Ruby / Support API / Ticket Import
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require 'chilkat'
# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.
http = Chilkat::CkHttp.new()
http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")
# Use this online tool to generate code from sample JSON: Generate Code to Create JSON
# The following JSON is sent in the request body.
# {
# "ticket": {
# "assignee_id": "<integer>",
# "comments": [
# {
# "value": "<string>",
# "attachments": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# }
# ],
# "audit_id": "<integer>",
# "author_id": "<integer>",
# "body": "<string>",
# "created_at": "<dateTime>",
# "html_body": "<string>",
# "id": "<integer>",
# "metadata": {
# "non_b": true
# },
# "plain_body": "<string>",
# "public": "<boolean>",
# "type": "<string>",
# "uploads": [
# "<string>",
# "<string>"
# ],
# "via": {
# "channel": "<string>",
# "source": {
# "mollit4f": "ex enim in adipisicing anim",
# "aliqua_3": -51131657.73554487
# }
# }
# },
# {
# "value": "<string>",
# "attachments": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>",
# "thumbnails": [
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# },
# {
# "content_type": "<string>",
# "content_url": "<string>",
# "deleted": "<boolean>",
# "file_name": "<string>",
# "height": "<string>",
# "id": "<integer>",
# "inline": "<boolean>",
# "malware_access_override": "<boolean>",
# "malware_scan_result": "<string>",
# "mapped_content_url": "<string>",
# "size": "<integer>",
# "url": "<string>",
# "width": "<string>"
# }
# ]
# }
# ],
# "audit_id": "<integer>",
# "author_id": "<integer>",
# "body": "<string>",
# "created_at": "<dateTime>",
# "html_body": "<string>",
# "id": "<integer>",
# "metadata": {
# "sunt873": false,
# "elit7ee": "ex quis sed"
# },
# "plain_body": "<string>",
# "public": "<boolean>",
# "type": "<string>",
# "uploads": [
# "<string>",
# "<string>"
# ],
# "via": {
# "channel": "<string>",
# "source": {
# "tempora6": "Duis cupidatat labore",
# "Lorem_711": -79526248,
# "commodo_4": -39933136,
# "qui_6": -69214657
# }
# }
# }
# ],
# "description": "<string>",
# "requester_id": "<integer>",
# "subject": "<string>",
# "tags": [
# "<string>",
# "<string>"
# ]
# }
# }
json = Chilkat::CkJsonObject.new()
json.UpdateString("ticket.assignee_id","<integer>")
json.UpdateString("ticket.comments[0].value","<string>")
json.UpdateString("ticket.comments[0].attachments[0].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[0].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[0].height","<string>")
json.UpdateString("ticket.comments[0].attachments[0].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].width","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].height","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[0].width","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].height","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].url","<string>")
json.UpdateString("ticket.comments[0].attachments[0].thumbnails[1].width","<string>")
json.UpdateString("ticket.comments[0].attachments[1].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[1].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[1].height","<string>")
json.UpdateString("ticket.comments[0].attachments[1].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].width","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].height","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[0].width","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].content_type","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].deleted","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].file_name","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].height","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].id","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].inline","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].size","<integer>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].url","<string>")
json.UpdateString("ticket.comments[0].attachments[1].thumbnails[1].width","<string>")
json.UpdateString("ticket.comments[0].audit_id","<integer>")
