SQL Server / Support API / List Macro Action Definitions
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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
DECLARE @hr int
-- Important: Do not use nvarchar(max). See the warning about using nvarchar(max).
DECLARE @sTmp0 nvarchar(4000)
-- This example assumes the Chilkat API to have been previously unlocked.
-- See Global Unlock Sample for sample code.
DECLARE @http int
-- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
IF @hr <> 0
BEGIN
PRINT 'Failed to create ActiveX component'
RETURN
END
DECLARE @success int
EXEC sp_OASetProperty @http, 'BasicAuth', 1
EXEC sp_OASetProperty @http, 'Login', 'login'
EXEC sp_OASetProperty @http, 'Password', 'password'
EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Accept', 'application/json'
DECLARE @sbResponseBody int
-- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT
EXEC sp_OAMethod @http, 'QuickGetSb', @success OUT, 'https://example.zendesk.com/api/v2/macros/definitions', @sbResponseBody
IF @success = 0
BEGIN
EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
PRINT @sTmp0
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
RETURN
END
DECLARE @jResp int
-- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT
EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
EXEC sp_OASetProperty @jResp, 'EmitCompact', 0
PRINT 'Response Body:'
EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
PRINT @sTmp0
DECLARE @respStatusCode int
EXEC sp_OAGetProperty @http, 'LastStatus', @respStatusCode OUT
PRINT 'Response Status Code = ' + @respStatusCode
IF @respStatusCode >= 400
BEGIN
PRINT 'Response Header:'
EXEC sp_OAGetProperty @http, 'LastHeader', @sTmp0 OUT
PRINT @sTmp0
PRINT 'Failed.'
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
RETURN
END
-- Sample JSON response:
-- (Sample code for parsing the JSON response is shown below)
-- {
-- "definitions": {
-- "type": "object",
-- "properties": {
-- "actions": {
-- "type": "array",
-- "items": {
-- "type": "object",
-- "additionalProperties": true,
-- "properties": {}
-- },
-- "maxItems": 2
-- }
-- }
-- }
-- }
-- Sample code for parsing the JSON response...
-- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
DECLARE @v_Type nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @v_Type OUT, 'definitions.type'
DECLARE @ActionsType nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @ActionsType OUT, 'definitions.properties.actions.type'
DECLARE @ItemsType nvarchar(4000)
EXEC sp_OAMethod @jResp, 'StringOf', @ItemsType OUT, 'definitions.properties.actions.items.type'
DECLARE @AdditionalProperties int
EXEC sp_OAMethod @jResp, 'BoolOf', @AdditionalProperties OUT, 'definitions.properties.actions.items.additionalProperties'
DECLARE @MaxItems int
EXEC sp_OAMethod @jResp, 'IntOf', @MaxItems OUT, 'definitions.properties.actions.maxItems'
EXEC @hr = sp_OADestroy @http
EXEC @hr = sp_OADestroy @sbResponseBody
EXEC @hr = sp_OADestroy @jResp
END
GO
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/macros/definitions
Postman Collection Item JSON
{
"name": "List Macro Action Definitions",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"definitions"
]
},
"description": "Returns the definitions of the actions a macro can perform. For example,\none action can set the status of a ticket. The definition of the action\nincludes a title (\"Status\"), a type (\"list\"), and possible values. For a\nlist of support actions, see [Actions reference](/documentation/ticketing/reference-guides/actions-reference).\n\n#### Allowed For\n\n* Agents\n"
},
"response": [
{
"name": "Success Response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/macros/definitions",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"macros",
"definitions"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"definitions\": {\n \"type\": \"object\",\n \"properties\": {\n \"actions\": {\n \"type\": \"array\",\n \"items\": {\n \"type\": \"object\",\n \"additionalProperties\": true,\n \"properties\": {}\n },\n \"maxItems\": 2\n }\n }\n }\n}"
}
]
}