activity) in the API introduction."
},
"response": [
{
"name": "Successful response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/deleted_tickets?sort_by=id&sort_order=asc",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"deleted_tickets"
],
"query": [
{
"key": "sort_by",
"value": "id",
"description": "Sort by"
},
{
"key": "sort_order",
"value": "asc",
"description": "Sort order. Defaults to \"asc\""
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"deleted_tickets\": [\n {\n \"actor\": {\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"deleted_at\": \"<string>\",\n \"id\": \"<integer>\",\n \"previous_state\": \"<string>\",\n \"subject\": \"<string>\"\n },\n {\n \"actor\": {\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"deleted_at\": \"<string>\",\n \"id\": \"<integer>\",\n \"previous_state\": \"<string>\",\n \"subject\": \"<string>\"\n }\n ],\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\"\n}"
}
]
}