json.UpdateString("ticket.comments[0].author_id","<integer>")
json.UpdateString("ticket.comments[0].body","<string>")
json.UpdateString("ticket.comments[0].created_at","<dateTime>")
json.UpdateString("ticket.comments[0].html_body","<string>")
json.UpdateString("ticket.comments[0].id","<integer>")
json.UpdateBool("ticket.comments[0].metadata.non_b",true)
json.UpdateString("ticket.comments[0].plain_body","<string>")
json.UpdateString("ticket.comments[0].public","<boolean>")
json.UpdateString("ticket.comments[0].type","<string>")
json.UpdateString("ticket.comments[0].uploads[0]","<string>")
json.UpdateString("ticket.comments[0].uploads[1]","<string>")
json.UpdateString("ticket.comments[0].via.channel","<string>")
json.UpdateString("ticket.comments[0].via.source.mollit4f","ex enim in adipisicing anim")
json.UpdateNumber("ticket.comments[0].via.source.aliqua_3","-51131657.73554487")
json.UpdateString("ticket.comments[1].value","<string>")
json.UpdateString("ticket.comments[1].attachments[0].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[0].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[0].height","<string>")
json.UpdateString("ticket.comments[1].attachments[0].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].width","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].height","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[0].width","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].height","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].url","<string>")
json.UpdateString("ticket.comments[1].attachments[0].thumbnails[1].width","<string>")
json.UpdateString("ticket.comments[1].attachments[1].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[1].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[1].height","<string>")
json.UpdateString("ticket.comments[1].attachments[1].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].width","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].height","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[0].width","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].content_type","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].deleted","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].file_name","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].height","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].id","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].inline","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].malware_access_override","<boolean>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].malware_scan_result","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].mapped_content_url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].size","<integer>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].url","<string>")
json.UpdateString("ticket.comments[1].attachments[1].thumbnails[1].width","<string>")
json.UpdateString("ticket.comments[1].audit_id","<integer>")
json.UpdateString("ticket.comments[1].author_id","<integer>")
json.UpdateString("ticket.comments[1].body","<string>")
json.UpdateString("ticket.comments[1].created_at","<dateTime>")
json.UpdateString("ticket.comments[1].html_body","<string>")
json.UpdateString("ticket.comments[1].id","<integer>")
json.UpdateBool("ticket.comments[1].metadata.sunt873",false)
json.UpdateString("ticket.comments[1].metadata.elit7ee","ex quis sed")
json.UpdateString("ticket.comments[1].plain_body","<string>")
json.UpdateString("ticket.comments[1].public","<boolean>")
json.UpdateString("ticket.comments[1].type","<string>")
json.UpdateString("ticket.comments[1].uploads[0]","<string>")
json.UpdateString("ticket.comments[1].uploads[1]","<string>")
json.UpdateString("ticket.comments[1].via.channel","<string>")
json.UpdateString("ticket.comments[1].via.source.tempora6","Duis cupidatat labore")
json.UpdateInt("ticket.comments[1].via.source.Lorem_711",-79526248)
json.UpdateInt("ticket.comments[1].via.source.commodo_4",-39933136)
json.UpdateInt("ticket.comments[1].via.source.qui_6",-69214657)
json.UpdateString("ticket.description","<string>")
json.UpdateString("ticket.requester_id","<integer>")
json.UpdateString("ticket.subject","<string>")
