SQL Server / Support API / Update Item
Back to Collection Items
-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'PUT', 'https://example.zendesk.com/api/v2/dynamic_content/items/:dynamic_content_item_id'
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "item": {
-- "name": "<string>",
-- "default_locale_id": "<integer>",
-- "variants": [
-- {
-- "content": "<string>",
-- "locale_id": "<integer>",
-- "active": "<boolean>",
-- "created_at": "<dateTime>",
-- "default": "<boolean>",
-- "id": "<integer>",
-- "outdated": "<boolean>",
-- "updated_at": "<dateTime>",
-- "url": "<string>"
-- },
-- {
-- "content": "<string>",
-- "locale_id": "<integer>",
-- "active": "<boolean>",
-- "created_at": "<dateTime>",
-- "default": "<boolean>",
-- "id": "<integer>",
-- "outdated": "<boolean>",
-- "updated_at": "<dateTime>",
-- "url": "<string>"
-- }
-- ],
-- "created_at": "<dateTime>",
-- "id": "<integer>",
-- "outdated": "<boolean>",
-- "placeholder": "<string>",
-- "updated_at": "<dateTime>",
-- "url": "<string>"
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @content nvarchar(4000)
DECLARE @locale_id nvarchar(4000)
DECLARE @active nvarchar(4000)
DECLARE @created_at nvarchar(4000)
DECLARE @default nvarchar(4000)
DECLARE @id nvarchar(4000)
DECLARE @outdated nvarchar(4000)
DECLARE @updated_at nvarchar(4000)
DECLARE @url nvarchar(4000)
DECLARE @Name nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Name OUT, 'item.name'
DECLARE @Default_locale_id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Default_locale_id OUT, 'item.default_locale_id'
DECLARE @Created_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Created_at OUT, 'item.created_at'
DECLARE @Id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'item.id'
DECLARE @Outdated nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Outdated OUT, 'item.outdated'
DECLARE @Placeholder nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Placeholder OUT, 'item.placeholder'
DECLARE @Updated_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Updated_at OUT, 'item.updated_at'
DECLARE @v_Url nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @v_Url OUT, 'item.url'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'item.variants'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @content OUT, 'item.variants[i].content'
EXEC sp_OAMethod @jResp, 'StringOf', @locale_id OUT, 'item.variants[i].locale_id'
EXEC sp_OAMethod @jResp, 'StringOf', @active OUT, 'item.variants[i].active'
EXEC sp_OAMethod @jResp, 'StringOf', @created_at OUT, 'item.variants[i].created_at'
EXEC sp_OAMethod @jResp, 'StringOf', @default OUT, 'item.variants[i].default'
EXEC sp_OAMethod @jResp, 'StringOf', @id OUT, 'item.variants[i].id'
EXEC sp_OAMethod @jResp, 'StringOf', @outdated OUT, 'item.variants[i].outdated'
EXEC sp_OAMethod @jResp, 'StringOf', @updated_at OUT, 'item.variants[i].updated_at'
EXEC sp_OAMethod @jResp, 'StringOf', @url OUT, 'item.variants[i].url'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/dynamic_content/items/:dynamic_content_item_id
Postman Collection Item JSON
{
"name": "Update Item",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/dynamic_content/items/:dynamic_content_item_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"dynamic_content",
"items",
":dynamic_content_item_id"
],
"variable": [
{
"key": "dynamic_content_item_id",
"value": "<integer>"
}
]
},
"description": "The only attribute you can change is the name.\n\nTo add a variant to the item, or to update or delete the variants of the item, use the [Item Variants API](/api-reference/ticketing/ticket-management/dynamic_content_item_variants/#update-many-variants).\n\n#### Allowed For\n\n* Admins, Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/dynamic_content/items/:dynamic_content_item_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"dynamic_content",
"items",
":dynamic_content_item_id"
],
"variable": [
{
"key": "dynamic_content_item_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"item\": {\n \"name\": \"<string>\",\n \"default_locale_id\": \"<integer>\",\n \"variants\": [\n {\n \"content\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n },\n {\n \"content\": \"<string>\",\n \"locale_id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"id\": \"<integer>\",\n \"outdated\": \"<boolean>\",\n \"placeholder\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
