Chilkat Online Tools

Swift / Support API / Count Tickets in Views

Back to Collection Items

func chilkatTest() {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    let http = CkoHttp()
    var success: Bool

    http.BasicAuth = true
    http.Login = "login"
    http.Password = "password"

    let queryParams = CkoJsonObject()
    queryParams.UpdateString("ids", value: "<string>")

    http.SetRequestHeader("Accept", value: "application/json")

    var resp: CkoHttpResponse? = http.QuickRequestParams("GET", url: "https://example.zendesk.com/api/v2/views/count_many", json: queryParams)
    if http.LastMethodSuccess == false {
        print("\(http.LastErrorText)")
        return
    }

    let sbResponseBody = CkoStringBuilder()
    resp!.GetBodySb(sbResponseBody)

    let jResp = CkoJsonObject()
    jResp.LoadSb(sbResponseBody)
    jResp.EmitCompact = false

    print("Response Body:")
    print("\(jResp.Emit())")

    var respStatusCode: Int = resp!.StatusCode.intValue
    print("Response Status Code = \(respStatusCode)")
    if respStatusCode >= 400 {
        print("Response Header:")
        print("\(resp!.Header)")
        print("Failed.")
        resp = nil
        return
    }

    resp = nil

    // Sample JSON response:
    // (Sample code for parsing the JSON response is shown below)

    // {
    //   "view_counts": [
    //     {
    //       "active": "<boolean>",
    //       "fresh": "<boolean>",
    //       "pretty": "<string>",
    //       "url": "<string>",
    //       "value": "<integer>",
    //       "view_id": "<integer>"
    //     },
    //     {
    //       "active": "<boolean>",
    //       "fresh": "<boolean>",
    //       "pretty": "<string>",
    //       "url": "<string>",
    //       "value": "<integer>",
    //       "view_id": "<integer>"
    //     }
    //   ]
    // }

    // Sample code for parsing the JSON response...
    // Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    var active: String?
    var fresh: String?
    var pretty: String?
    var url: String?
    var value: String?
    var view_id: String?

    var i: Int = 0
    var count_i: Int = jResp.SizeOfArray("view_counts").intValue
    while i < count_i {
        jResp.I = i
        active = jResp.StringOf("view_counts[i].active")
        fresh = jResp.StringOf("view_counts[i].fresh")
        pretty = jResp.StringOf("view_counts[i].pretty")
        url = jResp.StringOf("view_counts[i].url")
        value = jResp.StringOf("view_counts[i].value")
        view_id = jResp.StringOf("view_counts[i].view_id")
        i = i + 1
    }


}

Curl Command

curl  -u login:password -G -d "ids=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/views/count_many

Postman Collection Item JSON

{
  "name": "Count Tickets in Views",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "views",
        "count_many"
      ],
      "query": [
        {
          "key": "ids",
          "value": "<string>",
          "description": "(Required) List of view's ids separated by commas."
        }
      ]
    },
    "description": "Returns the ticket count of each view in a list of views. Accepts up to 20 view ids per request. For the ticket count of a single view, see [Count Tickets in View](#count-tickets-in-view).\n\nOnly returns values for personal and shared views accessible to the user performing the request.\n\nThis endpoint is rate limited to 6 requests every 5 minutes.\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/views/count_many?ids=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "views",
            "count_many"
          ],
          "query": [
            {
              "key": "ids",
              "value": "<string>",
              "description": "(Required) List of view's ids separated by commas."
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"view_counts\": [\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"fresh\": \"<boolean>\",\n      \"pretty\": \"<string>\",\n      \"url\": \"<string>\",\n      \"value\": \"<integer>\",\n      \"view_id\": \"<integer>\"\n    }\n  ]\n}"
    }
  ]
}