Chilkat Online Tools

SQL Server / Sunshine Conversations API / Create Switchboard Integration

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-- Important: See this note about string length limitations for strings returned by sp_OAMethod calls.
--
CREATE PROCEDURE ChilkatSample
AS
BEGIN
    DECLARE @hr int
    DECLARE @iTmp0 int
    -- Important: Do not use nvarchar(max).  See the warning about using nvarchar(max).
    DECLARE @sTmp0 nvarchar(4000)
    -- This example assumes the Chilkat API to have been previously unlocked.
    -- See Global Unlock Sample for sample code.

    DECLARE @http int
    -- Use "Chilkat_9_5_0.Http" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.Http', @http OUT
    IF @hr <> 0
    BEGIN
        PRINT 'Failed to create ActiveX component'
        RETURN
    END

    DECLARE @success int

    EXEC sp_OASetProperty @http, 'BasicAuth', 1
    EXEC sp_OASetProperty @http, 'Login', 'username'
    EXEC sp_OASetProperty @http, 'Password', 'password'

    -- Use this online tool to generate code from sample JSON: Generate Code to Create JSON

    -- The following JSON is sent in the request body.

    -- {
    --   "name": "bot",
    --   "integrationType": "zd:agentWorkspace",
    --   "deliverStandbyEvents": true,
    --   "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    --   "messageHistoryCount": 5
    -- }

    DECLARE @json int
    -- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @json OUT

    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'name', 'bot'
    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'integrationType', 'zd:agentWorkspace'
    EXEC sp_OAMethod @json, 'UpdateBool', @success OUT, 'deliverStandbyEvents', 1
    EXEC sp_OAMethod @json, 'UpdateString', @success OUT, 'nextSwitchboardIntegrationId', '5ef21b86e933b7355c11c606'
    EXEC sp_OAMethod @json, 'UpdateInt', @success OUT, 'messageHistoryCount', 5

    EXEC sp_OAMethod @http, 'SetRequestHeader', NULL, 'Content-Type', 'application/json'

    DECLARE @resp int
    EXEC sp_OAMethod @http, 'PostJson3', @resp OUT, 'https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations', 'application/json', @json
    EXEC sp_OAGetProperty @http, 'LastMethodSuccess', @iTmp0 OUT
    IF @iTmp0 = 0
      BEGIN
        EXEC sp_OAGetProperty @http, 'LastErrorText', @sTmp0 OUT
        PRINT @sTmp0
        EXEC @hr = sp_OADestroy @http
        EXEC @hr = sp_OADestroy @json
        RETURN
      END

    DECLARE @sbResponseBody int
    -- Use "Chilkat_9_5_0.StringBuilder" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.StringBuilder', @sbResponseBody OUT

    EXEC sp_OAMethod @resp, 'GetBodySb', @success OUT, @sbResponseBody

    DECLARE @jResp int
    -- Use "Chilkat_9_5_0.JsonObject" for versions of Chilkat < 10.0.0
    EXEC @hr = sp_OACreate 'Chilkat.JsonObject', @jResp OUT

    EXEC sp_OAMethod @jResp, 'LoadSb', @success OUT, @sbResponseBody
    EXEC sp_OASetProperty @jResp, 'EmitCompact', 0


    PRINT 'Response Body:'
    EXEC sp_OAMethod @jResp, 'Emit', @sTmp0 OUT
    PRINT @sTmp0

    DECLARE @respStatusCode int
    EXEC sp_OAGetProperty @resp, 'StatusCode', @respStatusCode OUT

    PRINT 'Response Status Code = ' + @respStatusCode
    IF @respStatusCode >= 400
      BEGIN

        PRINT 'Response Header:'
        EXEC sp_OAGetProperty @resp, 'Header', @sTmp0 OUT
        PRINT @sTmp0

        PRINT 'Failed.'
        EXEC @hr = sp_OADestroy @resp

        EXEC @hr = sp_OADestroy @http
        EXEC @hr = sp_OADestroy @json
        EXEC @hr = sp_OADestroy @sbResponseBody
        EXEC @hr = sp_OADestroy @jResp
        RETURN
      END
    EXEC @hr = sp_OADestroy @resp

    -- Sample JSON response:
    -- (Sample code for parsing the JSON response is shown below)

    -- {
    --   "switchboardIntegration": {
    --     "id": "5ef21b86e933b7355c11c604",
    --     "name": "bot",
    --     "integrationId": "5ef21b86e933b7355c11c605",
    --     "integrationType": "zd:agentWorkspace",
    --     "deliverStandbyEvents": true,
    --     "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    --     "messageHistoryCount": 5
    --   }
    -- }