json.UpdateString("ticket.tags[0]","<string>")
json.UpdateString("ticket.tags[1]","<string>")
http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")
# resp is a CkHttpResponse
resp = http.PostJson3("https://example.zendesk.com/api/v2/imports/tickets?archive_immediately=<boolean>","application/json",json)
if (http.get_LastMethodSuccess() == false)
print http.lastErrorText() + "\n";
exit
end
sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)
jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)
print "Response Body:" + "\n";
print jResp.emit() + "\n";
respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
print "Response Header:" + "\n";
print resp.header() + "\n";
print "Failed." + "\n";
exit
end
# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)
# {
# "ticket": {
# "requester_id": "<integer>",
# "allow_attachments": "<boolean>",
# "allow_channelback": "<boolean>",
# "assignee_email": "<string>",
# "assignee_id": "<integer>",
# "attribute_value_ids": "<array>",
# "brand_id": "<integer>",
# "collaborator_ids": "<array>",
# "collaborators": [
# {
# "email": "<email>",
# "name": "<string>"
# },
# {
# "email": "<email>",
# "name": "<string>"
# }
# ],
# "comment": {},
# "created_at": "<dateTime>",
# "custom_fields": "<array>",
# "custom_status_id": "<integer>",
# "description": "<string>",
# "due_at": "<dateTime>",
# "email_cc_ids": "<array>",
# "email_ccs": {},
# "external_id": "<string>",
# "follower_ids": "<array>",
# "followers": {},
# "followup_ids": "<array>",
# "forum_topic_id": "<integer>",
# "from_messaging_channel": "<boolean>",
# "group_id": "<integer>",
# "has_incidents": "<boolean>",
# "id": "<integer>",
# "is_public": "<boolean>",
# "macro_id": "<integer>",
# "macro_ids": "<array>",
# "metadata": {},
# "organization_id": "<integer>",
# "priority": "normal",
# "problem_id": "<integer>",
# "raw_subject": "<string>",
# "recipient": "<string>",
# "requester": {},
# "safe_update": "<boolean>",
# "satisfaction_rating": {
# "in_11": -9796534.714120895
# },
# "sharing_agreement_ids": "<array>",
# "status": "hold",
# "subject": "<string>",
# "submitter_id": "<integer>",
# "tags": "<array>",
# "ticket_form_id": "<integer>",
# "type": "question",
# "updated_at": "<dateTime>",
# "updated_stamp": "<string>",
# "url": "<string>",
# "via": {
# "channel": "<string>",
# "source": {
# "Ut__a": -44750185.46031158,
# "dolored2b": 8252599,
# "mollit1a6": true
# }
# },
# "via_followup_source_id": "<integer>",
# "via_id": "<integer>",
# "voice_comment": {}
# }
# }
# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Requester_id = jResp.stringOf("ticket.requester_id")
Allow_attachments = jResp.stringOf("ticket.allow_attachments")
Allow_channelback = jResp.stringOf("ticket.allow_channelback")
Assignee_email = jResp.stringOf("ticket.assignee_email")
Assignee_id = jResp.stringOf("ticket.assignee_id")
Attribute_value_ids = jResp.stringOf("ticket.attribute_value_ids")
Brand_id = jResp.stringOf("ticket.brand_id")
Collaborator_ids = jResp.stringOf("ticket.collaborator_ids")
Created_at = jResp.stringOf("ticket.created_at")
Custom_fields = jResp.stringOf("ticket.custom_fields")
Custom_status_id = jResp.stringOf("ticket.custom_status_id")
Description = jResp.stringOf("ticket.description")
Due_at = jResp.stringOf("ticket.due_at")
Email_cc_ids = jResp.stringOf("ticket.email_cc_ids")
External_id = jResp.stringOf("ticket.external_id")
Follower_ids = jResp.stringOf("ticket.follower_ids")
Followup_ids = jResp.stringOf("ticket.followup_ids")
Forum_topic_id = jResp.stringOf("ticket.forum_topic_id")
From_messaging_channel = jResp.stringOf("ticket.from_messaging_channel")
Group_id = jResp.stringOf("ticket.group_id")
Has_incidents = jResp.stringOf("ticket.has_incidents")
Id = jResp.stringOf("ticket.id")
Is_public = jResp.stringOf("ticket.is_public")
Macro_id = jResp.stringOf("ticket.macro_id")
Macro_ids = jResp.stringOf("ticket.macro_ids")
Organization_id = jResp.stringOf("ticket.organization_id")
Priority = jResp.stringOf("ticket.priority")
Problem_id = jResp.stringOf("ticket.problem_id")
Raw_subject = jResp.stringOf("ticket.raw_subject")
Recipient = jResp.stringOf("ticket.recipient")
