Ruby / Support API / Getting Comments
Back to Collection Items
require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
http.SetRequestHeader("Accept","application/json")
sbResponseBody = Chilkat::CkStringBuilder.new()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id",sbResponseBody)
if (success == false)
print http.lastErrorText() + "\n";
exit
end
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = http.get_LastStatus()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print http.lastHeader() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "comment": {
# "attachments": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# }
# ],
# "audit_id": "<integer>",
# "author_id": "<integer>",
# "body": "<string>",
# "created_at": "<dateTime>",
# "html_body": "<string>",
# "id": "<integer>",
# "metadata": {
# "aliquipf9_": 29396975.17451787
# },
# "plain_body": "<string>",
# "public": "<boolean>",
# "type": "<string>",
# "uploads": [
# "<string>",
# "<string>"
# ],
# "via": {
# "channel": "<string>",
# "source": {
# "mollit8": -84219258
# }
# }
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Audit_id = jResp.stringOf("comment.audit_id")
Author_id = jResp.stringOf("comment.author_id")
Body = jResp.stringOf("comment.body")
Created_at = jResp.stringOf("comment.created_at")
Html_body = jResp.stringOf("comment.html_body")
Id = jResp.stringOf("comment.id")
Aliquipf9_ = jResp.stringOf("comment.metadata.aliquipf9_")
Plain_body = jResp.stringOf("comment.plain_body")
v_Public = jResp.stringOf("comment.public")
v_Type = jResp.stringOf("comment.type")
Channel = jResp.stringOf("comment.via.channel")
Mollit8 = jResp.IntOf("comment.via.source.mollit8")
i = 0
count_i = jResp.SizeOfArray("comment.attachments")
while i < count_i
jResp.put_I(i)
content_type = jResp.stringOf("comment.attachments[i].content_type")
content_url = jResp.stringOf("comment.attachments[i].content_url")
deleted = jResp.stringOf("comment.attachments[i].deleted")
file_name = jResp.stringOf("comment.attachments[i].file_name")
height = jResp.stringOf("comment.attachments[i].height")
id = jResp.stringOf("comment.attachments[i].id")
inline = jResp.stringOf("comment.attachments[i].inline")
malware_access_override = jResp.stringOf("comment.attachments[i].malware_access_override")
malware_scan_result = jResp.stringOf("comment.attachments[i].malware_scan_result")
mapped_content_url = jResp.stringOf("comment.attachments[i].mapped_content_url")
size = jResp.stringOf("comment.attachments[i].size")
url = jResp.stringOf("comment.attachments[i].url")
width = jResp.stringOf("comment.attachments[i].width")
j = 0
count_j = jResp.SizeOfArray("comment.attachments[i].thumbnails")
while j < count_j
jResp.put_J(j)
content_type = jResp.stringOf("comment.attachments[i].thumbnails[j].content_type")
content_url = jResp.stringOf("comment.attachments[i].thumbnails[j].content_url")
deleted = jResp.stringOf("comment.attachments[i].thumbnails[j].deleted")
file_name = jResp.stringOf("comment.attachments[i].thumbnails[j].file_name")
height = jResp.stringOf("comment.attachments[i].thumbnails[j].height")
id = jResp.stringOf("comment.attachments[i].thumbnails[j].id")
inline = jResp.stringOf("comment.attachments[i].thumbnails[j].inline")
malware_access_override = jResp.stringOf("comment.attachments[i].thumbnails[j].malware_access_override")
malware_scan_result = jResp.stringOf("comment.attachments[i].thumbnails[j].malware_scan_result")
mapped_content_url = jResp.stringOf("comment.attachments[i].thumbnails[j].mapped_content_url")
size = jResp.stringOf("comment.attachments[i].thumbnails[j].size")
url = jResp.stringOf("comment.attachments[i].thumbnails[j].url")
width = jResp.stringOf("comment.attachments[i].thumbnails[j].width")
j = j + 1
end
i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("comment.uploads")
while i < count_i
jResp.put_I(i)
strVal = jResp.stringOf("comment.uploads[i]")
i = i + 1
end
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/:request_id/comments/:ticket_comment_id
Postman Collection Item JSON
{
"name": "Getting Comments",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id",
"comments",
":ticket_comment_id"
],
"variable": [
{
"key": "request_id",
"value": "<integer>"
},
{
"key": "ticket_comment_id",
"value": "<integer>"
}
]
},
"description": "#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/:request_id/comments/:ticket_comment_id",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
":request_id",
"comments",
":ticket_comment_id"
],
"variable": [
{
"key": "request_id"
},
{
"key": "ticket_comment_id"
}
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"comment\": {\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"aliquipf9_\": 29396975.17451787\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit8\": -84219258\n }\n }\n }\n}"
}
]
}
