Chilkat Online Tools

Ruby / Support API / Bulk Update Default Custom Ticket Status

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require 'chilkat'

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = Chilkat::CkHttp.new()

http.put_BasicAuth(true)
http.put_Login("login")
http.put_Password("password")

# Use this online tool to generate code from sample JSON: Generate Code to Create JSON

# The following JSON is sent in the request body.

# {
#   "ids": "<string>"
# }

json = Chilkat::CkJsonObject.new()
json.UpdateString("ids","<string>")

http.SetRequestHeader("Content-Type","application/json")
http.SetRequestHeader("Accept","application/json")

sbRequestBody = Chilkat::CkStringBuilder.new()
json.EmitSb(sbRequestBody)

# resp is a CkHttpResponse
resp = http.PTextSb("PUT","https://example.zendesk.com/api/v2/custom_status/default",sbRequestBody,"utf-8","application/json",false,false)
if (http.get_LastMethodSuccess() == false)
    print http.lastErrorText() + "\n";
    exit
end

sbResponseBody = Chilkat::CkStringBuilder.new()
resp.GetBodySb(sbResponseBody)

jResp = Chilkat::CkJsonObject.new()
jResp.LoadSb(sbResponseBody)
jResp.put_EmitCompact(false)

print "Response Body:" + "\n";
print jResp.emit() + "\n";

respStatusCode = resp.get_StatusCode()
print "Response Status Code = " + respStatusCode.to_s() + "\n";
if (respStatusCode >= 400)
    print "Response Header:" + "\n";
    print resp.header() + "\n";
    print "Failed." + "\n";

    exit
end

Curl Command

curl  -u login:password -X PUT
	-H "Content-Type: application/json"
	-H "Accept: application/json"
	-d '{
  "ids": "<string>"
}'
https://example.zendesk.com/api/v2/custom_status/default

Postman Collection Item JSON

{
  "name": "Bulk Update Default Custom Ticket Status",
  "request": {
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "value": "application/json"
      },
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\n  \"ids\": \"<string>\"\n}",
      "options": {
        "raw": {
          "headerFamily": "json",
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{baseUrl}}/api/v2/custom_status/default",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "custom_status",
        "default"
      ]
    },
    "description": "Updates the default values for many custom ticket statuses at once.\n\n#### Allowed For\n\n* Admins\n"
  },
  "response": [
    {
      "name": "Updated",
      "originalRequest": {
        "method": "PUT",
        "header": [
          {
            "key": "Content-Type",
            "value": "application/json"
          },
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"ids\": \"<string>\"\n}",
          "options": {
            "raw": {
              "headerFamily": "json",
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{baseUrl}}/api/v2/custom_status/default",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "custom_status",
            "default"
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{}"
    }
  ]
}