SQL Server / Support API / List Search Results
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
DECLARE @queryParams int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @queryParams OUT
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'query', '<string>'
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'sort_by', '<string>'
EXEC sp_OAMethod @queryParams, 'UpdateString', @success OUT, 'sort_order', '<string>'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequestParams', @resp OUT, 'GET', 'https://example.zendesk.com/api/v2/search', @queryParams
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "count": "<integer>",
-- "facets": "<string>",
-- "next_page": "<string>",
-- "previous_page": "<string>",
-- "results": [
-- {
-- "created_at": "<string>",
-- "default": "<boolean>",
-- "deleted": "<boolean>",
-- "description": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "result_type": "<string>",
-- "updated_at": "<string>",
-- "url": "<string>"
-- },
-- {
-- "created_at": "<string>",
-- "default": "<boolean>",
-- "deleted": "<boolean>",
-- "description": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "result_type": "<string>",
-- "updated_at": "<string>",
-- "url": "<string>"
-- }
-- ]
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @created_at nvarchar(4000)
DECLARE @default nvarchar(4000)
DECLARE @deleted nvarchar(4000)
DECLARE @description nvarchar(4000)
DECLARE @id nvarchar(4000)
DECLARE @name nvarchar(4000)
DECLARE @result_type nvarchar(4000)
DECLARE @updated_at nvarchar(4000)
DECLARE @url nvarchar(4000)
DECLARE @count nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @count OUT, 'count'
DECLARE @facets nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @facets OUT, 'facets'
DECLARE @next_page nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @next_page OUT, 'next_page'
DECLARE @previous_page nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @previous_page OUT, 'previous_page'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'results'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @created_at OUT, 'results[i].created_at'
EXEC sp_OAMethod @jResp, 'StringOf', @default OUT, 'results[i].default'
EXEC sp_OAMethod @jResp, 'StringOf', @deleted OUT, 'results[i].deleted'
EXEC sp_OAMethod @jResp, 'StringOf', @description OUT, 'results[i].description'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'results[i].id'
EXEC sp_OAMethod @jResp, 'StringOf', @name OUT, 'results[i].name'
EXEC sp_OAMethod @jResp, 'StringOf', @result_type OUT, 'results[i].result_type'
EXEC sp_OAMethod @jResp, 'StringOf', @updated_at OUT, 'results[i].updated_at'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'results[i].url'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @queryParams
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -G -d "query=%3Cstring%3E"
-d "sort_by=%3Cstring%3E"
-d "sort_order=%3Cstring%3E"
-H "Accept: application/json"
https://example.zendesk.com/api/v2/search
Postman Collection Item JSON
{
"name": "List Search Results",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
},
"description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name | Type | Comment\n| --------------------- | ---------------------| --------------------\n| error | string | The type of error. Examples: \"unavailable\", \"invalid\"\n| description | string |\n\n##### Example Error\n```js\n{\n \"error\": \"unavailable\",\n \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"search"
],
"query": [
{
"key": "query",
"value": "<string>",
"description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
},
{
"key": "sort_by",
"value": "<string>",
"description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
},
{
"key": "sort_order",
"value": "<string>",
"description": "One of `asc` or `desc`. Defaults to `desc`"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"facets\": \"<string>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"results\": [\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"deleted\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"result_type\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
