Ruby / Support API / Create Or Update Many Users
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require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
# Use this online tool to generate code from sample JSON: Generate Code to Create JSON
# The following JSON is sent in the request body.
# {
# "users": [
# {
# "name": "<string>",
# "email": "<string>",
# "custom_role_id": "<integer>",
# "external_id": "<string>",
# "identities": [
# {
# "type": "<string>",
# "value": "<string>"
# },
# {
# "type": "<string>",
# "value": "<string>"
# }
# ],
# "organization": {
# "name": "<string>"
# },
# "organization_id": "<integer>",
# "role": "<string>"
# },
# {
# "name": "<string>",
# "email": "<string>",
# "custom_role_id": "<integer>",
# "external_id": "<string>",
# "identities": [
# {
# "type": "<string>",
# "value": "<string>"
# },
# {
# "type": "<string>",
# "value": "<string>"
# }
# ],
# "organization": {
# "name": "<string>"
# },
# "organization_id": "<integer>",
# "role": "<string>"
# }
# ]
# }
json = Chilkat::CkJsonObject.new()
json.UpdateString("users[0].name","<string>")
json.UpdateString("users[0].email","<string>")
json.UpdateString("users[0].custom_role_id","<integer>")
json.UpdateString("users[0].external_id","<string>")
json.UpdateString("users[0].identities[0].type","<string>")
json.UpdateString("users[0].identities[0].value","<string>")
json.UpdateString("users[0].identities[1].type","<string>")
json.UpdateString("users[0].identities[1].value","<string>")
json.UpdateString("users[0].organization.name","<string>")
json.UpdateString("users[0].organization_id","<integer>")
json.UpdateString("users[0].role","<string>")
json.UpdateString("users[1].name","<string>")
json.UpdateString("users[1].email","<string>")
json.UpdateString("users[1].custom_role_id","<integer>")
json.UpdateString("users[1].external_id","<string>")
json.UpdateString("users[1].identities[0].type","<string>")
json.UpdateString("users[1].identities[0].value","<string>")
json.UpdateString("users[1].identities[1].type","<string>")
json.UpdateString("users[1].identities[1].value","<string>")
json.UpdateString("users[1].organization.name","<string>")
json.UpdateString("users[1].organization_id","<integer>")
json.UpdateString("users[1].role","<string>")
http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")
# resp is a CkHttpResponse
resp = http.PostJson3("https://example.zendesk.com/api/v2/users/create_or_update_many","application/json",json)
if (http.get_LastMethodSuccess() == false)
print http.lastErrorText() + "\n";
exit
end
sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print resp.header() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "job_status": {
# "id": "<string>",
# "message": "<string>",
# "progress": "<integer>",
# "results": [
# {
# "id": "<integer>",
# "index": "<integer>"
# },
# {
# "id": "<integer>",
# "index": "<integer>"
# }
# ],
# "status": "<string>",
# "total": "<integer>",
# "url": "<string>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Id = jResp.stringOf("job_status.id")
Message = jResp.stringOf("job_status.message")
Progress = jResp.stringOf("job_status.progress")
Status = jResp.stringOf("job_status.status")
Total = jResp.stringOf("job_status.total")
v_Url = jResp.stringOf("job_status.url")
i = 0
count_i = jResp.SizeOfArray("job_status.results")
while i < count_i
jResp.put_I(i)
id = jResp.stringOf("job_status.results[i].id")
index = jResp.stringOf("job_status.results[i].index")
i = i + 1
end
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"users": [
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
},
{
"name": "<string>",
"email": "<string>",
"custom_role_id": "<integer>",
"external_id": "<string>",
"identities": [
{
"type": "<string>",
"value": "<string>"
},
{
"type": "<string>",
"value": "<string>"
}
],
"organization": {
"name": "<string>"
},
"organization_id": "<integer>",
"role": "<string>"
}
]
}'
https://example.zendesk.com/api/v2/users/create_or_update_many
Postman Collection Item JSON
{
"name": "Create Or Update Many Users",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
},
"description": "Accepts an array of up to 100 user objects. For each user, the user is created if it does not\nalready exist, or the existing user is updated.\n\n**Note**: To protect the data in your Zendesk account, bulk user imports are not enabled by default in Zendesk accounts. The account owner must contact [Zendesk Customer Support](https://support.zendesk.com/hc/en-us/articles/4408843597850) to enable the imports. A 403 Forbidden\nerror is returned if data imports are not enabled. \n\nEach individual user object can identify an existing user by `email` or by `external_id`.\n\nThis endpoint returns a `job_status` [JSON object](/api-reference/ticketing/ticket-management/job_statuses/#json-format) and queues a background job to do the work.\nUse the [Show Job Status](/api-reference/ticketing/ticket-management/job_statuses/#show-job-status) endpoint to check for the job's completion.\n\n#### Allowed For\n\n* Agents, with restrictions on certain actions\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"users\": [\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n },\n {\n \"name\": \"<string>\",\n \"email\": \"<string>\",\n \"custom_role_id\": \"<integer>\",\n \"external_id\": \"<string>\",\n \"identities\": [\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"type\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"organization\": {\n \"name\": \"<string>\"\n },\n \"organization_id\": \"<integer>\",\n \"role\": \"<string>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/users/create_or_update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"users",
"create_or_update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"job_status\": {\n \"id\": \"<string>\",\n \"message\": \"<string>\",\n \"progress\": \"<integer>\",\n \"results\": [\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"index\": \"<integer>\"\n }\n ],\n \"status\": \"<string>\",\n \"total\": \"<integer>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