Safe_update = jResp.stringOf("ticket.safe_update")
In_11 = jResp.stringOf("ticket.satisfaction_rating.in_11")
Sharing_agreement_ids = jResp.stringOf("ticket.sharing_agreement_ids")
Status = jResp.stringOf("ticket.status")
Subject = jResp.stringOf("ticket.subject")
Submitter_id = jResp.stringOf("ticket.submitter_id")
Tags = jResp.stringOf("ticket.tags")
Ticket_form_id = jResp.stringOf("ticket.ticket_form_id")
v_Type = jResp.stringOf("ticket.type")
Updated_at = jResp.stringOf("ticket.updated_at")
Updated_stamp = jResp.stringOf("ticket.updated_stamp")
v_Url = jResp.stringOf("ticket.url")
Channel = jResp.stringOf("ticket.via.channel")
Ut__a = jResp.stringOf("ticket.via.source.Ut__a")
Dolored2b = jResp.IntOf("ticket.via.source.dolored2b")
Mollit1a6 = jResp.BoolOf("ticket.via.source.mollit1a6")
Via_followup_source_id = jResp.stringOf("ticket.via_followup_source_id")
Via_id = jResp.stringOf("ticket.via_id")
i = 0
count_i = jResp.SizeOfArray("ticket.collaborators")
while i < count_i
jResp.put_I(i)
email = jResp.stringOf("ticket.collaborators[i].email")
name = jResp.stringOf("ticket.collaborators[i].name")
i = i + 1
end
Curl Command
curl -u login:password -X POST
-H "Content-Type: application/json"
-H "Accept: application/json"
-d '{
"ticket": {
"assignee_id": "<integer>",
"comments": [
{
"value": "<string>",
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"non_b": true
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"mollit4f": "ex enim in adipisicing anim",
"aliqua_3": -51131657.73554487
}
}
},
{
"value": "<string>",
"attachments": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>",
"thumbnails": [
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
},
{
"content_type": "<string>",
"content_url": "<string>",
"deleted": "<boolean>",
"file_name": "<string>",
"height": "<string>",
"id": "<integer>",
"inline": "<boolean>",
"malware_access_override": "<boolean>",
"malware_scan_result": "<string>",
"mapped_content_url": "<string>",
"size": "<integer>",
"url": "<string>",
"width": "<string>"
}
]
}
],
"audit_id": "<integer>",
"author_id": "<integer>",
"body": "<string>",
"created_at": "<dateTime>",
"html_body": "<string>",
"id": "<integer>",
"metadata": {
"sunt873": false,
"elit7ee": "ex quis sed"
},
"plain_body": "<string>",
"public": "<boolean>",
"type": "<string>",
"uploads": [
"<string>",
"<string>"
],
"via": {
"channel": "<string>",
"source": {
"tempora6": "Duis cupidatat labore",
"Lorem_711": -79526248,
"commodo_4": -39933136,
"qui_6": -69214657
}
}
}
],
"description": "<string>",
"requester_id": "<integer>",
"subject": "<string>",
"tags": [
"<string>",
"<string>"
]
}
}'
https://example.zendesk.com/api/v2/imports/tickets?archive_immediately=<boolean>
Postman Collection Item JSON
{
"name": "Ticket Import",
"request": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"key": "Accept",
"value": "application/json"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"assignee_id\": \"<integer>\",\n \"comments\": [\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"non_b\": true\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit4f\": \"ex enim in adipisicing anim\",\n \"aliqua_3\": -51131657.73554487\n }\n }\n },\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"sunt873\": false,\n \"elit7ee\": \"ex quis sed\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"tempora6\": \"Duis cupidatat labore\",\n \"Lorem_711\": -79526248,\n \"commodo_4\": -39933136,\n \"qui_6\": -69214657\n }\n }\n }\n ],\n \"description\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"subject\": \"<string>\",\n \"tags\": [\n \"<string>\",\n \"<string>\"\n ]\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/imports/tickets?archive_immediately=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"imports",
"tickets"
],
"query": [
{
"key": "archive_immediately",
"value": "<boolean>",
"description": "If `true`, any ticket created with a `closed` status bypasses the normal ticket lifecycle and will be created directly in your ticket archive"
}
]
},
"description": "#### Allowed For\n\n* Admins"
},
"response": [
{
"name": "Successfully created",
"originalRequest": {
"method": "POST",
"header": [
{
