Chilkat Online Tools

SQL Server / Support API / Add Tags

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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
    DECLARE @hr int
    DECLARE @iTmp0 int
    -- Important: Do not use nvarchar(max).  See the warning about using nvarchar(max).
    DECLARE @sTmp0 nvarchar(4000)
    -- This example assumes the Chilkat API to have been previously unlocked.
    -- See Global Unlock Sample for sample code.

    DECLARE @http int
    -- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
    IF @hr <> 0
    BEGIN
        PRINT 'Failed to create ActiveX component'
        RETURN
    END

    DECLARE @success int

    EXEC sp_OASetProperty @http, 'BasicAuth', 1
    EXEC sp_OASetProperty @http, 'Login', 'login'
    EXEC sp_OASetProperty @http, 'Password', 'password'

    EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'

    DECLARE @resp int
    EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'PUT', 'https://example.zendesk.com/api/v2/tickets/:ticket_id/tags'
    EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
    IF @iTmp0 = 0
      BEGIN
        EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
        PRINT @sTmp0
        EXEC @hr = sp_OADestroy @http
        RETURN
      END

    DECLARE @sbResponseBody int
    -- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT

    EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody

    DECLARE @jResp int
    -- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT

    EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
    EXEC sp_OASetProperty @jResp, 'EmitCompact', 0


    PRINT 'Response Body:'
    EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
    PRINT @sTmp0

    DECLARE @respStatusCode int
    EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT

    PRINT 'Response Status Code = ' + @respStatusCode
    IF @respStatusCode >= 400
      BEGIN

        PRINT 'Response Header:'
        EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
        PRINT @sTmp0

        PRINT 'Failed.'
        EXEC @hr = sp_OADestroy @resp

        EXEC @hr = sp_OADestroy @http
        EXEC @hr = sp_OADestroy @sbResponseBody
        EXEC @hr = sp_OADestroy @jResp
        RETURN
      END
    EXEC @hr = sp_OADestroy @resp

    -- Sample JSON response:
    -- (Sample code for parsing the JSON response is shown below)

    -- {
    --   "tags": [
    --     "<string>",
    --     "<string>"
    --   ]
    -- }

    -- Sample code for parsing the JSON response...
    -- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    DECLARE @strVal nvarchar(4000)

    DECLARE @i int
    SELECT @i = 0
    DECLARE @count_i int
    EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'tags'
    WHILE @i < @count_i
      BEGIN
        EXEC sp_OASetProperty @jResp, 'I', @i
        EXEC sp_OAMethod @jResp, 'StringOf', @strVal OUT, 'tags[i]'
        SELECT @i = @i + 1
      END

    EXEC @hr = sp_OADestroy @http
    EXEC @hr = sp_OADestroy @sbResponseBody
    EXEC @hr = sp_OADestroy @jResp


END
GO

Curl Command

curl  -u login:password -X PUT
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/tickets/:ticket_id/tags

Postman Collection Item JSON

{
  "name": "Add Tags",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id",
        "tags"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "You can also add tags to multiple tickets with the [Update Many\nTickets](/api-reference/ticketing/tickets/tickets/#update-many-tickets) endpoint.\n\n#### Safe Update\n\nIf the same ticket is updated by multiple API requests at\nthe same time, some tags could be lost because of ticket\nupdate collisions. Include `updated_stamp` and `safe_update`\nproperties in the request body to make a safe update.\n\nFor `updated_stamp`, retrieve and specify the ticket's\nlatest `updated_at` timestamp. The tag update only occurs\nif the `updated_stamp` timestamp matches the ticket's\nactual `updated_at` timestamp at the time of the request.\nIf the timestamps don't match (in other words, if the\nticket was updated since you retrieved the ticket's\nlast `updated_at` timestamp), the request returns a\n409 Conflict error.\n\n#### Example\n\n```js\n{\n  \"tags\": [\"customer\"],\n  \"updated_stamp\":\"2019-09-12T21:45:16Z\",\n  \"safe_update\":\"true\"\n}\n```\n\nFor details, see [Protecting against ticket update collisions](/api-reference/ticketing/tickets/tickets/#protecting-against-ticket-update-collisions).\n\n#### Allowed For\n\n* Agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id",
            "tags"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"tags\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}"
    }
  ]
}