SQL Server / Support API / Recover Multiple Suspended Tickets
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'PUT', 'https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>'
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "tickets": [
-- {
-- "attachments": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>",
-- "thumbnails": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- }
-- ]
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>",
-- "thumbnails": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- }
-- ]
-- }
-- ],
-- "author": {
-- "email": "<string>",
-- "id": "<integer>",
-- "name": "<string>"
-- },
-- "brand_id": "<integer>",
-- "cause": "<string>",
-- "cause_id": "<integer>",
-- "content": "<string>",
-- "created_at": "<dateTime>",
-- "id": "<integer>",
-- "message_id": "<string>",
-- "recipient": "<string>",
-- "subject": "<string>",
-- "ticket_id": "<integer>",
-- "updated_at": "<dateTime>",
-- "url": "<string>",
-- "via": {
-- "channel": "<string>",
-- "source": {
-- "from": {
-- "address": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "title": "<string>"
-- },
-- "rel": "<string>",
-- "to": {
-- "address": "<string>",
-- "name": "<string>"
-- },
-- "dolore58f": -60495356.51097781
-- }
-- }
-- },
-- {
-- "attachments": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>",
-- "thumbnails": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- }
-- ]
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>",
-- "thumbnails": [
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- },
-- {
-- "content_type": "<string>",
-- "content_url": "<string>",
-- "deleted": "<boolean>",
-- "file_name": "<string>",
-- "height": "<string>",
-- "id": "<integer>",
-- "inline": "<boolean>",
-- "malware_access_override": "<boolean>",
-- "malware_scan_result": "<string>",
-- "mapped_content_url": "<string>",
-- "size": "<integer>",
-- "url": "<string>",
-- "width": "<string>"
-- }
-- ]
-- }
-- ],
-- "author": {
-- "email": "<string>",
-- "id": "<integer>",
-- "name": "<string>"
-- },
-- "brand_id": "<integer>",
-- "cause": "<string>",
-- "cause_id": "<integer>",
-- "content": "<string>",
-- "created_at": "<dateTime>",
-- "id": "<integer>",
-- "message_id": "<string>",
-- "recipient": "<string>",
-- "subject": "<string>",
-- "ticket_id": "<integer>",
-- "updated_at": "<dateTime>",
-- "url": "<string>",
-- "via": {
-- "channel": "<string>",
-- "source": {
-- "from": {
-- "address": "<string>",
-- "id": "<integer>",
-- "name": "<string>",
-- "title": "<string>"
-- },
-- "rel": "<string>",
-- "to": {
-- "address": "<string>",
-- "name": "<string>"
-- }
-- }
-- }
-- }
-- ]
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @v_Email nvarchar(4000)
DECLARE @Id nvarchar(4000)
DECLARE @Name nvarchar(4000)
DECLARE @brand_id nvarchar(4000)
DECLARE @cause nvarchar(4000)
DECLARE @cause_id nvarchar(4000)
DECLARE @content nvarchar(4000)
DECLARE @created_at nvarchar(4000)
DECLARE @id nvarchar(4000)
DECLARE @message_id nvarchar(4000)
DECLARE @recipient nvarchar(4000)
DECLARE @subject nvarchar(4000)
DECLARE @ticket_id nvarchar(4000)
DECLARE @updated_at nvarchar(4000)
DECLARE @url nvarchar(4000)
DECLARE @Channel nvarchar(4000)
DECLARE @Address nvarchar(4000)
DECLARE @FromId nvarchar(4000)
DECLARE @FromName nvarchar(4000)
DECLARE @Title nvarchar(4000)
DECLARE @Rel nvarchar(4000)
DECLARE @ToAddress nvarchar(4000)
DECLARE @ToName nvarchar(4000)
DECLARE @Dolore58f nvarchar(4000)
DECLARE @j int
DECLARE @count_j int
DECLARE @content_type nvarchar(4000)
DECLARE @content_url nvarchar(4000)