"key": "Content-Type",
"value": "application/json"
},
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"body": {
"mode": "raw",
"raw": "{\n \"ticket\": {\n \"assignee_id\": \"<integer>\",\n \"comments\": [\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"non_b\": true\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"mollit4f\": \"ex enim in adipisicing anim\",\n \"aliqua_3\": -51131657.73554487\n }\n }\n },\n {\n \"value\": \"<string>\",\n \"attachments\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\",\n \"thumbnails\": [\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n },\n {\n \"content_type\": \"<string>\",\n \"content_url\": \"<string>\",\n \"deleted\": \"<boolean>\",\n \"file_name\": \"<string>\",\n \"height\": \"<string>\",\n \"id\": \"<integer>\",\n \"inline\": \"<boolean>\",\n \"malware_access_override\": \"<boolean>\",\n \"malware_scan_result\": \"<string>\",\n \"mapped_content_url\": \"<string>\",\n \"size\": \"<integer>\",\n \"url\": \"<string>\",\n \"width\": \"<string>\"\n }\n ]\n }\n ],\n \"audit_id\": \"<integer>\",\n \"author_id\": \"<integer>\",\n \"body\": \"<string>\",\n \"created_at\": \"<dateTime>\",\n \"html_body\": \"<string>\",\n \"id\": \"<integer>\",\n \"metadata\": {\n \"sunt873\": false,\n \"elit7ee\": \"ex quis sed\"\n },\n \"plain_body\": \"<string>\",\n \"public\": \"<boolean>\",\n \"type\": \"<string>\",\n \"uploads\": [\n \"<string>\",\n \"<string>\"\n ],\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"tempora6\": \"Duis cupidatat labore\",\n \"Lorem_711\": -79526248,\n \"commodo_4\": -39933136,\n \"qui_6\": -69214657\n }\n }\n }\n ],\n \"description\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"subject\": \"<string>\",\n \"tags\": [\n \"<string>\",\n \"<string>\"\n ]\n }\n}",
"options": {
"raw": {
"headerFamily": "json",
"language": "json"
}
}
},
"url": {
"raw": "{{baseUrl}}/api/v2/imports/tickets?archive_immediately=<boolean>",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"imports",
"tickets"
],
"query": [
{
"key": "archive_immediately",
"value": "<boolean>",
"description": "If `true`, any ticket created with a `closed` status bypasses the normal ticket lifecycle and will be created directly in your ticket archive"
}
]
}
},
"status": "Created",
"code": 201,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"ticket\": {\n \"requester_id\": \"<integer>\",\n \"allow_attachments\": \"<boolean>\",\n \"allow_channelback\": \"<boolean>\",\n \"assignee_email\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"attribute_value_ids\": \"<array>\",\n \"brand_id\": \"<integer>\",\n \"collaborator_ids\": \"<array>\",\n \"collaborators\": [\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n },\n {\n \"email\": \"<email>\",\n \"name\": \"<string>\"\n }\n ],\n \"comment\": {},\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": \"<array>\",\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": \"<array>\",\n \"email_ccs\": {},\n \"external_id\": \"<string>\",\n \"follower_ids\": \"<array>\",\n \"followers\": {},\n \"followup_ids\": \"<array>\",\n \"forum_topic_id\": \"<integer>\",\n \"from_messaging_channel\": \"<boolean>\",\n \"group_id\": \"<integer>\",\n \"has_incidents\": \"<boolean>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"macro_id\": \"<integer>\",\n \"macro_ids\": \"<array>\",\n \"metadata\": {},\n \"organization_id\": \"<integer>\",\n \"priority\": \"normal\",\n \"problem_id\": \"<integer>\",\n \"raw_subject\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester\": {},\n \"safe_update\": \"<boolean>\",\n \"satisfaction_rating\": {\n \"in_11\": -9796534.714120895\n },\n \"sharing_agreement_ids\": \"<array>\",\n \"status\": \"hold\",\n \"subject\": \"<string>\",\n \"submitter_id\": \"<integer>\",\n \"tags\": \"<array>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"question\",\n \"updated_at\": \"<dateTime>\",\n \"updated_stamp\": \"<string>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"Ut__a\": -44750185.46031158,\n \"dolored2b\": 8252599,\n \"mollit1a6\": true\n }\n },\n \"via_followup_source_id\": \"<integer>\",\n \"via_id\": \"<integer>\",\n \"voice_comment\": {}\n }\n}"
}
]
}
