SQL Server / Support API / Export Search Results
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
DECLARE @queryParams int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @queryParams OUT
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'query', '<string>'
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'page[size]', '<integer>'
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'filter[type]', '<string>'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequestParams', @resp OUT, 'GET', 'https://example.zendesk.com/api/v2/search/export', @queryParams
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "facets": "<string>",
-- "links": {
-- "next": "<string>",
-- "prev": "<string>"
-- },
-- "meta": {
-- "after_cursor": "<string>",
-- "before_cursor": "<string>",
-- "has_more": "<boolean>"
-- },
-- "results": [
-- {
-- "created_at": "<string>",
-- "default": "<boolean>",
-- "deleted": "<boolean>",
-- "description": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "result_type": "<string>",
-- "updated_at": "<string>",
-- "url": "<string>"
-- },
-- {
-- "created_at": "<string>",
-- "default": "<boolean>",
-- "deleted": "<boolean>",
-- "description": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "result_type": "<string>",
-- "updated_at": "<string>",
-- "url": "<string>"
-- }
-- ]
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @created_at nvarchar(4000)
DECLARE @default nvarchar(4000)
DECLARE @deleted nvarchar(4000)
DECLARE @description nvarchar(4000)
DECLARE @id nvarchar(4000)
DECLARE @name nvarchar(4000)
DECLARE @result_type nvarchar(4000)
DECLARE @updated_at nvarchar(4000)
DECLARE @url nvarchar(4000)
DECLARE @facets nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @facets OUT, 'facets'
DECLARE @v_Next nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @v_Next OUT, 'links.next'
DECLARE @Prev nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Prev OUT, 'links.prev'
DECLARE @After_cursor nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @After_cursor OUT, 'meta.after_cursor'
DECLARE @Before_cursor nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Before_cursor OUT, 'meta.before_cursor'
DECLARE @Has_more nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Has_more OUT, 'meta.has_more'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'results'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @created_at OUT, 'results[i].created_at'
EXEC sp_OAMethod @jResp, 'StringOf', @default OUT, 'results[i].default'
EXEC sp_OAMethod @jResp, 'StringOf', @deleted OUT, 'results[i].deleted'
EXEC sp_OAMethod @jResp, 'StringOf', @description OUT, 'results[i].description'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'results[i].id'
EXEC sp_OAMethod @jResp, 'StringOf', @name OUT, 'results[i].name'
EXEC sp_OAMethod @jResp, 'StringOf', @result_type OUT, 'results[i].result_type'
EXEC sp_OAMethod @jResp, 'StringOf', @updated_at OUT, 'results[i].updated_at'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'results[i].url'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "page[size]=%3Cinteger%3E"
-d "filter[type]=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/search/export
Postman Collection Item JSON
{
"name": "Export Search Results",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search/export?query=<string>&page[size]=<integer>&filter[type]=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search",
"export"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "page[size]",
"value": "<integer>",
"description": "The number of results shown in a page."
},
{
"key": "filter[type]",
"value": "<string>",
"description": "The object type returned by the export query. Can be `ticket`, `organization`, `user`, or `group`."
}
]
},
"description": "Exports a set of results. See [Query basics](#query-basics) for the syntax of the `query` parameter.\n\nThis endpoint is for search queries that will return more than 1000 results. The result set is ordered only by the `created_at` attribute.\n\nThe search only returns results of a single object type. The following object types are supported: ticket, organization, user, or group.\n\nYou must specify the type in the `filter[type]` parameter. Searches with type in the query string will result in an error.\n\n#### Allowed For\n\n- Agents\n\n#### Pagination\n\n- Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 1000 records per page. The number of results shown in a page is determined by the `page[size]` parameter.\n\n**Note**: You may experience a speed reduction or a timeout if you request 1000 results per page and you have many archived tickets in the results. Try reducing the number of results per page. We recommend 100 results per page.\n\nThe cursor specified by the `after_cursor` property in a response expires after one hour.\n\nFor more information on cursor-based pagination, see the following articles:\n\n- [Comparing cursor pagination and offset pagination](/documentation/developer-tools/pagination/comparing-cursor-pagination-and-offset-pagination)\n- [Paginating through lists using cursor pagination](/documentation/developer-tools/pagination/paginating-through-lists-using-cursor-pagination)\n\n#### Limits\n\nThis API endpoint is rate-limited to 100 requests per minute per account. The limit also counts towards the global API rate limit.\n\n#### Response Format\n\n| Name | Type | Comment\n| --------------------- | ---------------------| --------------------\n| links[next] | string | URL to the next page of results\n| meta[has_more] | string | Boolean indicating if there are more results\n| meta[after_cursor] | string | Cursor object returned from the Search Service\n| results | array | May consist of tickets, users, groups, or organizations, as specified by the `filter_type` parameter\n\nThe response is similar to the response of `GET /api/v2/search.json?`, with a few changes:\n\n* `links` - Has the following nested properties: `prev` and `next`. These replace the `next_page` and `prev_page` links. The `prev` property is always null because backward pagination is not supported. The `next` property may include an auto-generated link to the next page of results.\n* `meta` - Has the following nested properties: `has_more` and `after_cursor`. The `has_more` property indicates whether the next page has more results. The `after_cursor` property is the cursor used to paginate to the next page. It expires after one hour.\n\nThere's no `count` property.\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search/export?query=<string>&page[size]=<integer>&filter[type]=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search",
"export"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "page[size]",
"value": "<integer>",
"description": "The number of results shown in a page."
},
{
"key": "filter[type]",
"value": "<string>",
"description": "The object type returned by the export query. Can be `ticket`, `organization`, `user`, or `group`."
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"facets\": \"<string>\",\n \"links\": {\n \"next\": \"<string>\",\n \"prev\": \"<string>\"\n },\n \"meta\": {\n \"after_cursor\": \"<string>\",\n \"before_cursor\": \"<string>\",\n \"has_more\": \"<boolean>\"\n },\n \"results\": [\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