DECLARE @deleted nvarchar(4000)
DECLARE @file_name nvarchar(4000)
DECLARE @height nvarchar(4000)
DECLARE @inline nvarchar(4000)
DECLARE @malware_access_override nvarchar(4000)
DECLARE @malware_scan_result nvarchar(4000)
DECLARE @mapped_content_url nvarchar(4000)
DECLARE @size nvarchar(4000)
DECLARE @width nvarchar(4000)
DECLARE @k int
DECLARE @count_k int
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'tickets'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @v_Email OUT, 'tickets[i].author.email'
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'tickets[i].author.id'
EXEC sp_OAMethod @jResp, 'StringOf', @Name OUT, 'tickets[i].author.name'
EXEC sp_OAMethod @jResp, 'StringOf', @brand_id OUT, 'tickets[i].brand_id'
EXEC sp_OAMethod @jResp, 'StringOf', @cause OUT, 'tickets[i].cause'
EXEC sp_OAMethod @jResp, 'StringOf', @cause_id OUT, 'tickets[i].cause_id'
EXEC sp_OAMethod @jResp, 'StringOf', @content OUT, 'tickets[i].content'
EXEC sp_OAMethod @jResp, 'StringOf', @created_at OUT, 'tickets[i].created_at'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'tickets[i].id'
EXEC sp_OAMethod @jResp, 'StringOf', @message_id OUT, 'tickets[i].message_id'
EXEC sp_OAMethod @jResp, 'StringOf', @recipient OUT, 'tickets[i].recipient'
EXEC sp_OAMethod @jResp, 'StringOf', @subject OUT, 'tickets[i].subject'
EXEC sp_OAMethod @jResp, 'StringOf', @ticket_id OUT, 'tickets[i].ticket_id'
EXEC sp_OAMethod @jResp, 'StringOf', @updated_at OUT, 'tickets[i].updated_at'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'tickets[i].url'
EXEC sp_OAMethod @jResp, 'StringOf', @Channel OUT, 'tickets[i].via.channel'
EXEC sp_OAMethod @jResp, 'StringOf', @Address OUT, 'tickets[i].via.source.from.address'
EXEC sp_OAMethod @jResp, 'StringOf', @FromId OUT, 'tickets[i].via.source.from.id'
EXEC sp_OAMethod @jResp, 'StringOf', @FromName OUT, 'tickets[i].via.source.from.name'
EXEC sp_OAMethod @jResp, 'StringOf', @Title OUT, 'tickets[i].via.source.from.title'
EXEC sp_OAMethod @jResp, 'StringOf', @Rel OUT, 'tickets[i].via.source.rel'
EXEC sp_OAMethod @jResp, 'StringOf', @ToAddress OUT, 'tickets[i].via.source.to.address'
EXEC sp_OAMethod @jResp, 'StringOf', @ToName OUT, 'tickets[i].via.source.to.name'
EXEC sp_OAMethod @jResp, 'StringOf', @Dolore58f OUT, 'tickets[i].via.source.dolore58f'
SELECT @j = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_j OUT, 'tickets[i].attachments'
WHILE @j < @count_j
BEGIN
EXEC sp_OASetProperty @jResp, 'J', @j
EXEC sp_OAMethod @jResp, 'StringOf', @content_type OUT, 'tickets[i].attachments[j].content_type'
EXEC sp_OAMethod @jResp, 'StringOf', @content_url OUT, 'tickets[i].attachments[j].content_url'
EXEC sp_OAMethod @jResp, 'StringOf', @deleted OUT, 'tickets[i].attachments[j].deleted'
EXEC sp_OAMethod @jResp, 'StringOf', @file_name OUT, 'tickets[i].attachments[j].file_name'
EXEC sp_OAMethod @jResp, 'StringOf', @height OUT, 'tickets[i].attachments[j].height'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'tickets[i].attachments[j].id'
EXEC sp_OAMethod @jResp, 'StringOf', @inline OUT, 'tickets[i].attachments[j].inline'
EXEC sp_OAMethod @jResp, 'StringOf', @malware_access_override OUT, 'tickets[i].attachments[j].malware_access_override'
EXEC sp_OAMethod @jResp, 'StringOf', @malware_scan_result OUT, 'tickets[i].attachments[j].malware_scan_result'
EXEC sp_OAMethod @jResp, 'StringOf', @mapped_content_url OUT, 'tickets[i].attachments[j].mapped_content_url'
EXEC sp_OAMethod @jResp, 'StringOf', @size OUT, 'tickets[i].attachments[j].size'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'tickets[i].attachments[j].url'
