Ruby / Support API / Update Ticket Form
Back to Collection Items
require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
http.SetRequestHeader("Accept","application/json")
# resp is a CkHttpResponse
resp = http.QuickRequest("PUT","https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id")
if (http.get_LastMethodSuccess() == false)
print http.lastErrorText() + "\n";
exit
end
sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print resp.header() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "ticket_form": {
# "name": "<string>",
# "active": "<boolean>",
# "agent_conditions": [
# {
# "aliqua6": "proident deserunt",
# "Lorem_d": "cillum dolor Excepteur ut",
# "mollit_cf": -33059877,
# "ullamco_f7": "dolore occaeca"
# },
# {
# "consequate_": 29214347.18513973,
# "consectetur_00": 83697330,
# "laborum50": "cillum Ut"
# }
# ],
# "created_at": "<dateTime>",
# "default": "<boolean>",
# "display_name": "<string>",
# "end_user_conditions": [
# {
# "irure__c": false,
# "Excepteur_38": -15203265.607602075,
# "sunt_8": "culpa laboris Ut"
# },
# {
# "nulla_48": "quis esse",
# "ullamco_f6": -25516091.19614251
# }
# ],
# "end_user_visible": "<boolean>",
# "id": "<integer>",
# "in_all_brands": "<boolean>",
# "position": "<integer>",
# "raw_display_name": "<string>",
# "raw_name": "<string>",
# "restricted_brand_ids": [
# "<integer>",
# "<integer>"
# ],
# "ticket_field_ids": [
# "<integer>",
# "<integer>"
# ],
# "updated_at": "<dateTime>",
# "url": "<string>"
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Name = jResp.stringOf("ticket_form.name")
Active = jResp.stringOf("ticket_form.active")
Created_at = jResp.stringOf("ticket_form.created_at")
Default = jResp.stringOf("ticket_form.default")
Display_name = jResp.stringOf("ticket_form.display_name")
End_user_visible = jResp.stringOf("ticket_form.end_user_visible")
Id = jResp.stringOf("ticket_form.id")
In_all_brands = jResp.stringOf("ticket_form.in_all_brands")
Position = jResp.stringOf("ticket_form.position")
Raw_display_name = jResp.stringOf("ticket_form.raw_display_name")
Raw_name = jResp.stringOf("ticket_form.raw_name")
Updated_at = jResp.stringOf("ticket_form.updated_at")
v_Url = jResp.stringOf("ticket_form.url")
i = 0
count_i = jResp.SizeOfArray("ticket_form.agent_conditions")
while i < count_i
jResp.put_I(i)
aliqua6 = jResp.stringOf("ticket_form.agent_conditions[i].aliqua6")
Lorem_d = jResp.stringOf("ticket_form.agent_conditions[i].Lorem_d")
mollit_cf = jResp.IntOf("ticket_form.agent_conditions[i].mollit_cf")
ullamco_f7 = jResp.stringOf("ticket_form.agent_conditions[i].ullamco_f7")
consequate_ = jResp.stringOf("ticket_form.agent_conditions[i].consequate_")
consectetur_00 = jResp.IntOf("ticket_form.agent_conditions[i].consectetur_00")
laborum50 = jResp.stringOf("ticket_form.agent_conditions[i].laborum50")
i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("ticket_form.end_user_conditions")
while i < count_i
jResp.put_I(i)
irure__c = jResp.BoolOf("ticket_form.end_user_conditions[i].irure__c")
Excepteur_38 = jResp.stringOf("ticket_form.end_user_conditions[i].Excepteur_38")
sunt_8 = jResp.stringOf("ticket_form.end_user_conditions[i].sunt_8")
nulla_48 = jResp.stringOf("ticket_form.end_user_conditions[i].nulla_48")
ullamco_f6 = jResp.stringOf("ticket_form.end_user_conditions[i].ullamco_f6")
i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("ticket_form.restricted_brand_ids")
while i < count_i
jResp.put_I(i)
strVal = jResp.stringOf("ticket_form.restricted_brand_ids[i]")
i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("ticket_form.ticket_field_ids")
while i < count_i
jResp.put_I(i)
strVal = jResp.stringOf("ticket_form.ticket_field_ids[i]")
i = i + 1
end
Curl Command
curl -u login:password -X PUT
-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms/:ticket_form_id
Postman Collection Item JSON
{
"name": "Update Ticket Form",
"request": {
"method": "PUT",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n* Admins\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "PUT",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"ticket_forms",
":ticket_form_id"
],
"variable": [
{
"key": "ticket_form_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket_form\": {\n \"name\": \"<string>\",\n \"active\": \"<boolean>\",\n \"agent_conditions\": [\n {\n \"aliqua6\": \"proident deserunt\",\n \"Lorem_d\": \"cillum dolor Excepteur ut\",\n \"mollit_cf\": -33059877,\n \"ullamco_f7\": \"dolore occaeca\"\n },\n {\n \"consequate_\": 29214347.18513973,\n \"consectetur_00\": 83697330,\n \"laborum50\": \"cillum Ut\"\n }\n ],\n \"created_at\": \"<dateTime>\",\n \"default\": \"<boolean>\",\n \"display_name\": \"<string>\",\n \"end_user_conditions\": [\n {\n \"irure__c\": false,\n \"Excepteur_38\": -15203265.607602075,\n \"sunt_8\": \"culpa laboris Ut\"\n },\n {\n \"nulla_48\": \"quis esse\",\n \"ullamco_f6\": -25516091.19614251\n }\n ],\n \"end_user_visible\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"in_all_brands\": \"<boolean>\",\n \"position\": \"<integer>\",\n \"raw_display_name\": \"<string>\",\n \"raw_name\": \"<string>\",\n \"restricted_brand_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"ticket_field_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\"\n }\n}"
}
]
}
