Chilkat Online Tools

Ruby / Support API / Show Request

Back to Collection Items

require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")

http.SetRequestHeader("Accept","application/json")

sbResponseBody = Chilkat::CkStringBuilder.new()
success = http.QuickGetSb("https://example.zendesk.com/api/v2/requests/:request_id",sbResponseBody)
if (success == false)
    print http.lastErrorText() + "\n";
    exit
end

jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)

print "Response Body:" + "\n";
print jResp.emit() + "\n";

respStatusCode = http.get_LastStatus()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
    print "Response Header:" + "\n";
    print http.lastHeader() + "\n";
    print "Failed." + "\n";
    exit
end

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "request": {
#     "subject": "<string>",
#     "assignee_id": "<integer>",
#     "can_be_solved_by_me": "<boolean>",
#     "collaborator_ids": [
#       "<integer>",
#       "<integer>"
#     ],
#     "created_at": "<dateTime>",
#     "custom_fields": [
#       {
#         "id": "<integer>",
#         "value": "<string>"
#       },
#       {
#         "id": "<integer>",
#         "value": "<string>"
#       }
#     ],
#     "custom_status_id": "<integer>",
#     "description": "<string>",
#     "due_at": "<dateTime>",
#     "email_cc_ids": [
#       "<integer>",
#       "<integer>"
#     ],
#     "followup_source_id": "<integer>",
#     "group_id": "<integer>",
#     "id": "<integer>",
#     "is_public": "<boolean>",
#     "organization_id": "<integer>",
#     "priority": "<string>",
#     "recipient": "<string>",
#     "requester_id": "<integer>",
#     "solved": "<boolean>",
#     "status": "<string>",
#     "ticket_form_id": "<integer>",
#     "type": "<string>",
#     "updated_at": "<dateTime>",
#     "url": "<string>",
#     "via": {
#       "channel": "<string>",
#       "source": {
#         "est__": false
#       }
#     }
#   }
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

Subject = jResp.stringOf("request.subject")
Assignee_id = jResp.stringOf("request.assignee_id")
Can_be_solved_by_me = jResp.stringOf("request.can_be_solved_by_me")
Created_at = jResp.stringOf("request.created_at")
Custom_status_id = jResp.stringOf("request.custom_status_id")
Description = jResp.stringOf("request.description")
Due_at = jResp.stringOf("request.due_at")
Followup_source_id = jResp.stringOf("request.followup_source_id")
Group_id = jResp.stringOf("request.group_id")
Id = jResp.stringOf("request.id")
Is_public = jResp.stringOf("request.is_public")
Organization_id = jResp.stringOf("request.organization_id")
Priority = jResp.stringOf("request.priority")
Recipient = jResp.stringOf("request.recipient")
Requester_id = jResp.stringOf("request.requester_id")
Solved = jResp.stringOf("request.solved")
Status = jResp.stringOf("request.status")
Ticket_form_id = jResp.stringOf("request.ticket_form_id")
v_Type = jResp.stringOf("request.type")
Updated_at = jResp.stringOf("request.updated_at")
v_Url = jResp.stringOf("request.url")
Channel = jResp.stringOf("request.via.channel")
Est__ = jResp.BoolOf("request.via.source.est__")
i = 0
count_i = jResp.SizeOfArray("request.collaborator_ids")
while i < count_i
    jResp.put_I(i)
    strVal = jResp.stringOf("request.collaborator_ids[i]")
    i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("request.custom_fields")
while i < count_i
    jResp.put_I(i)
    id = jResp.stringOf("request.custom_fields[i].id")
    value = jResp.stringOf("request.custom_fields[i].value")
    i = i + 1
end
i = 0
count_i = jResp.SizeOfArray("request.email_cc_ids")
while i < count_i
    jResp.put_I(i)
    strVal = jResp.stringOf("request.email_cc_ids[i]")
    i = i + 1
end

Curl Command

curl  -u login:password -X GET
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/:request_id

Postman Collection Item JSON

{
  "name": "Show Request",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/requests/:request_id",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "requests",
        ":request_id"
      ],
      "variable": [
        {
          "key": "request_id",
          "value": "<integer>"
        }
      ]
    },
    "description": "#### Sideloads\n\nThe following sideloads are supported:\n\n| Name             | Will sideload\n| ---------------- | -------------\n| users            | The email ccs for a request by side-loading users\n\n#### Allowed For\n\n* End Users\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/requests/:request_id",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "requests",
            ":request_id"
          ],
          "variable": [
            {
              "key": "request_id"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"request\": {\n    \"subject\": \"<string>\",\n    \"assignee_id\": \"<integer>\",\n    \"can_be_solved_by_me\": \"<boolean>\",\n    \"collaborator_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"created_at\": \"<dateTime>\",\n    \"custom_fields\": [\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      },\n      {\n        \"id\": \"<integer>\",\n        \"value\": \"<string>\"\n      }\n    ],\n    \"custom_status_id\": \"<integer>\",\n    \"description\": \"<string>\",\n    \"due_at\": \"<dateTime>\",\n    \"email_cc_ids\": [\n      \"<integer>\",\n      \"<integer>\"\n    ],\n    \"followup_source_id\": \"<integer>\",\n    \"group_id\": \"<integer>\",\n    \"id\": \"<integer>\",\n    \"is_public\": \"<boolean>\",\n    \"organization_id\": \"<integer>\",\n    \"priority\": \"<string>\",\n    \"recipient\": \"<string>\",\n    \"requester_id\": \"<integer>\",\n    \"solved\": \"<boolean>\",\n    \"status\": \"<string>\",\n    \"ticket_form_id\": \"<integer>\",\n    \"type\": \"<string>\",\n    \"updated_at\": \"<dateTime>\",\n    \"url\": \"<string>\",\n    \"via\": {\n      \"channel\": \"<string>\",\n      \"source\": {\n        \"est__\": false\n      }\n    }\n  }\n}"
    }
  ]
}