EXEC sp_OAMethod @jResp, 'StringOf', @width OUT, 'tickets[i].attachments[j].width'
SELECT @k = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_k OUT, 'tickets[i].attachments[j].thumbnails'
WHILE @k < @count_k
BEGIN
EXEC sp_OASetProperty @jResp, 'K', @k
EXEC sp_OAMethod @jResp, 'StringOf', @content_type OUT, 'tickets[i].attachments[j].thumbnails[k].content_type'
EXEC sp_OAMethod @jResp, 'StringOf', @content_url OUT, 'tickets[i].attachments[j].thumbnails[k].content_url'
EXEC sp_OAMethod @jResp, 'StringOf', @deleted OUT, 'tickets[i].attachments[j].thumbnails[k].deleted'
EXEC sp_OAMethod @jResp, 'StringOf', @file_name OUT, 'tickets[i].attachments[j].thumbnails[k].file_name'
EXEC sp_OAMethod @jResp, 'StringOf', @height OUT, 'tickets[i].attachments[j].thumbnails[k].height'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'tickets[i].attachments[j].thumbnails[k].id'
EXEC sp_OAMethod @jResp, 'StringOf', @inline OUT, 'tickets[i].attachments[j].thumbnails[k].inline'
EXEC sp_OAMethod @jResp, 'StringOf', @malware_access_override OUT, 'tickets[i].attachments[j].thumbnails[k].malware_access_override'
EXEC sp_OAMethod @jResp, 'StringOf', @malware_scan_result OUT, 'tickets[i].attachments[j].thumbnails[k].malware_scan_result'
EXEC sp_OAMethod @jResp, 'StringOf', @mapped_content_url OUT, 'tickets[i].attachments[j].thumbnails[k].mapped_content_url'
EXEC sp_OAMethod @jResp, 'StringOf', @size OUT, 'tickets[i].attachments[j].thumbnails[k].size'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'tickets[i].attachments[j].thumbnails[k].url'
EXEC sp_OAMethod @jResp, 'StringOf', @width OUT, 'tickets[i].attachments[j].thumbnails[k].width'
SELECT @k = @k + 1
END
SELECT @j = @j + 1
END
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/recover_many?ids=<string>
Postman Collection Item JSON
{
"name": "Recover Multiple Suspended Tickets",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
"recover_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) A comma separated list of ids of suspended tickets to recover."
}
]
},
"description": "Accepts up to 100 ids (the auto-generated id, not the ticket id.) Note that suspended tickets that fail to be recovered are still included in the response.\n\n#### Allowed For\n\n* Unrestricted agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/suspended_tickets/recover_many?ids=<string>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"suspended_tickets",
"recover_many"
],
"query": [
{
"key": "ids",
"value": "<string>",
"description": "(Required) A comma separated list of ids of suspended tickets to recover."
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"tickets\": [\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"author\": {\n \"email\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\"\n },\n \"brand_id\": \"<integer>\",\n \"cause\": \"<string>\",\n \"cause_id\": \"<integer>\",\n \"content\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"message_id\": \"<string>\",\n \"recipient\": \"<string>\",\n \"subject\": \"<string>\",\n \"ticket_id\": \"<integer>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"from\": {\n \"address\": \"<string>\",\n \"id\": \"<integer>\",\n \"name\": \"<string>\",\n \"title\": \"<string>\"\n },\n \"rel\": \"<string>\",\n \"to\": {\n \"address\": \"<string>\",\n \"name\": \"<string>\"\n },\n \"dolore58f\": -60495356.51097781\n }\n }\n },\n {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": 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}
]
}
