Ruby / Support API / Update Many Triggers
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require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
# Use this online tool to generate code from sample JSON: Generate Code to Create JSON
# The following JSON is sent in the request body.
# {
# "triggers": [
# {
# "id": "<integer>",
# "active": "<boolean>",
# "category_id": "<string>",
# "position": "<integer>"
# },
# {
# "id": "<integer>",
# "active": "<boolean>",
# "category_id": "<string>",
# "position": "<integer>"
# }
# ]
# }
json = Chilkat::CkJsonObject.new()
json.UpdateString("triggers[0].id","<integer>")
json.UpdateString("triggers[0].active","<boolean>")
json.UpdateString("triggers[0].category_id","<string>")
json.UpdateString("triggers[0].position","<integer>")
json.UpdateString("triggers[1].id","<integer>")
json.UpdateString("triggers[1].active","<boolean>")
json.UpdateString("triggers[1].category_id","<string>")
json.UpdateString("triggers[1].position","<integer>")
http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")
sbRequestBody = Chilkat::CkStringBuilder.new()
json.EmitSb(sbRequestBody)
# resp is a CkHttpResponse
resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/triggers/update_many",sbRequestBody,"utf-8","application/json",false,false)
if (http.get_LastMethodSuccess() == false)
print http.lastErrorText() + "\n";
exit
end
sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print resp.header() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "count": "<integer>",
# "next_page": "<string>",
# "previous_page": "<string>",
# "triggers": [
# {
# "conditions": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "actions": [
# {
# "field": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "value": "<string>"
# }
# ],
# "title": "<string>",
# "active": "<boolean>",
# "category_id": "<string>",
# "created_at": "<string>",
# "default": "<boolean>",
# "description": "<string>",
# "id": "<integer>",
# "position": "<integer>",
# "raw_title": "<string>",
# "updated_at": "<string>",
# "url": "<string>"
# },
# {
# "conditions": {
# "all": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ],
# "any": [
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "operator": "<string>",
# "value": "<string>"
# }
# ]
# },
# "actions": [
# {
# "field": "<string>",
# "value": "<string>"
# },
# {
# "field": "<string>",
# "value": "<string>"
# }
# ],
# "title": "<string>",
# "active": "<boolean>",
# "category_id": "<string>",
# "created_at": "<string>",
# "default": "<boolean>",
# "description": "<string>",
# "id": "<integer>",
# "position": "<integer>",
# "raw_title": "<string>",
# "updated_at": "<string>",
# "url": "<string>"
# }
# ]
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
count = jResp.stringOf("count")
next_page = jResp.stringOf("next_page")
previous_page = jResp.stringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("triggers")
while i < count_i
jResp.put_I(i)
title = jResp.stringOf("triggers[i].title")
active = jResp.stringOf("triggers[i].active")
category_id = jResp.stringOf("triggers[i].category_id")
created_at = jResp.stringOf("triggers[i].created_at")
default = jResp.stringOf("triggers[i].default")
description = jResp.stringOf("triggers[i].description")
id = jResp.stringOf("triggers[i].id")
position = jResp.stringOf("triggers[i].position")
raw_title = jResp.stringOf("triggers[i].raw_title")
updated_at = jResp.stringOf("triggers[i].updated_at")
url = jResp.stringOf("triggers[i].url")
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.all")
while j < count_j
jResp.put_J(j)
field = jResp.stringOf("triggers[i].conditions.all[j].field")
operator = jResp.stringOf("triggers[i].conditions.all[j].operator")
value = jResp.stringOf("triggers[i].conditions.all[j].value")
j = j + 1
end
j = 0
count_j = jResp.SizeOfArray("triggers[i].conditions.any")
while j < count_j
jResp.put_J(j)
field = jResp.stringOf("triggers[i].conditions.any[j].field")
operator = jResp.stringOf("triggers[i].conditions.any[j].operator")
value = jResp.stringOf("triggers[i].conditions.any[j].value")
j = j + 1
end
j = 0
count_j = jResp.SizeOfArray("triggers[i].actions")
while j < count_j
jResp.put_J(j)
field = jResp.stringOf("triggers[i].actions[j].field")
value = jResp.stringOf("triggers[i].actions[j].value")
j = j + 1
end
i = i + 1
end
Curl Command
curl -u login:password -X PUT
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"triggers": [
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
},
{
"id": "<integer>",
"active": "<boolean>",
"category_id": "<string>",
"position": "<integer>"
}
]
}'
https://example.zendesk.com/api/v2/triggers/update_many
Postman Collection Item JSON
{
"name": "Update Many Triggers",
"request": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
},
"description": "Updates the position or the active status of multiple triggers. Any additional properties are ignored.\n\n#### Allowed For\n\n* Agents\n\n#### Request Parameters\n\nThe PUT request expects a `triggers` object that lists the triggers to update.\n\nEach trigger may have the following properties:\n\n| Name | Mandatory | Description\n| -------- | --------- | -----------\n| id | yes | The ID of the trigger to update\n| position | no | The new position of the trigger\n| active | no | The active status of the trigger (true or false)\n| category_id | no | The ID of the new category the trigger is to be moved to\n\n#### Example Request\n\n```js\n{\n \"triggers\": [\n {\"id\": 25, \"position\": 3},\n {\"id\": 23, \"position\": 5},\n {\"id\": 27, \"position\": 9},\n {\"id\": 22, \"position\": 7}\n ]\n}\n```\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"triggers\": [\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n },\n {\n \"id\": \"<integer>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"position\": \"<integer>\"\n }\n ]\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/triggers/update_many",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"triggers",
"update_many"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"count\": \"<integer>\",\n \"next_page\": \"<string>\",\n \"previous_page\": \"<string>\",\n \"triggers\": [\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n },\n {\n \"conditions\": {\n \"all\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"any\": [\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"operator\": \"<string>\",\n \"value\": \"<string>\"\n }\n ]\n },\n \"actions\": [\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n },\n {\n \"field\": \"<string>\",\n \"value\": \"<string>\"\n }\n ],\n \"title\": \"<string>\",\n \"active\": \"<boolean>\",\n \"category_id\": \"<string>\",\n \"created_at\": \"<string>\",\n \"default\": \"<boolean>\",\n \"description\": \"<string>\",\n \"id\": \"<integer>\",\n \"position\": \"<integer>\",\n \"raw_title\": \"<string>\",\n \"updated_at\": \"<string>\",\n \"url\": \"<string>\"\n }\n ]\n}"
}
]
}
