SQL Server / Support API / Create Or Update Many Users
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
-- Use this online tool to generate code from sample JSON: Generate Code to Create JSON
-- The following JSON is sent in the request body.
-- {
-- "users": [
-- {
-- "name": "<string>",
-- "email": "<string>",
-- "custom_role_id": "<integer>",
-- "external_id": "<string>",
-- "identities": [
-- {
-- "type": "<string>",
-- "value": "<string>"
-- },
-- {
-- "type": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "organization": {
-- "name": "<string>"
-- },
-- "organization_id": "<integer>",
-- "role": "<string>"
-- },
-- {
-- "name": "<string>",
-- "email": "<string>",
-- "custom_role_id": "<integer>",
-- "external_id": "<string>",
-- "identities": [
-- {
-- "type": "<string>",
-- "value": "<string>"
-- },
-- {
-- "type": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "organization": {
-- "name": "<string>"
-- },
-- "organization_id": "<integer>",
-- "role": "<string>"
-- }
-- ]
-- }
DECLARE @json int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @json OUT
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].name', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].email', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].custom_role_id', '<integer>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].external_id', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].identities[0].type', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].identities[0].value', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].identities[1].type', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].identities[1].value', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].organization.name', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].organization_id', '<integer>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[0].role', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].name', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].email', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].custom_role_id', '<integer>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].external_id', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].identities[0].type', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].identities[0].value', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].identities[1].type', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].identities[1].value', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].organization.name', '<string>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].organization_id', '<integer>'
EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'users[1].role', '<string>'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Content-Type', 'application/json'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'PostJson3', @resp OUT, 'https://example.zendesk.com/api/v2/users/create_or_update_many', 'application/json', @json
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @json
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @json
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "job_status": {
-- "id": "<string>",
-- "message": "<string>",
-- "progress": "<integer>",
-- "results": [
-- {
-- "id": "<integer>",
-- "index": "<integer>"
-- },
-- {
-- "id": "<integer>",
-- "index": "<integer>"
-- }
-- ],
-- "status": "<string>",
-- "total": "<integer>",
-- "url": "<string>"
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @id nvarchar(4000)
DECLARE @index nvarchar(4000)
DECLARE @Id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'job_status.id'
DECLARE @Message nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Message OUT, 'job_status.message'
DECLARE @Progress nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Progress OUT, 'job_status.progress'
DECLARE @Status nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Status OUT, 'job_status.status'
DECLARE @Total nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Total OUT, 'job_status.total'
DECLARE @v_Url nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @v_Url OUT, 'job_status.url'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'job_status.results'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'job_status.results[i].id'
EXEC sp_OAMethod @jResp, 'StringOf', @index OUT, 'job_status.results[i].index'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @json
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"users": [
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
},
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
]
}'
https://example.zendesk.com/api/v2/users/create_or_update_many
Postman Collection Item JSON
{
"name": "Create Or Update Many Users",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
},
"description": "Accepts an array of up to 100 user objects. For each user, the user is created if it does not\nalready exist, or the existing user is updated.\n\n**Note**: To protect the data in your Zendesk account, bulk user imports are not enabled by default in Zendesk accounts. The account owner must contact [Zendesk Customer Support](https://support.zendesk.com/hc/en-us/articles/4408843597850) to enable the imports. A 403 Forbidden\nerror is returned if data imports are not enabled. \n\nEach individual user object can identify an existing user by `email` or by `external_id`.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work.\nUse the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n\n* Agents, with restrictions on certain actions\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
