Chilkat Online Tools

Ruby / Support API / List Search Results

Back to Collection Items

require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")

queryParams = Chilkat::CkJsonObject.new()
queryParams.UpdateString("query","<string>")
queryParams.UpdateString("sort_by","<string>")
queryParams.UpdateString("sort_order","<string>")

http.SetRequestHeader("Accept","application/json")

# resp is a CkHttpResponse
resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/search",queryParams)
if (http.get_LastMethodSuccess() == false)
    print http.lastErrorText() + "\n";
    exit
end

sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)

jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)

print "Response Body:" + "\n";
print jResp.emit() + "\n";

respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
    print "Response Header:" + "\n";
    print resp.header() + "\n";
    print "Failed." + "\n";

    exit
end

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "count": "<integer>",
#   "facets": "<string>",
#   "next_page": "<string>",
#   "previous_page": "<string>",
#   "results": [
#     {
#       "created_at": "<string>",
#       "default": "<boolean>",
#       "deleted": "<boolean>",
#       "description": "<string>",
#       "id": "<integer>",
#       "name": "<string>",
#       "result_type": "<string>",
#       "updated_at": "<string>",
#       "url": "<string>"
#     },
#     {
#       "created_at": "<string>",
#       "default": "<boolean>",
#       "deleted": "<boolean>",
#       "description": "<string>",
#       "id": "<integer>",
#       "name": "<string>",
#       "result_type": "<string>",
#       "updated_at": "<string>",
#       "url": "<string>"
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

count = jResp.stringOf("count")
facets = jResp.stringOf("facets")
next_page = jResp.stringOf("next_page")
previous_page = jResp.stringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("results")
while i < count_i
    jResp.put_I(i)
    created_at = jResp.stringOf("results[i].created_at")
    default = jResp.stringOf("results[i].default")
    deleted = jResp.stringOf("results[i].deleted")
    description = jResp.stringOf("results[i].description")
    id = jResp.stringOf("results[i].id")
    name = jResp.stringOf("results[i].name")
    result_type = jResp.stringOf("results[i].result_type")
    updated_at = jResp.stringOf("results[i].updated_at")
    url = jResp.stringOf("results[i].url")
    i = i + 1
end

Curl Command

curl  -u login:password -G -d "query=%3Cstring%3E"
	-d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/search

Postman Collection Item JSON

{
  "name": "List Search Results",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "search"
      ],
      "query": [
        {
          "key": "query",
          "value": "<string>",
          "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
        },
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of `asc` or `desc`.  Defaults to `desc`"
        }
      ]
    },
    "description": "Use the ampersand character (&) to append the `sort_by` or `sort_order` parameters to the URL.\n\nFor examples, see [Searching with Zendesk API](/documentation/ticketing/using-the-zendesk-api/searching-with-the-zendesk-api).\n\n#### Pagination\n\n* Offset pagination only\n\nOffset pagination may result in duplicate results when paging. You can also use the \n[Export Search Results](/api-reference/ticketing/ticket-management/search/#export-search-results) endpoint, which \nuses cursor-based pagination and doesn't return duplicate results. See \n[Pagination](/api-reference/introduction/pagination/) for more information.\n\n#### Allowed For\n\n* Admins, Agents and Light Agents\n\n\n#### Errors JSON Format\n\nErrors are represented as JSON objects which have the following keys:\n\n| Name                  | Type                 | Comment\n| --------------------- | ---------------------| --------------------\n| error                 | string               | The type of error. Examples: \"unavailable\", \"invalid\"\n| description           | string               |\n\n##### Example Error\n```js\n{\n  \"error\": \"unavailable\",\n  \"description\": \"Sorry, we could not complete your search query. Please try again in a moment.\"\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/search?query=<string>&sort_by=<string>&sort_order=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "search"
          ],
          "query": [
            {
              "key": "query",
              "value": "<string>",
              "description": "(Required) The search query. See [Query basics](#query-basics) above. For details on the query syntax, see the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226)"
            },
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "One of `updated_at`, `created_at`, `priority`, `status`, or `ticket_type`. Defaults to sorting by relevance"
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of `asc` or `desc`.  Defaults to `desc`"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"facets\": \"<string>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"results\": [\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"deleted\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"result_type\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}