Chilkat Online Tools

Ruby / Support API / Suspended Ticket Attachments

Back to Collection Items

require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")

http.SetRequestHeader("Accept","application/json")

# resp is a CkHttpResponse
resp = http.QuickRequest("POST","https://example.zendesk.com/api/v2/suspended_tickets/attachments")
if (http.get_LastMethodSuccess() == false)
    print http.lastErrorText() + "\n";
    exit
end

sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)

jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)

print "Response Body:" + "\n";
print jResp.emit() + "\n";

respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
    print "Response Header:" + "\n";
    print resp.header() + "\n";
    print "Failed." + "\n";

    exit
end

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "upload": {
#     "attachments": [
#       {
#         "content_type": "<string>",
#         "content_url": "<string>",
#         "deleted": "<boolean>",
#         "file_name": "<string>",
#         "height": "<string>",
#         "id": "<integer>",
#         "inline": "<boolean>",
#         "malware_access_override": "<boolean>",
#         "malware_scan_result": "<string>",
#         "mapped_content_url": "<string>",
#         "size": "<integer>",
#         "url": "<string>",
#         "width": "<string>",
#         "thumbnails": [
#           {
#             "content_type": "<string>",
#             "content_url": "<string>",
#             "deleted": "<boolean>",
#             "file_name": "<string>",
#             "height": "<string>",
#             "id": "<integer>",
#             "inline": "<boolean>",
#             "malware_access_override": "<boolean>",
#             "malware_scan_result": "<string>",
#             "mapped_content_url": "<string>",
#             "size": "<integer>",
#             "url": "<string>",
#             "width": "<string>"
#           },
#           {
#             "content_type": "<string>",
#             "content_url": "<string>",
#             "deleted": "<boolean>",
#             "file_name": "<string>",
#             "height": "<string>",
#             "id": "<integer>",
#             "inline": "<boolean>",
#             "malware_access_override": "<boolean>",
#             "malware_scan_result": "<string>",
#             "mapped_content_url": "<string>",
#             "size": "<integer>",
#             "url": "<string>",
#             "width": "<string>"
#           }
#         ]
#       },
#       {
#         "content_type": "<string>",
#         "content_url": "<string>",
#         "deleted": "<boolean>",
#         "file_name": "<string>",
#         "height": "<string>",
#         "id": "<integer>",
#         "inline": "<boolean>",
#         "malware_access_override": "<boolean>",
#         "malware_scan_result": "<string>",
#         "mapped_content_url": "<string>",
#         "size": "<integer>",
#         "url": "<string>",
#         "width": "<string>",
#         "thumbnails": [
#           {
#             "content_type": "<string>",
#             "content_url": "<string>",
#             "deleted": "<boolean>",
#             "file_name": "<string>",
#             "height": "<string>",
#             "id": "<integer>",
#             "inline": "<boolean>",
#             "malware_access_override": "<boolean>",
#             "malware_scan_result": "<string>",
#             "mapped_content_url": "<string>",
#             "size": "<integer>",
#             "url": "<string>",
#             "width": "<string>"
#           },
#           {
#             "content_type": "<string>",
#             "content_url": "<string>",
#             "deleted": "<boolean>",
#             "file_name": "<string>",
#             "height": "<string>",
#             "id": "<integer>",
#             "inline": "<boolean>",
#             "malware_access_override": "<boolean>",
#             "malware_scan_result": "<string>",
#             "mapped_content_url": "<string>",
#             "size": "<integer>",
#             "url": "<string>",
#             "width": "<string>"
#           }
#         ]
#       }
#     ],
#     "token": "<string>"
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Token = jResp.stringOf("upload.token")
i = 0
count_i = jResp.SizeOfArray("upload.attachments")
while i < count_i
    jResp.put_I(i)
    content_type = jResp.stringOf("upload.attachments[i].content_type")
    content_url = jResp.stringOf("upload.attachments[i].content_url")
    deleted = jResp.stringOf("upload.attachments[i].deleted")
    file_name = jResp.stringOf("upload.attachments[i].file_name")
    height = jResp.stringOf("upload.attachments[i].height")
    id = jResp.stringOf("upload.attachments[i].id")
    inline = jResp.stringOf("upload.attachments[i].inline")
    malware_access_override = jResp.stringOf("upload.attachments[i].malware_access_override")
    malware_scan_result = jResp.stringOf("upload.attachments[i].malware_scan_result")
    mapped_content_url = jResp.stringOf("upload.attachments[i].mapped_content_url")
    size = jResp.stringOf("upload.attachments[i].size")
    url = jResp.stringOf("upload.attachments[i].url")
    width = jResp.stringOf("upload.attachments[i].width")
    j = 0
    count_j = jResp.SizeOfArray("upload.attachments[i].thumbnails")
    while j < count_j
        jResp.put_J(j)
        content_type = jResp.stringOf("upload.attachments[i].thumbnails[j].content_type")
        content_url = jResp.stringOf("upload.attachments[i].thumbnails[j].content_url")
        deleted = jResp.stringOf("upload.attachments[i].thumbnails[j].deleted")
        file_name = jResp.stringOf("upload.attachments[i].thumbnails[j].file_name")
        height = jResp.stringOf("upload.attachments[i].thumbnails[j].height")
        id = jResp.stringOf("upload.attachments[i].thumbnails[j].id")
        inline = jResp.stringOf("upload.attachments[i].thumbnails[j].inline")
        malware_access_override = jResp.stringOf("upload.attachments[i].thumbnails[j].malware_access_override")
        malware_scan_result = jResp.stringOf("upload.attachments[i].thumbnails[j].malware_scan_result")
        mapped_content_url = jResp.stringOf("upload.attachments[i].thumbnails[j].mapped_content_url")
        size = jResp.stringOf("upload.attachments[i].thumbnails[j].size")
        url = jResp.stringOf("upload.attachments[i].thumbnails[j].url")
        width = jResp.stringOf("upload.attachments[i].thumbnails[j].width")
        j = j + 1
    end
    i = i + 1
end

