SQL Server / Support API / Update Automation
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
DECLARE @iTmp0 int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @resp int
EXEC sp_OAMethod @http, 'QuickRequest', @resp OUT, 'PUT', 'https://example.zendesk.com/api/v2/automations/:automation_id'
EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
IF @iTmp0 = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
RETURN
END
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @resp
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
EXEC @hr = sp_OADestroy @resp
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "automation": {
-- "actions": [
-- {
-- "field": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "active": "<boolean>",
-- "conditions": {
-- "all": [
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- }
-- ],
-- "any": [
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- },
-- {
-- "field": "<string>",
-- "operator": "<string>",
-- "value": "<string>"
-- }
-- ]
-- },
-- "created_at": "<dateTime>",
-- "default": "<boolean>",
-- "id": "<integer>",
-- "position": "<integer>",
-- "raw_title": "<string>",
-- "title": "<string>",
-- "updated_at": "<dateTime>"
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @field nvarchar(4000)
DECLARE @value nvarchar(4000)
DECLARE @operator nvarchar(4000)
DECLARE @Active nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Active OUT, 'automation.active'
DECLARE @Created_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Created_at OUT, 'automation.created_at'
DECLARE @Default nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Default OUT, 'automation.default'
DECLARE @Id nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'automation.id'
DECLARE @Position nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Position OUT, 'automation.position'
DECLARE @Raw_title nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Raw_title OUT, 'automation.raw_title'
DECLARE @Title nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Title OUT, 'automation.title'
DECLARE @Updated_at nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @Updated_at OUT, 'automation.updated_at'
DECLARE @i int
SELECT @i = 0
DECLARE @count_i int
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'automation.actions'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'automation.actions[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'automation.actions[i].value'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'automation.conditions.all'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'automation.conditions.all[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @operator OUT, 'automation.conditions.all[i].operator'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'automation.conditions.all[i].value'
SELECT @i = @i + 1
END
SELECT @i = 0
EXEC sp_OAMethod @jResp, 'SizeOfArray', @count_i OUT, 'automation.conditions.any'
WHILE @i < @count_i
BEGIN
EXEC sp_OASetProperty @jResp, 'I', @i
EXEC sp_OAMethod @jResp, 'StringOf', @field OUT, 'automation.conditions.any[i].field'
EXEC sp_OAMethod @jResp, 'StringOf', @operator OUT, 'automation.conditions.any[i].operator'
EXEC sp_OAMethod @jResp, 'StringOf', @value OUT, 'automation.conditions.any[i].value'
SELECT @i = @i + 1
END
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/automations/:automation_id
Postman Collection Item JSON
{
"name": "Update Automation",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations/:automation_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations",
":automation_id"
],
"variable": [
{
"key": "automation_id",
"value": "<integer>"
}
]
},
"description": "Updates an automation.\n\nUpdated automations must be unique and have at least one condition that is true only once or an action that nullifies at least one of the conditions. Active automations can have overlapping conditions but can't be identical.\n\nThe request must include the following conditions in the `all` array:\n- At least one time-based condition\n- At least one condition that checks one of the following fields: 'status', 'type', 'group_id', 'assignee_id', or 'requester_id'\n\n**Note**: Updating a condition or action updates both the `conditions` and `actions` arrays, clearing all existing values of both arrays. Include all your conditions and actions when updating any condition or action.\n**Note**: You might be restricted from updating some default automations.\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/automations/:automation_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"automations",
":automation_id"
],
"variable": [
{
"key": "automation_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"automation\": {\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"active\": \"<boolean>\",\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"title\": \"<string>\",\n \"updated_at\": \"<dateTime>\"\n }\n}"
}
]
}
