SQL Server / Support API / Create View
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'POST', 'https://example.zendesk.com/api/v2/views'
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "columns": [
-- {
-- "Duis8": -59589120,
-- "ullamco_0": "Ut nostrud qui elit dolor"
-- },
-- {
-- "officia_13e": -39842370,
-- "ipsum_7": "sunt",
-- "in_a8": true
-- }
-- ],
-- "groups": [
-- {
-- "laborum_a27": false
-- },
-- {
-- "ea85c": 69952708.53230786,
-- "occaecat_04": 58869893,
-- "qui82a": "L"
-- }
-- ],
-- "rows": [
-- {
-- "velit21": -89119970
-- },
-- {
-- "ex_f": 92255473.59295204,
-- "Excepteur_92": "sunt",
-- "cillum4": 24641748
-- }
-- ],
-- "view": {
-- "active": "<boolean>",
-- "conditions": {
-- "laborum_8": 404871.0763479173,
-- "consequata": -40432952
-- },
-- "created_at": "<dateTime>",
-- "default": "<boolean>",
-- "description": "<string>",
-- "execution": {
-- "deserunt6": false,
-- "eu7df": "veniam",
-- "utd70": -40480339.58192083,
-- "aute_03": true,
-- "culpa_5b2": -78225658
-- },
-- "id": "<integer>",
-- "position": "<integer>",
-- "restriction": {
-- "exercitatione1": "in",
-- "magna_b_3": -90768253.5149942
-- },
-- "title": "<string>",
-- "updated_at": "<dateTime>"
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @Duis8 int
DECLARE @ullamco_0 nvarchar(4000)
DECLARE @officia_13e int
DECLARE @ipsum_7 nvarchar(4000)
DECLARE @in_a8 int
DECLARE @laborum_a27 int
DECLARE @ea85c nvarchar(4000)
DECLARE @occaecat_04 int
DECLARE @qui82a nvarchar(4000)
DECLARE @velit21 int
DECLARE @ex_f nvarchar(4000)
DECLARE @Excepteur_92 nvarchar(4000)
DECLARE @cillum4 int
DECLARE @Active nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Active OUT, 'view.active'
DECLARE @Laborum_8 nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Laborum_8 OUT, 'view.conditions.laborum_8'
DECLARE @Consequata int
EXEC sp_OAMethod @jResp, 'IntOf', @Consequata OUT, 'view.conditions.consequata'
DECLARE @Created_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Created_at OUT, 'view.created_at'
DECLARE @Default nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Default OUT, 'view.default'
DECLARE @Description nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Description OUT, 'view.description'
DECLARE @Deserunt6 int
EXEC sp_OAMethod @jResp, 'BoolOf', @Deserunt6 OUT, 'view.execution.deserunt6'
DECLARE @Eu7df nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Eu7df OUT, 'view.execution.eu7df'
DECLARE @Utd70 nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Utd70 OUT, 'view.execution.utd70'
DECLARE @Aute_03 int
EXEC sp_OAMethod @jResp, 'BoolOf', @Aute_03 OUT, 'view.execution.aute_03'
DECLARE @Culpa_5b2 int
EXEC sp_OAMethod @jResp, 'IntOf', @Culpa_5b2 OUT, 'view.execution.culpa_5b2'
DECLARE @Id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'view.id'
DECLARE @Position nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Position OUT, 'view.position'
DECLARE @Exercitatione1 nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Exercitatione1 OUT, 'view.restriction.exercitatione1'
DECLARE @Magna_b_3 nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Magna_b_3 OUT, 'view.restriction.magna_b_3'
DECLARE @Title nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Title OUT, 'view.title'
DECLARE @Updated_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Updated_at OUT, 'view.updated_at'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'columns'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'IntOf', @Duis8 OUT, 'columns[i].Duis8'
EXEC sp_OAMethod @jResp, 'StringOf', @ullamco_0 OUT, 'columns[i].ullamco_0'
EXEC sp_OAMethod @jResp, 'IntOf', @officia_13e OUT, 'columns[i].officia_13e'
EXEC sp_OAMethod @jResp, 'StringOf', @ipsum_7 OUT, 'columns[i].ipsum_7'
EXEC sp_OAMethod @jResp, 'BoolOf', @in_a8 OUT, 'columns[i].in_a8'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'groups'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'BoolOf', @laborum_a27 OUT, 'groups[i].laborum_a27'
EXEC sp_OAMethod @jResp, 'StringOf', @ea85c OUT, 'groups[i].ea85c'
EXEC sp_OAMethod @jResp, 'IntOf', @occaecat_04 OUT, 'groups[i].occaecat_04'
EXEC sp_OAMethod @jResp, 'StringOf', @qui82a OUT, 'groups[i].qui82a'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'rows'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'IntOf', @velit21 OUT, 'rows[i].velit21'
EXEC sp_OAMethod @jResp, 'StringOf', @ex_f OUT, 'rows[i].ex_f'
EXEC sp_OAMethod @jResp, 'StringOf', @Excepteur_92 OUT, 'rows[i].Excepteur_92'
EXEC sp_OAMethod @jResp, 'IntOf', @cillum4 OUT, 'rows[i].cillum4'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X POST
-H "Accept: application/json"
https://example.zendesk.com/api/v2/views
Postman Collection Item JSON
{
"name": "Create View",
"request": {
"method": "POST",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views"
]
},
