Chilkat Online Tools

Ruby / Support API / Delete Ticket

Back to Collection Items

require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")

# resp is a CkHttpResponse
resp = http.QuickRequest("DELETE","https://example.zendesk.com/api/v2/tickets/:ticket_id")
if (http.get_LastMethodSuccess() == false)
    print http.lastErrorText() + "\n";
    exit
end

print resp.get_StatusCode().to_s() + "\n";
print resp.bodyStr() + "\n";

Curl Command

curl  -u login:password -X DELETE
https://example.zendesk.com/api/v2/tickets/:ticket_id

Postman Collection Item JSON

{
  "name": "Delete Ticket",
  "request": {
    "method": "DELETE",
    "header": [
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "tickets",
        ":ticket_id"
      ],
      "variable": [
        {
          "key": "ticket_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Allowed For\n\n* Admins\n* Agents with permission to delete tickets\n\nAgent delete permissions are set in Support. See\n[Deleting tickets](https://support.zendesk.com/hc/en-us/articles/203690936)\nin the Support Help Center.\n\n#### Ticket deletion rate limit\n\nYou can delete 400 tickets every 1 minute using this endpoint.\nThe rate limiting mechanism behaves as described in\n[Rate limits](/api-reference/introduction/rate-limits/) in the API introduction.\nZendesk recommends that you obey the Retry-After header values.\nTo delete many tickets, you may use [Bulk Delete Tickets](/api-reference/ticketing/tickets/tickets/#bulk-delete-tickets)."
  },
  "response": [
    {
      "name": "No content",
      "originalRequest": {
        "method": "DELETE",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "tickets",
            ":ticket_id"
          ],
          "variable": [
            {
              "key": "ticket_id"
            }
          ]
        }
      },
      "status": "No Content",
      "code": 204,
      "_postman_previewlanguage": "text",
      "header": [
      ],
      "cookie": [
      ],
      "body": null
    }
  ]
}