SQL Server / Support API / Reorder Triggers
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'PUT', 'https://example.zendesk.com/api/v2/triggers/reorder'
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "trigger": {
-- "conditions": {
-- "all": [
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "any": [
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- }
-- ]
-- },
-- "actions": [
-- {
-- "field": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "title": "<string>",
-- "active": "<boolean>",
-- "category_id": "<string>",
-- "created_at": "<string>",
-- "default": "<boolean>",
-- "description": "<string>",
-- "id": "<integer>",
-- "position": "<integer>",
-- "raw_title": "<string>",
-- "updated_at": "<string>",
-- "url": "<string>"
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @field nvarchar(4000)
DECLARE @operator nvarchar(4000)
DECLARE @value nvarchar(4000)
DECLARE @Title nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Title OUT, 'trigger.title'
DECLARE @Active nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Active OUT, 'trigger.active'
DECLARE @Category_id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Category_id OUT, 'trigger.category_id'
DECLARE @Created_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Created_at OUT, 'trigger.created_at'
DECLARE @Default nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Default OUT, 'trigger.default'
DECLARE @Description nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Description OUT, 'trigger.description'
DECLARE @Id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'trigger.id'
DECLARE @Position nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Position OUT, 'trigger.position'
DECLARE @Raw_title nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Raw_title OUT, 'trigger.raw_title'
DECLARE @Updated_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Updated_at OUT, 'trigger.updated_at'
DECLARE @v_Url nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @v_Url OUT, 'trigger.url'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'trigger.conditions.all'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'trigger.conditions.all[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @operator OUT, 'trigger.conditions.all[i].operator'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'trigger.conditions.all[i].value'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'trigger.conditions.any'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'trigger.conditions.any[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @operator OUT, 'trigger.conditions.any[i].operator'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'trigger.conditions.any[i].value'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'trigger.actions'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'trigger.actions[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'trigger.actions[i].value'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/reorder
Postman Collection Item JSON
{
"name": "Reorder Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
},
"description": "Alters the firing order of triggers in the account. See\n[Reordering and sorting triggers](https://support.zendesk.com/hc/en-us/articles/115015696088)\nin the Zendesk Help Center. The firing order is set in a `trigger_ids` array in the request body.\n\nYou must include every trigger id in your account to reorder the triggers. If not, the endpoint will return 404 Forbidden.\n\nReordering triggers via the API is not permitted if you have more than one trigger category. If there is more than one\ntrigger category, the endpoint will return a `LimitOneCategory` error.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/reorder",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"reorder"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"trigger\": {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