Curl Command

curl  -u login:password -X POST
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/suspended_tickets/attachments

Postman Collection Item JSON

{
  "name": "Suspended Ticket Attachments",
  "request": {
    "method": "POST",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/suspended_tickets/attachments",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "suspended_tickets",
        "attachments"
      ],
      "variable": [
        {
          "key": "id",
          "value": "<number>",
          "description": "(Required) id of the suspended ticket"
        }
      ]
    },
    "description": "Makes copies of any attachments on a suspended ticket and returns them as [attachment tokens](/api-reference/ticketing/tickets/ticket-attachments/). If the  ticket is manually recovered, you can include the attachment tokens on the new ticket.\n\n#### Allowed For\n\n* Unrestricted agents\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "POST",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/suspended_tickets/attachments",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "suspended_tickets",
            "attachments"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"upload\": {\n    \"attachments\": [\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\",\n        \"thumbnails\": [\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          },\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          }\n        ]\n      },\n      {\n        \"content_type\": \"<string>\",\n        \"content_url\": \"<string>\",\n        \"deleted\": \"<boolean>\",\n        \"file_name\": \"<string>\",\n        \"height\": \"<string>\",\n        \"id\": \"<integer>\",\n        \"inline\": \"<boolean>\",\n        \"malware_access_override\": \"<boolean>\",\n        \"malware_scan_result\": \"<string>\",\n        \"mapped_content_url\": \"<string>\",\n        \"size\": \"<integer>\",\n        \"url\": \"<string>\",\n        \"width\": \"<string>\",\n        \"thumbnails\": [\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          },\n          {\n            \"content_type\": \"<string>\",\n            \"content_url\": \"<string>\",\n            \"deleted\": \"<boolean>\",\n            \"file_name\": \"<string>\",\n            \"height\": \"<string>\",\n            \"id\": \"<integer>\",\n            \"inline\": \"<boolean>\",\n            \"malware_access_override\": \"<boolean>\",\n            \"malware_scan_result\": \"<string>\",\n            \"mapped_content_url\": \"<string>\",\n            \"size\": \"<integer>\",\n            \"url\": \"<string>\",\n            \"width\": \"<string>\"\n          }\n        ]\n      }\n    ],\n    \"token\": \"<string>\"\n  }\n}"
    }
  ]
}