    -- Sample code for parsing the JSON response...
    -- Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

    DECLARE @Id nvarchar(4000)
    EXEC sp_OAMethod @jResp, 'StringOf', @Id OUT, 'switchboardIntegration.id'
    DECLARE @Name nvarchar(4000)
    EXEC sp_OAMethod @jResp, 'StringOf', @Name OUT, 'switchboardIntegration.name'
    DECLARE @IntegrationId nvarchar(4000)
    EXEC sp_OAMethod @jResp, 'StringOf', @IntegrationId OUT, 'switchboardIntegration.integrationId'
    DECLARE @IntegrationType nvarchar(4000)
    EXEC sp_OAMethod @jResp, 'StringOf', @IntegrationType OUT, 'switchboardIntegration.integrationType'
    DECLARE @DeliverStandbyEvents int
    EXEC sp_OAMethod @jResp, 'BoolOf', @DeliverStandbyEvents OUT, 'switchboardIntegration.deliverStandbyEvents'
    DECLARE @NextSwitchboardIntegrationId nvarchar(4000)
    EXEC sp_OAMethod @jResp, 'StringOf', @NextSwitchboardIntegrationId OUT, 'switchboardIntegration.nextSwitchboardIntegrationId'
    DECLARE @MessageHistoryCount int
    EXEC sp_OAMethod @jResp, 'IntOf', @MessageHistoryCount OUT, 'switchboardIntegration.messageHistoryCount'

    EXEC @hr = sp_OADestroy @http
    EXEC @hr = sp_OADestroy @json
    EXEC @hr = sp_OADestroy @sbResponseBody
    EXEC @hr = sp_OADestroy @jResp


END
GO

Curl Command

curl -X POST
	-u 'username:password'
	-H "Content-Type: application/json"
	-d '{
    "name": "bot",
    "integrationType": "zd:agentWorkspace",
    "deliverStandbyEvents": true,
    "nextSwitchboardIntegrationId": "5ef21b86e933b7355c11c606",
    "messageHistoryCount": 5
}'
https://domain.com/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations

Postman Collection Item JSON

{
  "name": "Create Switchboard Integration",
  "_postman_id": "9dc9c6be-a814-4995-8787-f493a5aa11d2",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
    },
    "url": {
      "raw": "{{url}}/v2/apps/{{appId}}/switchboards/:switchboardId/switchboardIntegrations",
      "host": [
        "{{url}}"
      ],
      "path": [
        "v2",
        "apps",
        "{{appId}}",
        "switchboards",
        ":switchboardId",
        "switchboardIntegrations"
      ],
      "variable": [
        {
          "key": "switchboardId"
        }
      ]
    },
    "description": "Create a switchboard integration."
  },
  "response": [
    {
      "id": "39839588-4599-4f5d-93a9-03ca6b518509",
      "name": "Only one switchboard per app can be created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Bad Request",
      "code": 400,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "8d11acac-f676-4126-9ead-4c6524fb9f64",
      "name": "Switchboard not found",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Not Found",
      "code": 404,
      "_postman_previewlanguage": "text",
      "header": [
        {
          "key": "Content-Type",
          "value": "text/plain"
        }
      ],
      "cookie": [
      ],
      "body": ""
    },
    {
      "id": "e3926a73-1ec1-4910-b9b4-0ea1500954eb",
      "name": "Created",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": {
              "content": "Added as a part of security scheme: bearer",
              "type": "text/plain"
            },
            "key": "Authorization",
            "value": "Bearer <token>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n    \"name\": \"bot\",\n    \"integrationType\": \"zd:agentWorkspace\",\n    \"deliverStandbyEvents\": true,\n    \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n    \"messageHistoryCount\": 5\n}"
        },
        "url": {
          "raw": "{{baseUrl}}/v2/apps/:appId/switchboards/:switchboardId/switchboardIntegrations",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "v2",
            "apps",
            ":appId",
            "switchboards",
            ":switchboardId",
            "switchboardIntegrations"
          ],
          "variable": [
            {
              "key": "appId"
            },
            {
              "key": "switchboardId"
            }
          ]
        }
      },
      "status": "Created",
      "code": 201,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n \"switchboardIntegration\": {\n  \"id\": \"5ef21b86e933b7355c11c604\",\n  \"name\": \"bot\",\n  \"integrationId\": \"5ef21b86e933b7355c11c605\",\n  \"integrationType\": \"zd:agentWorkspace\",\n  \"deliverStandbyEvents\": true,\n  \"nextSwitchboardIntegrationId\": \"5ef21b86e933b7355c11c606\",\n  \"messageHistoryCount\": 5\n }\n}"
    }
  ]
}