"description": "#### Allowed For\n\n* Agents\n\n#### JSON Format\n\nThe JSON format consists of one property, a `view` object that lists the values to set when the view is created.\n\n**Note**: The request must include at least one condition in the `all` array that checks one of the following fields: `status`, `type`, `group_id`, `assignee_id`, or `requester_id`.\n\n| Name | Description\n| ----------- | -----------\n| title | Required. The title of the view\n| all | Required. An array of one or more conditions. A ticket must meet all of them to be included in the view. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n| any | An array of one or more conditions. A ticket must meet any of them to be included in the view. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)\n| description | The description of the view\n| active | Allowed values are true or false. Determines if the view is displayed or not\n| output | An object that specifies the columns to display. Example: `\"output\": {\"columns\": [\"status\", \"description\", \"priority\"]}`. See [View columns](#view-columns)\n| restriction | An object that describes who can access the view. To give all agents access to the view, omit this property\n\nThe `restriction` object has the following properties.\n\n| Name | Comment\n| ---- | -------\n| type | Allowed values are \"Group\" or \"User\"\n| id | The numeric ID of a single group or user\n| ids | The numeric IDs of a single or more groups. Recommended for \"Group\" `type`\n\nIf `type` is \"Group\", the `ids` property is the preferred method of specifying the group id or ids.\n\n#### Example Request Body\n\n```js\n{\n \"view\": {\n \"title\": \"Kelly's tickets\",\n \"raw_title\": \"{{dc.tickets_assigned_to_kelly}}\",\n \"description\": \"Tickets that are assigned to Kelly\",\n \"active\": true,\n \"position\": 3,\n \"restriction\": {\n \"type\": \"User\",\n \"id\": \"213977756\"\n },\n \"all\": [\n {\n \"field\": \"status\",\n \"operator\": \"less_than\",\n \"value\": \"solved\"\n },\n {\n \"field\": \"group_id\",\n \"operator\": \"is\",\n \"value\": \"24000932\"\n },\n {\n \"field\": \"custom_fields_360011872073\",\n \"operator\": \"is\",\n \"value\": \"Canada\"\n },\n ...\n ],\n \"output\": {\n \"columns\": [\"status\", \"requester\", \"assignee\"],\n \"group_by\": \"assignee\",\n \"group_order\": \"desc\",\n \"sort_by\": \"status\",\n \"sort_order\": \"desc\"\n }\n }\n}\n```\n\n#### View columns\n\nThe `output` request parameter lets you specify what columns to include in the view in the agent interface. Example: `\"output\": {\"columns\": [\"status\", \"description\", \"priority\"]}`. The following table lists possible columns for views in the agent UI and the corresponding values in the `columns` array.\n\nFor custom fields, specify the id of the custom field in the `columns` array.\n\nYou can specify a total of 10 columns to a view.\n\n| View column title in UI | Value |\n|---------------------------- | -------------------- |\n| Assigned | `assigned` |\n| Assignee | `assignee` |\n| Due Date | `due_date` |\n| Group | `group` |\n| ID | `nice_id` |\n| Updated | `updated` |\n| Assignee updated | `updated_assignee` |\n| Requester updated | `updated_requester` |\n| Updater | `updated_by_type` |\n| Organization | `organization` |\n| Priority | `priority` |\n| Requested | `created` |\n| Requester | `requester` |\n| Requester language | `locale_id` |\n| Satisfaction | `satisfaction_score` |\n| Solved | `solved` |\n| Status category | `status` |\n| Subject | `description` |\n| Submitter | `submitter` |\n| Ticket form | `ticket_form` |\n| Type | `type` |\n| Brand | `brand` |\n| Ticket status | `custom_status_id` |\n\n#### View sorting\n\nYou can group and sort items in the view by adding items to the `output` parameter:\n\n| Attribute | Description\n|-----------------------------| -----------\n| `group_by`, `sort_by` | Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported\n| `group_order`, `sort_order` | Either \"asc\" or \"desc\"\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/views",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"views"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"columns\": [\n {\n \"Duis8\": -59589120,\n \"ullamco_0\": \"Ut nostrud qui elit dolor\"\n },\n {\n \"officia_13e\": -39842370,\n \"ipsum_7\": \"sunt\",\n \"in_a8\": true\n }\n ],\n \"groups\": [\n {\n \"laborum_a27\": false\n },\n {\n \"ea85c\": 69952708.53230786,\n \"occaecat_04\": 58869893,\n \"qui82a\": \"L\"\n }\n ],\n \"rows\": [\n {\n \"velit21\": -89119970\n },\n {\n \"ex_f\": 92255473.59295204,\n \"Excepteur_92\": \"sunt\",\n \"cillum4\": 24641748\n }\n ],\n \"view\": {\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"laborum_8\": 404871.0763479173,\n \"consequata\": -40432952\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"execution\": {\n \"deserunt6\": false,\n \"eu7df\": \"veniam\",\n \"utd70\": -40480339.58192083,\n \"aute_03\": true,\n \"culpa_5b2\": -78225658\n },\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"restriction\": {\n \"exercitatione1\": \"in\",\n \"magna_b_3\": -90768253.5149942\n },\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}